- Truist (Charlotte, NC)
- …shift (United States of America) **Please review the following job description:** The Incident Management Analyst is responsible for overseeing and managing ... Primary Roles & Responsibilities: **Primary Roles & Responsibilities:** + ** Incident Management :** Lead the incident ...to stakeholders about the status of incidents; Ensure the major incidents are communicated promptly to management … more
- Merck (Charlotte, NC)
- …issues to appropriate resolver group and/or management using our company's standard incident management processes and tools + Analyze incident and ... EDGE (Early Disruption Gathering & Engagement) events + Alert management + Monitoring and responding to proposed Major...ServiceNow Ticket Creation and regular updates + Assistance to Major Incident Managers + Paging relevant stakeholders… more