- Ryder System (Harrisburg, PA)
- …maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may ... Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ **Summary** The Senior Network Engineering Lead provides engineering, deployment of engineering… more
- Cayuse Holdings (Harrisburg, PA)
- …with the Knowledge Management/Training Lead, QA Lead, and Reporting Lead on customer service improvement, metrics, call/ chat /ticket handling processes, and ... Desk project for Cayuse. Includes responsibility for meeting customer service and other project-specific service...improvement. + Responsible for the agents and senior agents that are handling customer contacts.… more
- Lincoln Financial Group (Harrisburg, PA)
- …and reinstatements. + Handle transfers of payments as needed and provide customer service to internal/external stakeholder, recognizing what needs to be ... are excited to bring on a Premium & Billing Service Processor to join our Group Protection Operations Team...done to meet the customer needs and demonstrate flexibility and responsiveness to create… more
- Carrington (Owings Mills, MD)
- …of a formalized process of selecting, monitoring, and auditing the third-party service providers. Establish department procedures and processes and train the staff ... vendors to regulatory and internal policy by ensuring activities adhere to established service level. + Oversee vendor scorecard meetings to ensure active follow up… more