- TEKsystems (Raleigh, NC)
- Job Title: REMOTE - Call Center ...Qualifications: + Bachelor's Degree REQUIRED + Previous experience in quality assurance , call center ... skills. Preferred Skills: + Familiarity with call center operations and quality assurance ...or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position will be accepting… more
- IQVIA (Raleigh, NC)
- …goals and performance. + Plan, review and optimize workflows within the call center . + Ensure employee training and quality of work is always above ... Oversee the performance of the various "clusters" within the call center . + Work closely with the...work to ensure information accuracy. + Work cross-functionally with QA and Trainers for optimal training, onboarding, and continuous… more
- Cardinal Health (Raleigh, NC)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . **Qualifications:** + High school diploma, GED or ... experience, preferred + 2-4 years experience in high volume call center preferred where communication and active...have been utilized + Previous experience working in a remote /work from home setting is preferred + Prior experience… more
- Veterans Affairs, Veterans Health Administration (Garner, NC)
- …ACADEMIC/TEACHING/TRAINING/ADMINISTRATIVE RESPONSIBILITIES: Involved in performance improvement and quality assurance initiatives. Provides leadership guidance ... on moonlighting Work Schedule: 8:00 AM - 4:30 PM Monday-Friday with occasional on- call responsibilities The Durham VA Health Care System is seeking an outpatient… more
- Public Consulting Group (Raleigh, NC)
- …as assigned. + Supervises CS Agents and monitor team performance and quality assurance + Responds to all call inquiries in a professional, friendly and ... Preferred + 5+ years' experience supervising staff; 3-5 years' experience in a call center environment; 7+ years relevant work experience in the healthcare… more
- Pearson (Raleigh, NC)
- …features using C# and Angular into the ExamDeveloper web app. You'll work with QA consultants in India and additional temporary Dev and QA consultants. **The ... is an important technology for this product. **Work Location:** REMOTE - United States , required to work mostly...new features + Fix defects that are reported by QA or by users + Create unit tests to… more
- Pearson (Raleigh, NC)
- …1 year, you'll direct the work of the 3-person USA-based team of developers, QA consultants in India, and additional temporary Dev and QA consultants. Roughly ... is an important technology for this product. **Work Location:** REMOTE - United States , required to work mostly...+ Enforce high standards of software development to achieve quality + Coach other team members to help them… more
- UNC Health Care (Raleigh, NC)
- …or physician insurance related activities ((Authorization, Billing, Follow-Up, Call - Center , or Collections) **Knowledge/Skills/and Abilities Requirements:** ... health insurance plans, policies and procedures. 6. Meets/Exceeds Productivity and Quality standards. 7. Influences co-worker satisfaction by being self-motivated, a… more