- Oshkosh Corporation (New Hudson, MI)
- …our customers bring their high-quality products to market faster.** JOB SUMMARY: As a DT Service Desk Support Intern, you will assist Pratt & Miller's ... teams by supporting a Microsoft Windows Server and Desktop environment within a Service Desk framework. You will gain hands-on experience resolving technical… more
- TEKsystems (Ann Arbor, MI)
- … desk support , help desk , troubleshooting, customer service , support , ticketing system, phone support , technical support , office 365, ... hardware troubleshooting Top Skills Details: help desk support , help desk , troubleshooting, customer service...help desk , troubleshooting, customer service , support , ticketing system, phone support , technical… more
- Raymond James Financial, Inc. (Southfield, MI)
- …Duties and Responsibilities:** * Supervises the daily operations of the firm's end user support service desk with a goal of first contact resolution. ... at our Southfield, MI Corporate Office location._ **Job Summary:** Supervises a team of technical support professionals providing first level support in a… more
- Raymond James Financial, Inc. (Southfield, MI)
- …providing superior service and first contact resolution, delivers front line technical support to customers via multiple communication channels in a customer ... current Raymond James associates interested in joining our Technology Service Center help desk . These positions are...to two (2) years of experience in a help desk or other technical support … more
- Trinity Health (Livonia, MI)
- …resolving their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password ... proficient in the use of computers in order to provide initial system telephone support service . Experience in utilizing a call-tracking tool is desired. + Basic… more
- University of Michigan (Dearborn, MI)
- …local account management, scripting, software installs and removals, registry, command line, Service Desk ticket systems, remote support , and system ... 1 Support : Deliver phone, chat, and in-person technical support for daily campus technology operations....Opening ID** 254748 **Working Title** Service Center Support Specialist Associate **Job Title** Help Desk … more
- Percepta (Dearborn, MI)
- …issues. The IT Support Technician is responsible for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical ... Support Services Technician** At Percepta, we bring first-class service across each market we support . As...Day, You'll** + Answer phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting… more
- US Tech Solutions (Ann Arbor, MI)
- …practices. **Skills:** + Zoom Room deployment & support + General IT Support for Windows environment + Customer Service + Some Vendor Management ... department. + Work on SNOW ticketing queue; creating help desk tickets; notifying team members via email when taking...request and when the request is completed. **Responsibilities:** + Service Walk-Ups (Front-Line IT person) at IT Service… more
- University of Michigan (Ann Arbor, MI)
- …and audio -visual equipment. You will process and respond to calls or tickets for audio-visual technical support in a help desk role. You will provide media ... good. **Responsibilities + Answer calls, chats, and walk-in questions for audio-visual technical support via a service center + Technical pre/post… more
- University of Michigan (Ann Arbor, MI)
- …combination of education, certification, and experience + One or more years of customer service or technical support experience + One or more years' ... aim to provide delightful customer experiences with every customer interaction while resolving technical support requests and incidents. We are a customer … more
- Veterans Affairs, Veterans Health Administration (Ann Arbor, MI)
- …Experience with primary duties and responsibilities supporting the Office of OVEE and/or Service Chief. The position is in the Office of Veteran Experience section ... near a main entrance of the campus and/or supporting information desk . Outpatient Escort Services, and wheelchair management for outpatient appointment.… more
- ROUSH (Farmington, MI)
- …to manage multiple projects, prioritize, and execute tasks successfully + Familiarity with Service Desk software and tools + Knowledge of IT security best ... in Farmington, MI. An ERP Manager will be responsible for: + Support , mentor and manage the technical and functional staff on the ERP team + Work with senior… more
- Coretek Services (Farmington Hills, MI)
- …US. Our breadth of services provides career growth opportunities from entry level Service Desk through to Enterprise Infrastructure and Security Architects. We ... Are you ready to take your technical career to the next level? Our organization,...priorities and alter them as necessary. + Excellent customer service skills + Ability to work within a team… more
- NTT America Solutions, Inc. (Southfield, MI)
- …+ Windows / Linux buildouts + Virtualization + Database server buildouts + Service Desk transition and operations + Experience working in the Information ... of what is possible. We are renowned for our technical excellence and leading innovations, and for making a...(whether internal to the organization or into the client's support operations). **What you'll be doing** **Role Summary** Working… more