- Michaels (North Little Rock, AR)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - L.RCK-N. LITTLE ROCK, AR Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Wilson Language Training (Little Rock, AR)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join our...health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Humana (Little Rock, AR)
- …the same, to reduce administrative cost and improve the customer 's experience . The **Lead Data Product Manager ** is responsible for collaborating with ... or related field + Certified SAFe(R) Product Owner/ Product Manager or equivalent + Experience working in the healthcare/health insurance industry + Six Sigma… more
- Fujifilm (Little Rock, AR)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Wolters Kluwer (Little Rock, AR)
- …Ideally, this person will live in the eastern time zone area._** The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the ... Business, Marketing or related discipline preferred or equivalent experience . **Required Experience : 2+ years of sales support or customer success … more
- Under Armour, Inc. (Little Rock, AR)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- Ford Motor Company (Little Rock, AR)
- …of movement to everyone. Are you passionate about creating a seamless, personalized customer experience across multiple touchpoints? Do you have the drive to ... innovators, creators, and technicians and searching for a Product Manager , Customer Identity who will help to...apply your expertise in identity management, data integration, and customer experience to solve one of the… more
- Rocket Software (Little Rock, AR)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Trellix (Little Rock, AR)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Trellix (Little Rock, AR)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
- Verint Systems, Inc. (Little Rock, AR)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Reyes Holdings (North Little Rock, AR)
- …or concerns; provide timely responses to any customer queries; enter all customer interactions into Customer Relationship Manager (CRM) system. Assign ... the distribution center, responsible for building positive relationships, enhancing customer satisfaction, resolving issues, educating restaurant teams on new… more
- Walgreens (Little Rock, AR)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Carrington (Little Rock, AR)
- …tools to identify and resolve issues that impact customer and employee experience + Assist Manager with hiring and development of employees + Analyze ... leadership and guidance to staff, communicating areas of opportunity, coaching and development to Manager + Train and develop employees to use real-time tracking… more
- The ODP Corporation (North Little Rock, AR)
- …and logistics activities, and prioritizing unparalleled client satisfaction. The Assistant Manager will help lead a customer -centric environment, engage with ... **Overview** The Retail Assistant Store Manager at Office Depot, Inc. plays a pivotal..., or related fields + Minimum 1-3 years of experience in related field + Retail, sales, customer… more
- Walgreens (Little Rock, AR)
- …issues in a timely manner and answers questions to ensure a positive patient experience . + Models and shares customer service best practices with all team ... improves pharmacy financials, manages inventory effectively, and enhances patient experience . Manages pharmacy staff performance and engagement. Ensures the… more
- Norstella (Little Rock, AR)
- …Marketing to ensure alignment on roles, responsibilities and deliverables to aid improved Customer Experience & maximise engagement effectiveness. + Act as a ... Manager , Client Success Company: Norstella Location: Remote, United...process improvements or tools required to enhance employee &/or Customer experience . + Act as the Voice… more
- Trellix (Little Rock, AR)
- …disruptive technology sectors (eg AI/ML) with deep relationships with CISOs and customer stakeholders. + Experience generating direct sales opportunities for ... **_Job Title:_** Enterprise Account Manager - Northeast **About Skyhigh Security:** Skyhigh Security... is responsible for developing direct sales opportunities, evaluating customer requirements, and creating tailored customer solutions… more
- Fujifilm (Little Rock, AR)
- …propositions for customers. The Sales Manager ultimately owns the total customer experience from beginning to end. **Key Responsibilities:** + Achieve ... business opportunities, you are responsible for ensuring a positive ongoing customer experience and identifying potential for upsell/cross-sell opportunities… more
- Trellix (Little Rock, AR)
- …manage, and track service delivery. + You will be responsible for overall customer experience and successful delivery and consumption of threat intelligence ... enhance their cyber threat intelligence capabilities by leveraging the experience , knowledge, tools, and data of the Trellix cyber...partners to deliver services to customers. + The Engagement Manager will serve as a customer interface… more