- Trinity Health (Livonia, MI)
- …during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor ... authentication (MFA), resets printers/terminals and provides user education on all TIS supported systems and telecommunications. + Demonstrates an ability to understand the customer's needs through developed listening and trouble shooting skills. Conveys… more
- TEKsystems (Allen Park, MI)
- …step before the Help Desk Analyst title, but will build a foundation of IT Help Desk skill, which will allow you to start your call center or ... Chat Support + Networking & Telecommunications + Troubleshooting + Ticketing System + Google IT Professional or studying for CompTIA Overview This position is the… more