- M&T Bank (Buffalo, NY)
- **Overview:** As a Lead Experience Strategist within the Customer Experience Organization, you will be part of a team of designers dedicated to solving ... creating service blueprints, illustrated journey maps, concept designs, service experience prototypes, empathy maps, and value proposition proposals to… more
- Catholic Health (Buffalo, NY)
- …and Patient Safety collaborative initiatives with the acute care hospitals, CH Service Lines, Continuing Care Division and Homecare Ministries to promote appropriate ... safety outcomes across continuum, thereby improving the patient's overall experience . Responsible for developing and maintaining strong collaborative relationships… more