- Robert Half Technology (Tonawanda, NY)
- Description We are offering a permanent employment opportunity for a Help Desk Analyst . As a Help Desk Analyst , you will be focused on providing ... excellent customer service and troubleshooting basic computer issues for internal staff. Responsibilities * Deliver top-notch customer service to internal staff, ensuring their computer-related issues are resolved in a timely manner * Utilize Office 365 and… more
- University at Buffalo (Buffalo, NY)
- …FTE: 1.00 Preferred Qualifications: + Bachelor's degree in technical field + Previous IT Help Desk or desktop support experience + Experience related to IT ... Position Title: IT Customer Service Analyst Posting Number: P250002 Employer: State Salary Range: $55,500… more
- M&T Bank (Buffalo, NY)
- …enabling staff and partners. **Primary Responsibilities:** + Respond to and resolve to help desk escalations based on outcome of previous incidents. + Create ... trending information of system issues to supports efforts to address identified issues from the analysis. + Create and document procedures for work order and request-based tasks. + Respond to and resolve identified technical incidents requiring advanced… more