- Percepta (Dearborn, MI)
- …2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our ... Proficient e-mail experience . * PC Navigation. * Reliability. * Strong customer handling skills. * Strong oral and written communications skills.What You Can… more
- Percepta (Dearborn, MI)
- …and delivery of new resource material.*Possess a high degree of professionalism.* Experience with Siebel or Customer Contact Software is an asset.Other*Must ... agents to meet and/or exceed key performance indicators including customer satisfaction. *Utilize all available resources (QA...centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values… more
- Bank of America (Dearborn, MI)
- Senior Banker Dearborn, Michigan **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power ... available resources , technologies, and processes to optimize the client experience and deliver operational excellence and accuracy * Adheres to established… more
- Bank of America (Dearborn, MI)
- Relationship Banker - Bilingual Spanish Required Dearborn, Michigan **Job Description:** At Bank of America, we are guided by a common purpose to help make ... offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and… more
- Comerica (Ann Arbor, MI)
- …* Control and mitigate losses by following policies and procedures. Customer Experience Management: * Actively engage in Banker Readiness by developing an ... success of a Retail Banking Center(s) by committing to banker -readiness to be viewed as a trusted resource...add value to deepen existing relationships. * Impact the customer experience by following defined customer… more
- Comerica (Clarkston, MI)
- …* Control and mitigate losses by following policies and procedures. Customer Experience Management: * Actively engage in Banker Readiness by developing an ... success of a Retail Banking Center(s) by committing to banker -readiness to be viewed as a trusted resource...add value to deepen existing relationships. * Impact the customer experience by following defined customer… more
- PNC (Allen Park, MI)
- …partners, including PNCI, PNC Private Bank , Business Banking and Mortgage. Identifies the resource or team of resources best equipped to meet customer ... Holds partners accountable for routine updates and referral follow up. + Customer experience management--differentiates the customer experience … more
- PNC (Canton, MI)
- …multiple branches in PNC's Detroit Retail Market. **Job Description** + Manages the customer experience by identifying opportunities to improve a customer 's ... contribute to the company's success. As a full-time Regional Banker /Teller on the Regional Resource team (RRT)... customer share of wallet through a differentiated customer experience . Performs lobby engagement activities to… more
- PNC (Ann Arbor, MI)
- … base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer 's ... to contribute to the company's success. As a Personal Banker , you will strengthen customer relationships with... customer share of wallet through a differentiated customer experience . Performs lobby engagement activities to… more
- Citizens (Plymouth, MI)
- …Qualifications + High School degree or GED required + 2 years of sales and customer service experience , demonstrating an ability to meet or exceed goals + ... understand what might be a good fit for a customer now, may not be 6 months from now....your career through training, coaching, career planning and development resources that enable you to branch off in any… more
- Comerica (Brighton, MI)
- Bank Manager What we can offer you: *... Banker to grow business revenue and business customer experience . * Proactively identify opportunities to ... * Retirement Plan * Employee Stock Purchase Plan The Bank Manager is responsible for the overall leadership, management,...within authorities. * Manage the execution of opening/closing procedures. Customer Experience : * Lead, manage and coach… more
- Fifth Third Bank, NA (Novi, MI)
- …Consumer and Small Business customer relationships by providing a memorable customer experience + Gain knowledge, demonstrate and maintain a working ... step? Discover a career in banking at Fifth Third Bank . GENERAL FUNCTION:The Financial Center Manager will participate in...knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team… more
- Ford Motor Company (Dearborn, MI)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity ... looking for a Software Engineer for our Global Order Bank team as we reengineer our entire product. A...interview, giving the candidate the opportunity to demonstrate their experience of driving the solution to a simple problem… more
- Commerce Bank (Detroit, MI)
- …+ Bachelor's degree in Business Administration or equivalent combination of education and experience required + 7+ years new customer acquisition sales ... the people around you. You'll have the space and resources to grow into the best version of yourself....And after more than 155 years, we know Commerce Bank is only at its best when our people… more
- Huntington National Bank (Dexter, MI)
- …business customers. Leads the process of referring customers to other areas of the bank to meet customer needs, deepen relationships and build strong internal ... opportunity to share ideas and voice opinions that directly impact our customers, our bank , and our communities for the better. As a Branch Manager, you are… more
- Percepta (Dearborn, MI)
- …2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our ... agents to meet and/or exceed key performance indicators including customer satisfaction. * Utilize all available resources ...* 1 - 3 years Team Leadership or supervisory experience * 3 - 5 years of customer… more
- Walgreens (Ann Arbor, MI)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... timely manner and answers questions to ensure a positive customer experience . Models and shares customer...ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach… more
- Citizens (Farmington Hills, MI)
- …transactions (cash and/or digital payments) + Minimum of 1 year demonstrated customer experience , recommending and referring products and services to customers ... your career through training, coaching, career planning and development resources that enable you to branch off in any...and identify needs to enhance and develop a long-term customer relationship + Ability to problem solve and provide… more
- Kelly Services (Farmington Hills, MI)
- …other internal Bank colleagues. + Manage all levels of the customer 's Treasury Management operating relationship in a consultative mode with the Account Officer ... degree. * Have 5 years of financial services operations or Treasury Management experience , including external customer service experience . * Have 3… more
- Comerica (Farmington Hills, MI)
- …operational and technology platforms to address key capabilities and colleague/ customer experience gaps. * Ensures that Retail Bank and Banking Center ... for initiatives that will have broad based impact on frontline productivity and customer experience . * Leverages strong problem-solving skills and techniques to… more
