- Repligen (Waltham, MA)
- …objectives and improve commercial effectiveness and efficiency, while enhancing the customer experience .CRM Management: Maintain and enhance the Salesforce CRM ... finance, and customer service to ensure alignment and operational efficiency. Customer Experience : Enhance customer satisfaction and retention through… more
- Novo Nordisk Inc. (Boston, MA)
- About the Department The Diabetes Sales Team leads the US sales efforts for Novo Nordisk's robust cardiometabolic product portfolio, which includes world class ... reduction of adverse cardiovascular events. As part of the team , you will have frontline exposure to our portfolio...them most. At Novo Nordisk, we are the world leader in diabetes care and a major player in… more
- Lundbeck (Boston, MA)
- …company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with ... care and neurology settings. As an Account Manager, you lead the promotion of our psychiatry portfolio, executing sales...a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call… more
- The Computer Merchant, LTD. (Providence, RI)
- …and prioritizing the team backlog Overseeing delivery Conducting acceptance testing Customer & Stakeholder Engagement Lead customer engagements to: ... ability to translate business requirements into technical terms ( <50% technical ) Experience with business intelligence tools : Power BI Tableau Experience … more
- Canon USA, Inc. (Dedham, MA)
- …basic aspects of troubleshooting and diagnostics. Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. ... less experienced technicians. Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested. About You: The… more
- The Computer Merchant, LTD. (Quincy, MA)
- …and maintain effective relationships with management, end users, vendors, other project team members; excellent customer service skills. Excellent oral and ... Quincy MA WAGE RANGE*: $60-$65 JOB NUMBER: ITS77-EHS-FY26-BUSANAL-019-HSNbfdp REQURED EXPERIENCE : Qualifications (Education, Years' Experience , Certificates) :… more
- Crate & Barrel (Boston, MA)
- …the sales team . A day in the life as a Team Leader , Customer Experience & Outreach + Lead designated functional team and manage associate ... design, then join the team as a Team Leader , Customer Experience...the team as a Team Leader , Customer Experience & Outreach...Assistant Store Leader , Design & Trade you lead your team to meet daily sales… more
- Michaels (Warwick, RI)
- …the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - PROV-WARWICK, RI Deliver a customer centric shopping experience by managing...by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to… more
- Crate & Barrel (Boston, MA)
- …a passion for modern design, then join the team as a Assistant Store Leader - Customer Experience & Outreach. Determined and motivating, Assistant Store ... Leader - Customer Experience & Outreach...empower the sales team to deliver the exceptional customer experience that we're known for. You're a… more
- Coinbase (Providence, RI)
- …to create an effortless experience . The Consumer Content team is a sub- team of Customer Experience . The Consumer Content team supports all ... that customers in every region are given the best customer experience . The Consumer Content team...least 6 months as a direct people manager or team lead . * *Writing Expertise:* Exceptional writing… more
- Oracle (Providence, RI)
- …* Build proactive, positive relationships with peers, managers, Customer Success team members EDUCATION & EXPERIENCE : BS degree or equivalent experience ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle... objectives, support for key reports to Leadership, and team lead support. This role offers a… more
- Merck (Providence, RI)
- …with extended "in-scope" customer team to ensure a consistent customer experience across our Company's divisions and functional areas; ensure integration ... Representative is a key member of the Hospital Customer Team and plays a critical role...Business Management, Business Model Development, Business Opportunities, Client Communication, Customer Contact Management, Customer Experience … more
- Coinbase (Providence, RI)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The Compliance team within Customer Experience (CX) is responsible for ... developing and delivering best in class support across multiple customer segments. The Global Compliance Operations Team ...Coinbase operates. As a Compliance Support Supervisor, you will lead a team of 10-15 Compliance Analysts… more
- Crate & Barrel (Chestnut Hill, MA)
- … - Design & Trade empower the sales team to deliver the exceptional customer experience that we're known for. You're a natural leader , engaging and ... driven professional with an inclusive mindset to join our team as an Assistant Store Leader -...hear from you if you have + 2+ years customer service or retail leadership experience +… more
- Cisco (Boston, MA)
- …Nutanix + Be able to lead or guide teams made up of Cisco, Customer and Partner members in the analysis and resolution of complex data center related issues. + ... have a current US Government Secret Clearance.** **Meet the Team ** Our Technical Leaders are an integral part of...delivering timely and quality results in support of the customer 's mission. We combine the power of Cisco Analytics… more
- Boston Mutual Life Insurance (Canton, MA)
- … team member growth and development. + Encourage collaboration among the leadership team within the Customer Experience department to support cross- ... levels of leadership and management responsibilities. Direct experience in team management, case handling, process improvement, and customer retention… more
- H&R Block (Franklin, MA)
- …accountable to the client service experience , with escalation to the Multi-Unit Team Leader and District General Manager as necessary + Serve as point ... open. A Typical Day Joining us as an Associate Team Leader , you'll support a single retail...coverage and engaging with clients to deliver an outstanding experience + Lead daily activities to ensure… more
- Zoom (Providence, RI)
- What you can expect We are seeking a strategic and data-driven Churn Segment Leader to join our team and focus on our Solopreneur and Micro customer base ... customer segments. The ideal candidate will create and lead cross-functional teams focused on identifying, analyzing, and addressing...the Executive Leadership Team weekly. About the Team As a Churn Segment Leader , you'll… more
- GE Aerospace (Providence, RI)
- … and business objectives. **Job Description** **Roles and Responsibilities** The North American Technical Team Leader will lead a team of government ... **Job Description Summary** The North American Technical Team Leader is a key member...Accounting, Finance, Business, or related field + Significant related experience at a major defense contractor, DCMA, or DCAA… more
- Kyndryl (Boston, MA)
- …and as a Customer Partner, you'll work closely with other sales team members to ensure a seamless account management process. Together, you'll execute every ... Join our team and let's make remarkable things happen together. Customer Success, Commercial Success, and Distinctive Expertise + Create, maintain and develop… more
