- Mass Markets (WY)
- …established ourselves as a trusted partner in the industry. We are looking for call center representatives to support our "Get Out the Vote" initiative. In this ... and managerial for resolution as needed. + Ensure first call resolution through problems solving and effective call...+ High school diploma or equivalent + Experience with data- entry utilizing a computer + The ability to read… more
- Mass Markets (WY)
- …shoot data, video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of ... using a Knowledge Base system in conjunction with your call handling + Accurately document customer interaction and code...+ Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.… more
- Transportation Security Administration (Casper, WY)
- …as determined by the Federal Security Director (FSD). Reviews emergency call information (eg, bomb threat, breach, applicable Transportation Security Operations ... aware of ongoing activities and recognizing the need to call to their attention important new information which may...Must be able to obtain and maintain a Secret level security clearance. Pass pre-employment Drug Screening AND you… more
- Mass Markets (WY)
- …to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call handling + Follow the ... + Create and maintain customer CRM records with accurate call details + Accurately document call resolution...or financial services is a plus + Experience with data- entry utilizing a computer - proven professional writing and… more
- Mass Markets (WY)
- …to bringing a positive and enthusiastic outlook to work each day. Our entry - level Contact Center Representatives are responsible for the following tasks: + ... escalate customer dissatisfaction with managerial team + Ensure first call resolution through problems solving and effective call...+ Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.… more