- Pearson (Raleigh, NC)
- Are you a dedicated customer service professional looking for your next career move? As a Customer Service Escalation Specialist at Pearson, you will be ... responsible for providing customer service support to our Sales team, as well as our sourcing partner handling escalations. This teammate will deliver services… more
- WM (Raleigh, NC)
- …and waste-based energy production projects. **I. Job Summary** We are seeking a Business Analyst to join our team and support our CE Business Solutions reporting and ... using KPIs and metrics to track operational performance and customer feedback trends and identify areas for improvement +...to recommend areas of focus to improve the customers' service experience + Provide ongoing support, working closely with… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …providers via phone and email. **What will I get to do?** + Providing excellent customer service to consumers by adhering to CMS policy and identifying and ... The Bilingual Case Management Analyst III is responsible for efficient and timely...+ Strong written and oral communication skills + Advanced customer service telephone skills and the willingness… more
- Sunstates Security (Raleigh, NC)
- …US! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the ... Help Desk Analyst (#10) Raleigh, NC, United States of America...resolution of issues while maintaining a high standard of customer service and professionalism. This position offers… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Center Analyst will need to process requests from stakeholders,...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- GovCIO (Raleigh, NC)
- **Overview** GovCIO is currently hiring an Information Service Tech Analyst to support our newly awarded customer contract. This position will be fully ... $80,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5423/information- service -tech- analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5423_ **Category**… more
- CBRE (Raleigh, NC)
- HR PeopleSoft Analyst Job ID 195815 Posted 10-Jan-2025 Service line Corporate Segment Role type Full-time Areas of Interest People/Human Resources Location(s) ... United States of America **About the Role:** The Process Analyst within the Mid Life Cycle process tower will...while communicating at all levels in the organization + Customer - service oriented approach to problem solving and… more
- NC Department of Transportation (Wake County, NC)
- …to promote existing intercity passenger rail services and provide exceptional customer service . This work includes coordinating with connecting transportation ... Program Analyst II Print (https://www.governmentjobs.com/careers/northcarolina/jobs/newprint/4800135) Apply Program ...Rail Services team, particularly coordination between NC By Train service and local transit systems. In order of importance,… more
- Deloitte (Raleigh, NC)
- …solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our ... Customer & Marketing Offering Portfolio integrates the differentiated ...critique technical specifications* Build Salesforce solutions on Salesforce Cloud, Service Cloud, Salesforce Communities* Experience implementing and developing end… more
- Baylor Scott & White Health (Raleigh, NC)
- **Background:** The healthcare industry faces many problems - affordability, substandard customer service and inconsistency in care quality, and is not designed ... around the customer needs, leading to a subpar service ...transform how customers are served. **Position Summary:** The Business Analyst will be a critical member of the product… more
- Maxim Healthcare Services (Raleigh, NC)
- …with chronic and acute illnesses and disabilities. Our commitment to quality customer service , compassionate patient care, and filling critical healthcare needs ... Raleigh, NC is hiring a Hybrid Board Certified Behavior Analyst to help provide clinical oversight of clients receiving...or certification in good standing (eg Board Certified Behavior Analyst , Licensed Behavior Analyst ) + Have excellent… more
- IMSolutions, LLC (Raleigh, NC)
- Communications Analyst - Contingent Remote Full Time \#1216 - Client Services Mid Level Share (https://imsolutions1.applytojob.com/app/share/fsYi7QDUuv) **This ... the award of a federal contract.** IMSolutions seeks an experienced Communications Analyst Designer to fill an exciting opportunity working in federal government… more
- Highmark Health (Raleigh, NC)
- …Problem-Solving + Communication Skills + Report Writing + SQL + Project Management + Customer Service + Leadership + Agile Methodolgy + Agile Project Management ... and drives business value. You are a detail-oriented and proactive business analyst , skilled in breaking down requirements, upleveling request to better translate… more
- Ally (Raleigh, NC)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... average of three days per week. As the Sr Analyst , Business System Development-Workday, you will be responsible for...triage and manage assigned cases within defined processes and service level agreements. * Excellent analytical skills with the… more
- The Cigna Group (Raleigh, NC)
- **Position Title:** SAP Vistex Analyst /Configurator: Pricing, Chargebacks, Rebates, Pharma Billing **Position Overview:** CuraScript SD a wholesale pharmaceutical ... Company. CuraScript SD is seeking an experienced and highly motivated SAP Vistex analyst /configurator to join its technology team. This role will be supporting the… more
- CAI (Raleigh, NC)
- …Outbound call experience is a plus (though not a major part of the job) + Customer service background and experience + High School Degree Desired: + A college ... time **Worksite Flexibility** Remote **Job Summary** As a Claims Processor Analyst , you will receive, investigate, and triage expedited appeal requests, ensuring… more
- Hilton (Raleigh, NC)
- …and Customer Care \(HRCC\) centers? As a Senior Business Analyst , reporting to Manager Forecasting and Reporting, you'll combine advanced analytics and ... gender identity or gender expression, sexual orientation, marital status, military service , status as a protected veteran, disability, protected medical condition as… more
- Prime Therapeutics (Raleigh, NC)
- …fuels our passion and drives every decision we make. **Job Posting Title** Business Analyst - Remote **Job Description** The Business Analyst (BA) will execute ... closely with internal and external stakeholders to ensure superior customer and client experience + Define and validate business...collaboratively to provide the highest quality of care and service to our members. If you are looking to… more
- Prime Therapeutics (Raleigh, NC)
- …every decision we make. **Job Posting Title** Principal Process Improvement Project Analyst - Remote **Job Description** The Process Improvement Project Analyst ... a wide variety of initiatives to achieve significant financial, operational, customer satisfaction, and/or employee satisfaction impact. This includes but is not… more
- Cardinal Health (Raleigh, NC)
- …strict patient, physician, staffs and corporate confidentiality + Incorporates and demonstrates customer service strategies in dealing with people in order to ... data registry and report production to present to physician groups. This Clinical Analyst will also be responsible for teaching member accounts on best practices for… more