- Grant Thornton (Raleigh, NC)
- Grant Thornton is seeking a Retention & Expansion ( Cross - sell ) (Manager) to join the team. Approved office locations can be found below. As the ... Retention & Expansion Experience Manager in our...clients (including firm leadership, staff, etc.). You'll collaborate with cross -functional teams to translate designs into technical requirements to… more
- ndustrial (Raleigh, NC)
- …+ Monitor and measure customer success metrics, such as customer satisfaction, retention rates, and upsell/ cross - sell opportunities, and develop strategies ... customer success best practices, strategies and processes to drive customer adoption, retention , and expansion + Build strong relationships with key customers,… more
- Lumen (Raleigh, NC)
- …seeks to naturally progress and expand the partnership through identifying potential up- sell and cross - sell opportunities and engaging sales accordingly. ... growth/ expansion * Communicate, escalate, and drive mitigation plans cross -functionally to de-risk accounts; handle urgent customer concerns and escalate… more
- Lumen (Raleigh, NC)
- …role seeks to naturally progress and expand the partnership through identifying potential up- sell and cross - sell opportunities and engages sales accordingly. ... positive customer experience to achieve desired outcomes + **Recognize opportunities for expansion ** based on knowledge of the Lumen portfolio, partnering with sales… more
- RELX INC (Raleigh, NC)
- …the growth of our existing customer base through renewals and strategic upsell/ cross - sell initiatives, achieved through strong partnerships with your accounts. ... Role Your primary focus will be to drive the expansion of our Research Intelligence business by securing new...delivered to our customers, ensuring sustained customer satisfaction and retention . You will partner with your accounts, calling on… more
- PagerDuty (Raleigh, NC)
- …Drive new business and expand existing accounts by identifying upsell and cross - sell opportunities. + Effectively manage complex, multi-product sales cycles ... within our existing customer base, ensuring a balanced focus on acquisition and retention . Your target accounts will align with our ideal customer profile, focusing… more
- Windstream Communications (Raleigh, NC)
- …expansion of the distribution channel through enhancements to the API/buyflow process, cross sell opportunities and monthly spiffs to drive overall sales ... quality improvements + Meet customer expectations while balancing Windstream Revenue and retention needs. + Follow up with customers to ensure satisfaction + Deliver… more