- Molina Healthcare (Phoenix, AZ)
- …This position will help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent ... **Required Experience** 1-3 years of progressive work experience in Quality Assurance/Auditing, Call Center , or Customer Service. **Preferred Education**… more
- IQVIA (Phoenix, AZ)
- **Pharmacy Support Call Center Representative** _Contract Remote Role - Location (Open to Remote US)_ As the only global provider of commercial ... are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you will… more
- Pearson (Phoenix, AZ)
- …and Knowledge:** + High School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + ... process. **Job:** CUSTOMER SERVICE **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 18094 \#location more
- US Bank (Phoenix, AZ)
- …CST. The schedule will consist of two evening shifts and three day shifts. As a Call Center Customer Service Collector, you are the first point of Contact ... 4 weeks 8:00am -5:00pm CST **Schedule after training** : Remote - Ability to work Monday through Saturday, 7am...Pension Plan **What is it like to be a Call Center Customer Service Collector**… more
- Motion Recruitment Partners (Phoenix, AZ)
- …future for the next generation. Contract Duration: 12 Months Required Skills & Experience + Customer service experience. + Call center experience. + Able to ... Customer Care Representative ( Remote ) Phoenix, AZ...needs known in advance. **Posted by:** Kenny Edgerton **Specialization:** Customer Support / Call Center … more
- Sharecare (Phoenix, AZ)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers,… more
- Molina Healthcare (Phoenix, AZ)
- …- Friday 8:00am - 4:30pm CST). No time off allowed during training. + **Shift** - Call Center Open from 7:00am - 7:00pm CST Shifts assigned during training. + ... CST + **Bilingual - Spanish:** Required **Job Summary** Provides customer support and stellar service to meet the needs...goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center… more
- ARAMARK (Phoenix, AZ)
- …year around employee based on performance. + Previous hospitality experience providing sales or customer service in a call center environment is preferred ... new lodging, tour, and activity reservations. They also handle general customer inquiries and provide extraordinary, world-class service! Successful agents excel at… more
- Sharecare (Phoenix, AZ)
- …+ High school diploma required. + Minimum of one year experience in sales driven, call center and/or customer service environment. + Experience in clinical ... program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered… more
- SMBC (Phoenix, AZ)
- …Elder Abuse, Card, and New Account Fraud + UAT/QA experience + Outbound/Inbound call center experience. **EOE STATEMENT** We are an equal employment opportunity ... Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure . Persons with disabilities may contact our Customer Contact Center toll-free at ### to request… more
- Sharecare (Phoenix, AZ)
- …out to members who are enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with other members of a multi-disciplinary ... + Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. + Adhere to a schedule and… more
- HomeSafe Alliance (Phoenix, AZ)
- …center environment remotely. + The role requires strong business acumen of a REMOTE contact center and customer relationship reporting and understanding ... Alliance** is looking for a highly skilled and motivated ** Customer Care Supervisor** to provide support to the ...and interpreting trends of contact center metrics (ie, Average Handle Time, After … more
- Peckham, Inc. (Phoenix, AZ)
- …Center Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. The ... Be comfortable with offering feedback in both direct and remote methods. (use of TEAMS) + Track daily team...3-6 months supervisory or leadership experience PREFERRED QUALIFICATIONS + Call center experience + Current Peckham Employee… more
- Iron Mountain (Phoenix, AZ)
- …on- call rotations, including some nights, weekends, and holidays.** \#LI- Remote Reasonably expected salary range: $73,400.00 - $91,800.00 Category: Information ... lifecycle. This is an exempt position and will participate in an on- call rotation schedule. **Responsibilities:** + Owns the Change Management process - working… more
- HonorHealth (Phoenix, AZ)
- …at least 6 months of customer service experience, preferably in a high-volume call center or scheduling environment. Typing speed: 45 words per minute (WPM) ... a $2,000 Sign-On Bonus. HonorHealth's Customer Navigation Center is a very busy call ...at least 90 days, with potential to eventually work remote , based on attendance, performance, and other factors. The… more
- HonorHealth (Phoenix, AZ)
- …The Customer Navigation Coordinator II is a "Referral" position within our busy Customer Navigation Call Center . The position requires 2+ years of ... call center experience and typing speed of at least 45...Summary The primary contact for customers who contact the Customer Navigation Center . Primary role is to… more
- Public Consulting Group (Phoenix, AZ)
- …Preferred + 5+ years' experience supervising staff; 3-5 years' experience in a call center environment; 7+ years relevant work experience in the healthcare ... + Assessments and Feasibility Studies **Duties and Responsibilities** + Provides customer service staff with guidance and training based on experience handling… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …diploma or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and written ... exceptional public services and programs. Our multi-faceted technology and customer experience (CX) solutions achieve program outcomes, solve critical challenges… more
- Rocket Software (Phoenix, AZ)
- …BELIEVE in what they're doing!** **Job Description Summary:** This is a full-time remote opportunity located anywhere in the United States. The Senior Customer ... products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers by: * Delivering services that… more
- Vaco (Phoenix, AZ)
- …customers from our 24x7 call center . This person must provide exceptional call center support. Customer Service and Communication skills are a must ... For more information, visit pivotpointconsulting.com. **Description:** The Level 1 Call Center Agent will be responsible to...+ Assist with last minute coverage needs + Review customer 's information and determine the issue by evaluating and… more