- ASM Research, An Accenture Federal Services Company (Cheyenne, WY)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Cheyenne, WY)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- CenterWell (Cheyenne, WY)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Otsuka America Pharmaceutical Inc. (Cheyenne, WY)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Highmark Health (Cheyenne, WY)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Veterans Affairs, Veterans Health Administration (Cheyenne, WY)
- …that the four dimensions of care are continuously evaluated and improved: Access. Quality of Care, Customer Service /Patient Satisfaction, and Utilization ... for any damaged, end of life cycle, or missing equipment. Oversight of Performance Improvement/ Quality Assurance /Utilization Review and evaluation to ensure… more
- Microsoft Corporation (Cheyenne, WY)
- …for suggested modifications to these processes and procedures as needed to improve service quality and efficiency while providing guidance to other technicians. ... directed if necessary. May leverage learnings to contribute to the improvement of quality of service and support. + Applies advanced diagnostics and… more
- Oracle (Cheyenne, WY)
- …work with a team of engineers responsible for building a new cloud service to improve collaboration among different development and operations teams. You should be ... individual in the team that builds and evolves this service over time with new capabilities and optimizations. A...of a start-up, working on a critical greenfield software assurance project collaboratively with our cloud and site reliability… more
- Intermountain Health (Cheyenne, WY)
- **Job Description:** The clerical position supports the department with correspondence, quality assurance and return mail. Responsibilities include research and ... return mail update. emails and work queues, along with quality assurance review of recorded calls. The...broad understanding of account handling processes and the Revenue Service Center to provide accurate information, resolve issues, and… more
- Oracle (Cheyenne, WY)
- …(IC5) you will play a key role in designing, building, and operating our next-generation Assurance Service . You should be both a rock solid coder and a ... + Architect, design, and deliver large-scale, distributed software systems for the OCI Assurance Service with a focus on reliability, compliance, and security. +… more
- Meta (Cheyenne, WY)
- …closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in ... to those standards and policies 4. Risk Management and Assurance : Work internally and with upstream partner teams to...supporting our network, you will be expected to drive quality into the metrics we report to assist us… more
- Oracle (Cheyenne, WY)
- …with industry trends, tools, and best practices to help shape the future of Assurance Service . Disclaimer: **Certain US customer or client-facing roles may ... key role in designing, building, and operating our next-generation Assurance Service . As part of a dynamic...Contribute to the technical vision and roadmap by delivering high- quality , well-tested, and secure code. + Ensure solutions adhere… more
- Coca-Cola Bottling Company High Country (Rock Springs, WY)
- …of products on designated routes in a continuous effort to provide superior customer service and maintain strong customer relationships. The Sales ... organized back-room and manage trade breakage. + Maintain CCBCHC quality assurance standards at every account. +...+ Foster relationship with account personnel and provide superior customer service to all accounts serviced. +… more
- Lumen (Cheyenne, WY)
- …coordination across multiple business units. This position will specifically focus on quality assurance testing with a concentration on operating systems and ... product improvements + Analyze complex test data and functional outcomes to drive quality assurance in diverse, real-world conditions + Draft clear concise… more
- Cherry Bekaert (WY)
- …the respect and confidence of the partners/directors by consistently demonstrating excellent customer service , quality work products, and professional ... to Work (https://www.cbh.com/about/awards-and-recognition/) , Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients. We are proud… more
- Coca-Cola Bottling Company High Country (Rock Springs, WY)
- …developing and maintaining strong customer relationships and ensuring superior customer service . ESSENTIAL DUTIES AND RESPONSIBILITIES + Represents CCBCHC as ... with the merchandisers servicing their area to ensure satisfactory customer service is achieved. + Ensure neat...accounts. + Perform required vehicle checks. + Maintain CCBCHC quality assurance standards at every account. +… more
- Oracle (Cheyenne, WY)
- … quality product is provided to the end users through extensive testing and quality assurance processes. The work you do will contribute to the successful ... systems and improve the lives and healthcare experience for active duty service members, veterans, and their care teams. Responsibilities + Support manual testing… more
- ARAMARK (Moran, WY)
- …operation and maintenance + Ensure compliance with Aramark SAFE food and Quality Assurance standards, occupational and environmental safety policies in all ... hourly culinary staff, responsible for developing and executing culinary solutions to meet customer needs and tastes. Offers a wide variety of culinary solutions to… more
- Coca-Cola Bottling Company High Country (Cody, WY)
- …merchandising of products on various routes in a continuous effort to provide superior customer service and maximize sales & volume growth through developing and ... + Foster relationships with account personnel and provide superior customer service to all accounts through daily...checks according to CCBCHC standard practices. + Maintain CCBCHC quality assurance standards at every account. +… more
- Coca-Cola Bottling Company High Country (Jackson, WY)
- …of products on designated routes in a continuous effort to provide superior customer service and maximize sales & volume growth through developing and ... + Foster relationships with account personnel and provide superior customer service to all accounts through daily...checks according to CCBCHC standard practices. + Maintain CCBCHC quality assurance standards at every account. +… more