- Molina Healthcare (Grand Rapids, MI)
- …GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** ... + 3-5 years; healthcare industry experience preferred + National pharmacy technician certification To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a… more
- Corewell Health (Grand Rapids, MI)
- Job Summary Provide excellent customer service to Individual and Medicare members. Build and maintain strong relationships with members to ensure ongoing ... Individual member Retention. Manage all aspects of the identified Medicare /Individual membership. This population requires benefit consulting, relationship building,… more
- Molina Healthcare (Grand Rapids, MI)
- …with Molina healthcare policies and procedures while achieving the highest level of customer service . **Job Duties** This role serves as the primary point ... policies and procedures while achieving the highest level of customer service . * Resolves complex provider issues...monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with… more
- Fresenius Medical Center (Kentwood, MI)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following ... patients will achieve the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through… more