- COOLSOFT (Raleigh, NC)
- …research for benchmarking 7. Supporting required system go-live activities, including conversion, support desk , site support , training delivery, logistics ... Flowchart IVR Business Analyst Analyst (Jobs in Raleigh, NC)...to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks Call502-379-4456… more
- Evolent (Raleigh, NC)
- …and/or Microsoft Azure - Application Insights is preferred + JIRA Service Desk ticketing system/Confluence experience is preferred **Technical Requirements:** ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support ** is a highly motivated...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more
- ThermoFisher Scientific (Morrisville, NC)
- …on our mission to deliver world-class service . **Key Responsibilities** + Provide desk side support for end users, ensuring rapid and efficient resolution of ... Summary** We are seeking an ambitious and skilled Desktop Support Analyst II to join our outstanding...and resolutions, contributing to the continuous improvement of our support processes. **Qualifications** + Strong Customer Service … more
- Sevita (Raleigh, NC)
- …the project tools + Support production applications by responding to service desk assignments, tracking problems/issues, and following up with customers + ... lives of the individuals it serves? As the Senior Analyst for Applications Programming, you are responsible for new...initiatives and enhancements to new and existing systems and support ; as well as acting as technical project lead.… more
- Parker Hannifin Corporation (Cary, NC)
- …+ Software Support + Database Administration + PC Support + LAN/WAN Support + Help Desk + Engineering Systems + IT Security + Business Systems (MSS, ... Digital & IT Senior Analyst Location : CARY, NC, United States Job...communications and project expectations with 3rd party IT and service vendors + Manages own priorities and provides direction,… more
- Prime Therapeutics (Raleigh, NC)
- …and drives every decision we make. **Job Posting Title** Senior Compliance Analyst (Interpretation and Advising) - Remote **Job Description** The Senior Compliance ... Analyst assists in the implementation of Prime's compliance programs...to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the… more
- TEKsystems (Raleigh, NC)
- …IT Professional or studying for CompTIA Overview This position is the step before the Help Desk Analyst title, but will build a foundation of IT Help Desk ... with them through a consultative process. Duties + Provide world-class external, customer support for an Internet Service Provider within a 24x7x365 environment.… more