- ACROBiosystems Inc. (Boston, MA)
- …cross-functional collaboration and continuous learning. Job Summary The Regional Account Executive/ Manager (Junior to Senior level) role is responsible for leading ... to company growth by developing key accounts, expanding the customer base, and delivering exceptional service. Responsibilities include strategic planning,… more
- Lundbeck (Boston, MA)
- …seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ... the primary care and neurology settings. As an Account Manager , you lead the promotion of our psychiatry portfolio,...a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call… more
- Oracle (Providence, RI)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts ... customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the … more
- SHI (Providence, RI)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as… more
- MongoDB (Boston, MA)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... **Our ideal candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or other similarly customer -centric… more
- Proofpoint (Boston, MA)
- …motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the ... customer experience. **Your Day to Day** + Drive high levels of customer success through post sales customer engagements, maintaining a strong sense of… more
- Validity (Boston, MA)
- About the Role As an Associate Customer Success Manager (ACSM) at Validity, you are responsible for creating and nurturing relationships with a set of ... optimize their success with Validity's tools and services. The Customer Success team plays an important role in driving client engagement while supporting… more
- JPMorgan Chase (Boston, MA)
- …the customer journey by turning product insights into meaningful relationships. As a Customer Success Manager in Client Services, you will be a core ... and skills** + 5+ years of experience or equivalent expertise in customer success roles in product or technology. + Demonstrated ability to influence product… more
- Wolters Kluwer (Waltham, MA)
- …days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- ISC2 (Providence, RI)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Oracle (Providence, RI)
- …and desired outcomes of their Oracle Cloud solution investment. + Leverage Oracle's Customer Success methodology to partner with customer stakeholders to ... with Alliances and Channels, making sure the involved partners are focusing on customer success ; raise in a timely manner when there is any deviation. +… more
- S&P Global (Boston, MA)
- **About the Role:** **Grade Level (for internal use):** 09 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... You will also build skills that support multiple career paths within Customer Success , Relationship Management, Sales, or Product. The environment encourages… more
- S&P Global (Boston, MA)
- **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... The team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or… more
- JPMorgan Chase (Boston, MA)
- …technology and industry partnerships to deliver actionable insights that drive investment success . This is your opportunity to collaborate with top talent, innovate ... worldwide. **Job summary** As a Performance and Risk Analytics Manager in the Performance and Risk Analytics Team, you...to our global workforce are directly linked to our success . We are an equal opportunity employer and place… more
- Pegasystems (Boston, MA)
- …to drive our client's success . **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and **expanding ... A proven customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data and relationships to help our customers… more
- Lumen (Providence, RI)
- …us as we digitally connect the world and shape the future. **The Role** As a Customer Success (CS) Enablement Manager , you will serve as a performance ... team by developing strategies for skill development aimed at enhancing customer success , reducing churn, and driving revenue growth. You will collaborate with… more
- Siemens (Boston, MA)
- …communicating reported issues to the R&D team, Product Manager , and Customer Success Manager , ensuring effective cross-functional coordination. + Work ... a meaningful impact with Mendix. Are You a Problem-Solver with a Passion for Customer Success ? Join Our Team! Do you love tackling puzzles? Do you live and… more
- Publicis Groupe (Boston, MA)
- …growth. Learn more at profitero.com **Overview** We are looking to hire an Associate Account Manager on our Customer Success team to help manage our growing ... portfolio of clients. As an Associate Account Manager you will be responsible for supporting and developing...solve problems **Qualifications** + 2-3 years of relevant account management/ customer success experience with proven track record… more
- iCIMS (Providence, RI)
- **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring customers achieve measurable success with the iCIMS Talent Cloud and ... () for at-risk customers. + Partner with the Account Manager (AM) on broader account planning and activity tracking...accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across… more
- Capital One (Boston, MA)
- Dealer Success Manager **Dealer Success Manager (DSM)** **As a Dealer Success Manager , you operate as a Strategic Consultant and Customer ... nature of this role, we are looking for a customer -centric individual who can excel at training/driving tool adoption,...regularly worked. Sales Territory: $106,700 - $121,700 for Dealer Success Manager Candidates hired to work in… more
