- Wolters Kluwer (Dallas, TX)
- **Senior CX /UX Designer ( AI -First Innovation | Tax & Accounting) - Hybrid (CT/ET) R0053144** _Design AI -powered experiences that transform tax and accounting ... closely with cross-functional teams to deliver intuitive, compliant, and scalable AI - driven experiences. While you'll contribute to improving internal design… more
- The Hartford (Hartford, CT)
- …Intelligence Strategy + Define and execute a multi-year roadmap for AI - driven customer intelligence platforms, aligned with enterprise CX and data strategy. ... AI power customer experiences. As the Director of AI Data Intelligence for Customer ( CX ), you'll...as a strategic advisor to senior leadership, translating complex AI - driven insights into actionable business outcomes. +… more
- Warner Bros. Discovery (New York, NY)
- …to identify, leverage, and implement AI /ML & automation opportunities to enhance our CX operations and insights capabilities. You will act as a vital bridge ... & Insights** Your New Role As the Analyst for CX Data & Insights, specializing in AI /ML...and OKRs to measure the success and impact of AI - driven initiatives. + Promote adoption of data… more
- SAP (Newtown Square, PA)
- …a team that wants you to grow and succeed. **About SAP Customer Experience ( CX )** SAP Customer Experience ( CX ) helps brands build trusted relationships with ... contacts. + Developing an account-specific proposal to highlight the business benefits of SAP CX for this ERP customer. + Aligning with the regional AEs to execute… more
- SAP (New York, NY)
- …lines of business towards comprehensive Business Suite coverage and develop Business AI adoption for CX . **Execution Engine & Foster Ecosystem Development:** ... benefits, and a team that wants you to grow and succeed. **Job Title:** CX Ecosystem Development Manager for Top Partner Engagement **What You'll Build:** As an… more
- SAP (Atlanta, GA)
- …strategic growth within **Consumer Industries** through SAP's **Customer Experience ( CX )** portfolio. This includes a comprehensive set of industry-specific ... . You will serve as a thought leader, guiding SAP's go-to-market strategy for CX in Consumer Industries, shaping demand, and enabling SAP to meet its ambitious… more
- Coinbase (Salt Lake City, UT)
- …on industry trends, best practices and emerging technologies to drive innovation in CX Operations and Product * Develop and deliver proposals and presentations ... and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the most trusted and… more
- Wolters Kluwer (Dallas, TX)
- **Senior UX/ CX Research Consultant - Hybrid USA R0050257** **| DXG | EXO | Wolters Kluwer DXG US, Inc.** **The Company** Wolters Kluwer is a global leader in ... technology capabilities for local product innovation. **The Position** The Senior CX /UX Research Consultant is responsible for enhancing our customer-facing products… more
- Palo Alto Networks (Santa Clara, CA)
- … business partners on IT application product priorities. You will partner with stakeholders, operations , and the AI COE to define and drive strategic direction, ... seeking a visionary and hands-on Sr Director, GTM and CX to lead the strategic direction and architectural design...in reimagining our Ecosystem processes through a data and AI -first lens. **Your Impact** In this role, you will… more
- eightfold.ai (Chicago, IL)
- …performance, and evolve initiatives over time. You'll also explore and implement AI - driven solutions that improve internal efficiency and enhance the overall ... Success (CS) , part of the broader Customer Experience ( CX ) organization. We enable the CS organization to deliver...align tools, data, and workflows that scale Customer Success operations and customer engagement. + Experiment with AI… more
- Quality Technology Services, LLC (New Albany, OH)
- The **Development Project Manager (MEP/ Cx Data Center Construction)** is primarily responsible for leading and managing the design, preconstruction and construction ... Contractors, Designers, Engineers, Commissioning Agents, Vendors, and Data Center Operations staff and should have both written and oral...us as a global leader in digital infrastructure. As AI and cloud technologies fuel the demand for increased… more
- Ford Motor Company (Dearborn, MI)
- …stakeholders + Experience in working with Agile and Lean methodologies + Experience with Test- Driven Development + Exposure to AI /LLM You may not check every ... this position Work as part of an implementation team from concept to operations , providing deep technical subject matter expertise for successful deployment of Data… more
- Palo Alto Networks (Santa Clara, CA)
- …Analyst, you will be the strategic force transforming our Customer Support operations through AI , focusing on maximizing efficiency and delivering proactive ... Define, champion, and execute a forward-looking roadmap for IT Customer Experience ( CX ) products, prioritizing AI to create predictive, proactive, and… more
- Baylor Scott & White Health (Dallas, TX)
- …Develop and maintain an adaptive 1-3-year ggggtechnology roadmap, explicitly incorporating: + AI - driven CX capabilities (eg, intelligent routing, virtual ... AI solutions meet ethical, regulatory, and organizational standards. ** Operations , Automation & AI - Driven Insights**...improvement through data- driven insights across UC and CX platforms. + Ensure AI and automation… more
- SAP (New York, NY)
- …. Lead message validation and refinement through advanced market research and AI - driven testing tools. . Track and report CX brand accolades and momentum ... the broader SAP Business Suite, ensuring seamless integration of messaging and AI - driven storytelling that highlights joint value propositions aligned to broader… more
- Coinbase (Charlotte, NC)
- …support these future needs. Focus on creating data marts optimized for LLMs and AI - driven analytics. * *Unlock the value of our data:* Partner with stakeholders ... the future of analytics as we integrate LLMs and AI - driven insights. Success in this role requires...you to interpret data effectively, validate assumptions, and support data- driven decision-making. * *Experience in CX and… more
- Wells Fargo (San Francisco, CA)
- …and Lending (CBL) as part of the Brand and Enterprise Customer Experience ( CX ) team. The Lead Business Customer Experience Consultant will be responsible for leading ... cross functional teams to strategize survey design/reviews, digital CX program design best practices, creating role-based dashboards that drive action, building… more
- Coinbase (Cheyenne, WY)
- …and driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success ... collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Programs team drives strategy, planning, and execution for the Global… more
- Gilead Sciences, Inc. (Foster City, CA)
- …Future of Digital Health at Gilead. Join us in building a new strategic pillar- CX , Digital Health & AI Solutions-that will redefine patient and customer ... personalized care. + Evaluate and integrate innovative tools (eg, remote monitoring, AI - driven decision support) to improve outcomes and streamline access.… more
- Genentech (Los Angeles, CA)
- …* Expertise in workflow optimization and automation tools (eg Jira), including AI - driven solutions for task management, process enhancement, and seamless ... evolves, we are bold in our approach - leveraging cutting edge AI , advanced digital engagement, end-to-end content management, and omnichannel technologies and … more