- Lumen (Harrisburg, PA)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** Sr Director Customer Engagement & Escalation aligns and positions the ... Customer Engagement Team to drive the optimal revenue and client...to work well with external and internal customers at senior levels to improve the overall support and experience… more
- CVS Health (Harrisburg, PA)
- …leveraging new data capabilities to assess risk in innovative ways. + Engagement with cross-functional internal stakeholders such as Finance, Clinical, Trade and ... to develop a solid understanding of the PBM underwriting models, a customer -centric mindset, an ability to risk-assess complex problems and recommend solutions and… more