- Huntington Ingalls Industries (Aberdeen Proving Ground, MD)
- …a short video: https://vimeo.com/732533072 Job Description HII - Mission Technologies is currently seeking a Tier 1 Support Desk Analyst (SDA) to provide ... Office of the US Courts. This position is eligible for 100% remote work. Tier 1 Support Desk Analyst (SDA) provides financial systems services assistance… more
- Huntington Ingalls Industries (Aberdeen Proving Ground, MD)
- …to fill a Case Management/Electronic Case Files (CM/ECF) position for a Federal government customer. Tier 1 Support Desk Analyst (SDA) provides help ... Duties and Responsibilities (including but not limited to the following): * Provide Tier 1 support for CM/ECF * Utilize ITSM tool to create or… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government ... DESCRIPTION OF RESPONSIBILITIES: + Provides IT Tier I/II service center support + Provide help desk support to C5ISR personnel. Support includes, but… more
- CVS Health (Harrisburg, PA)
- …resolve or route issues. Acts as an intermediate hardware and software technical support resource. Escalates IT Tier 2 tickets appropriately after all ... prerequisites have been completed. Coordinates with other IT Tier 2 areas to resolve incidents and complete service...an essential function of the position. Required Qualifications: + 1 + years of call center phone support … more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …provide feedback on one-time and problematic trends/patterns with customer support requirements + Ensure rigorous application of cybersecurity policies, principles, ... and practices in the delivery of customer support services + Coordinate, and assist in the installation,...maintaining and updating IT documents for use by help desk personnel to expedite problem resolution + Provide Wireless… more
- SHI (Harrisburg, PA)
- …timesheets. + Align with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in ... or yours. **Responsibilities** Include, but not limited to: + Build, implement and support a wide range of solutions using platform services for both internal and… more