- Rock Region METRO (North Little Rock, AR)
- Customer Service Call Center Representative North Little Rock, AR. Starting Pay $17.50 - 19.00 per hour Call Center Hours: 5:00am - 8:00pm ... + Referral Bonus + Minority Lead Workforce + Fulfilling Work + Work-Life Balance CUSTOMER SERVICE CALL CENTER REPRESENTATIVE JOB DESCRIPTION The METRO … more
- Pearson (Little Rock, AR)
- …+ High School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very ... in making decisions as part of the recruitment process. **Job:** CUSTOMER SERVICE **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME… more
- Pearl Interactive Network (Little Rock, AR)
- …or equivalent education required. + Associate Degree, preferred. + 2 years of customer service or call center experience, is preferred. + 2 years of ... + Ability to handle high-stress situations. Good judgment skills. + Strong customer service skills. + Ability to learn and operate multiple computer systems… more
- Robert Half Office Team (Little Rock, AR)
- …procedures, and industry trends. Requirements * Proven experience in a Call Center or similar customer service role within the Financial Services ... offering a contract for a permanent position as a Call Center Specialist in the financial services... Specialist, you will be responsible for providing top-notch customer service by handling customer … more
- Sedgwick (Little Rock, AR)
- …an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Service Center Specialist- Background in Auto Insurance Required **PRIMARY… more
- CenterWell (Little Rock, AR)
- …skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …speak, read, and write in** **both English and Spanish** + **A minimum of two years call center customer service experience** + Oral and written ... US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail,… more
- Robert Half Office Team (Little Rock, AR)
- …queries and directing them to the appropriate department if required. * Previous experience in a call center customer service role is essential. * Strong ... Description We are in search of a Customer Service Representative to join our team in the Wholesale Distribution industry. The position is based in Little Rock,… more
- Sedgwick (Little Rock, AR)
- …required. Supervisory experience preferred. **Skills & Knowledge** + Strong customer service skills including call center client processes and procedures ... a high-level repair capture rate per deployment. + Analyze and resolves customer service issues. + Providing an on-site CAT sale leadership, direction, and… more
- Vaco (Little Rock, AR)
- …our 24x7 call center . This person must provide exceptional call center support. Customer Service and Communication skills are a must and critical ... Firm in 2020. For more information, visit pivotpointconsulting.com. **Description:** The Level 1 Call Center Agent will be responsible to support customers from… more
- Frontdoor (Little Rock, AR)
- …combination of education and experience Minimum Experience required 1-3 years of customer service experience and/or training required Required Skills: + ... + Knowledge of business unit policies and procedures + Customer service and conflict resolution + Negotiation...4.6Mbps upload/download speeds + Ability to be on video call as required during working hours. Preferred Skills: +… more
- CSL Plasma (Little Rock, AR)
- …**Experience** * Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment ... **Job Description Summary** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor… more
- Public Consulting Group (Little Rock, AR)
- …Management + Assessments and Feasibility Studies **Duties and Responsibilities** + Provides customer service staff with guidance and training based on experience ... corresponding documentation. + Applies independent judgment to escalate calls to Customer Service Manager + Maintains adequate records/documentation for audit… more
- Cardinal Health (Little Rock, AR)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . **Qualifications:** + High school diploma, GED or ... experience, preferred + 2-4 years experience in high volume call center preferred where communication and active...working with order placement systems and tools preferred + Customer service experience preferred + Root cause… more
- Sharecare (Little Rock, AR)
- …required. + Minimum of one year experience in sales driven, call center and/or customer service environment. + Experience in clinical environments ... program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered… more
- Ford Motor Company (Little Rock, AR)
- …for identity resolution, ensuring that our solutions meet the needs of marketing, customer service , product development, and other key stakeholders. + Drive the ... with customer data across various channels, including web, mobile, in-store, and call center interactions. + Strong technical background with the ability to… more
- TTEC (Little Rock, AR)
- …attendance of your team What You Bring to the Role . Minimum 1 year call center or equivalent work experience . Continuously promote a performance-driven culture ... issues, and customer escalation while ensuring quality customer experience on every call . You're an...key success metrics associated with goals. These include: o Customer Satisfaction Score o Service Level Goals… more
- Humana (Little Rock, AR)
- …Programs such as Word, Access, Excel, PowerPoint + Previous inbound/outbound call center or related customer service experience + Provider installation ... makes quarterly outbound calls to contracted Medicare providers as requested by the Center for Medicaid & Medicare Services (CMS). DDG uses the information obtained… more
- Evolent (Little Rock, AR)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Stay for the culture. **What You'll Be Doing:** **Director, Service Excellence** Evolent is looking to hire a Director...individual will serve on a central team within the customer organization focused on ensuring that we deliver best-in-class… more
- Lincoln Financial Group (Little Rock, AR)
- …GED + 0 - 1+ Years of general Client Customer Support and Operations, call center or client service experience Nice-to have Experience (Preferred): + ... Escalates issues/concerns to more senior team members and/or management. + Provides customer service to internal/external stakeholders, recognizes what needs to… more