- University of Massachusetts Amherst (Amherst, MA)
- …improving user experience, providing support for system issues, and collaborating with the IT Help Desk and other support teams. + Ensure ... Job no: 526750 Work type: Staff Full Time Location: UMass Amherst Department: IT Administration Union:PSU Categories: Computer & Information Technology, PSU A About… more
- TEKsystems (Lincoln, MA)
- …The candidate(s) must be able to assist local and remote users with complex IT -related issues and support daily IT Operations. The successful candidate(s) ... Our customer is looking for a Tier 2-3 Service Desk technician on a large Air Force modernization effort...Hanscom Air Force Base. Provides onsite Tier 2-3 technical support and analysis to global Air Force and Space… more
- Cambridge Health Alliance (Cambridge, MA)
- …Center, telephone communications and other office procedures that will effectively promote and support the operation of the IT department. * Responsible for ... Receptionist/Front Desk **Date Posted:** 12/23/2021 **Requisition Number:** 740 **Location:** CHA Cambridge Hospital **Work Days:** Monday thru Friday 8a-4:30p… more
- TEKsystems (Providence, RI)
- …information systems and organization mission by completing related results as needed. + Manage Help Desk tickets in a timely manner. + Respond to customer issues ... Attention Currently hiring for Service Desk Analysts. Providence, RI Work Environment: contract- 6...+ Redirect unresolved issues to the next level of support personnel. + Provide needed information on IT… more
- Rocket Software (Providence, RI)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist position supports the sales teams throughout the sales cycle and ... in maintaining corporate governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales transactions in the most… more
- Red River (Lexington, MA)
- …+ Minimum 3 years of IT (5 years preferred) experience with IT administration and support experience with windows administration and management of Active ... humble, and team-oriented people that are always willing to support the success of their colleagues over their own....truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit… more
- Red River (Lexington, MA)
- …+ Minimum 3 years of IT (5 years preferred) experience with IT administration and support experience with windows administration and management of Active ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...around you successful. Red River is seeking a Service Desk Technician II with an active Secret clearance to… more
- MIT Lincoln Laboratory (Lexington, MA)
- …Router Network (SIPRNet) and Enterprise Lincoln Collateral Network (ELCN) networks can contact for help and support . They are also tasked with ensuring that both ... Position Description This position will serve as the Operations IT Systems Team Lead within the Classified Enterprise Services team. The CES Operations Team has two… more
- CACI International (Hanscom AFB, MA)
- IT Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage of Travel ... for collection of incident information through customer conversation, and self-service support tools. + Tracks incidents and requests from identification through… more
- Boston University (Boston, MA)
- …service to faculty, staff, and students. Technical Support and Troubleshooting + Provide help desk , remote support , and field support for ... The Client Support II position is part of the GSDM IT team. They report to the Service Desk Manager. Their primary role is to support the GSDM … more
- Center For Health Information And Analysis (Boston, MA)
- …+ 5+ years of experience supporting Microsoft Operating Systems, preferably in a service desk environment with a help desk ticketing system. + Possesses ... will join an IT operations team of extremely dedicated and thoughtful support engineers that will keep our very fast-moving business partners operational day in… more
- Danaher Corporation (Putnam, CT)
- …degree program or IT industry certification + 3+ years of Tier-1 & 2 Service Desk support and PC support experience + PC and software troubleshooting and ... Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Desktop Support Analyst is responsible for delivering a high standard… more
- Museum of Fine Arts Boston (Boston, MA)
- … support for end users and projects requiring IT services and support , including directly answering help desk calls and creating, assigning, and ... the Desktop Support Technician will provide advanced support and troubleshooting for all IT hardware and software deployed at the MFA. This includes… more
- Red River (Providence, RI)
- …and Certifications:** + Minimum 3 years of IT experience with IT administration and support experience with windows administration and management of ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...seek to make those around you successful. The Systems Support Engineer II is primarily responsible for working on… more
- Boston Public Schools (Boston, MA)
- …Reports to: Principal/Headmaster Position Overview: O'Bryant School of Math and Science seeks an IT Support Specialist to provide first- line support for ... school staff and students on a daily basis. The IT Support Specialist will focus on supporting...and initiatives as well as routine BPS tech dept help desk queries. + Maintains technology asset… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …sensitive situations in a professional, timely, and thorough manner Preferred Qualifications: * Previous IT help desk experience * Knowledge of SQL and/or ... you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs...resource groups, and caring leaders value every voice and support you in doing the best work of your… more
- TEKsystems (Cambridge, MA)
- Description We are seeking a skilled Desktop Support Technician for an opening in Cambridge, MA. The ideal candidate will have a passion for solving a wide variety ... problems, providing exceptional customer service, and working collaboratively with other IT professionals. This role involves hands-on and remote Desktop support… more
- Concentrix (Providence, RI)
- …and follow-through for all severities; for maintaining client relationship information and Support Desk run books (MOO) with contacts, processes, etc. The ... Job Title: Sr. Product Support Engineer, Cloud Systems Job Description We're Concentrix....Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the… more
- TEKsystems (Cambridge, MA)
- Job Description RESPONSIBILITIES: Work with the Service Desk , other PC Technicians and Senior Technicians to understand PC support needs. Resolve calls that have ... escalated in the Call Tracking system; assume primary responsibility for client's PC support (Primary and Lab computers); provide hands-on and remote controlled PC … more
- TEKsystems (Cambridge, MA)
- …years Pay $25-$30/hr Schedule - M-F 8:30-5pm Job Description: + Work with the Service Desk , other PC Technicians to understand PC support needs. + Resolve calls ... Attnetion! Our client is hiring a Desktop Support Specialist in Cambridge, MA Logistics: Location -...experience; referencing knowledge articles; working with team and other IT staff members; meeting and talking on the phone… more