- Eaton Corporation (Syracuse, NY)
- Eaton's ES GEIS CHD division is currently seeking a Customer Experience Manager - Contact Center Tier 1. This hybrid position is based at either our ... as market and business considerations. **What you'll do:** The Customer Service Manager - Tier 1 is...technology solutions to enhance operational efficiency. + Partner with Customer Experience Leadership and related clusters (Sales,… more
- Hilton (Atlanta, GA)
- …level and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \( Contact Center Projects\)_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...business process experience + Three \(3\) years' experience working in a high\-volume contact center… more
- NTT DATA North America (Atlanta, GA)
- **Product Manager / Customer Experience Manager...any and all users. If you would like to contact us regarding the accessibility of our website or ... C2C** Company Overview: Req ID: 330420 **Job Description:** **Product Manager / Customer Experience Manager **...need assistance completing the application process, please contact us at https://us.nttdata.com/en/ contact -us . This … more
- HCA Healthcare (Nashville, TN)
- …**Introduction** Do you want to join an organization that invests in you as a Manager IT Contact Center? At Parallon, you come first. HCA Healthcare has ... make a difference. We are looking for a dedicated Manager IT Service Desk Contact Center like...will possess and utilize significant breadth and depth of experience in troubleshooting, maintenance, and administration of application systems.… more
- Stanford Health Care (Newark, CA)
- …strategies and initiatives to optimize call routing, reduce wait times, and improve overall customer experience quality. + Stays up to date with industry trends, ... Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary...productivity. + Maintains accurate records and documentation related to contact center activities, including call logs, customer … more
- Entergy (Little Rock, AR)
- …**Legal Entity:** Entergy Services, LLC **Job Summary/Purpose** We are seeking a _Manager, Customer Experience Analytics_ to lead Data Engineering for our ... critical role is the product owner and single point of accountability for our Customer Experience Data Warehouse (CXDW). You will lead the team that integrates,… more
- Mass Markets (Wichita, KS)
- …footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The Senior Manager , Customer Experience is a hands-on leader responsible for setting the vision, strategy, and ... operating rhythm for Kalkomey's Customer Experience organization. This role is ideal... contact center, aligned with organizational goals and customer experience objective. Team Leadership + Lead,… more
- J&J Family of Companies (Horsham, PA)
- …part of the Johnson & Johnson family of companies, is recruiting for a Manager , Immunology Patient Experience Customer Solutions Field Reimbursement Business ... therapies, to help overcome challenges to fulfillment, on-boarding, and adherence. The Manager , Immunology Patient Experience Customer Solutions Field… more
- Kelly Services (Eagan, MN)
- ** Customer Experience Manager ** **Eagan,...+ Serve as a calm, clear, responsive point of contact for both internal and external customers + Resolve ... 8am-5pm** Annual bonus potential & comprehensive benefits** Kelly is seeking a Customer Experience Manager to work with our client, a MN-based apparel… more
- Coinbase (Des Moines, IA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture,...* Background in global-scale customer support or contact center technology. *Nice to haves:* * Experience… more
- Michaels (Conroe, TX)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - HSTN-CONROE, TX (1324) Deliver a customer centric shopping experience by managing...receive all other benefits and privileges of employment, please contact Customer Care at ### (1800-MICHAEL)._ EEOC… more
- Rubrik (Palo Alto, CA)
- …and available, no matter the challenges that come your way. **About the role:** The Customer Experience Manager is a key role within the Customer ... diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world...Enterprise Accounts at Rubrik. He/She works as the driver, customer advocate, and primary point of contact … more
- Walmart (Bentonville, AR)
- …communications, or related area. 1 year's supervisory experience . 3 years' experience in customer service/ contact center or related area. **Preferred ... ** We are seeking a highly motivated **Risk Operations Manager ** to lead our dynamic team in maintaining daily...and best practices, to drive operational excellence and improve customer experience . **Qualifications & Skills** + Proven… more
- Commonwealth of Pennsylvania (PA)
- Customer Experience Manager (Program Analyst 3) Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/5181678) Apply Customer ... 400 Market Street City Harrisburg, Pennsylvania Zip Code 17101 Contact Name Julie Wolfrays Contact Email ###@pa.gov...This role is pivotal in driving the adoption of customer service standards and best practices throughout the Department… more
- Michaels (LA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - LA-LA VERNE, CA Deliver a customer centric shopping experience by managing...receive all other benefits and privileges of employment, please contact Customer Care at ### (1800-MICHAEL)._ EEOC… more
- Qualtrics (Seattle, WA)
- …over 5,000 people across the globe who think that's work worth doing. **Product Marketing Manager , Customer Experience ** **Why We Have This Role** AI is ... massively changing the landscape of Customer Experience , and Qualtrics is evolving to...We are seeking an experienced and strategic Product Marketing Manager to drive an evolution in our go-to-market strategy,… more
- DoorDash (New York, NY)
- …operational forecasting for these critical revenue-driving initiatives. You will report into the Manager - Customer Experience Readiness on our Readiness ... the Team As one of DoorDash's core operations teams, Customer Experience and Integrity, ensures that when...and operates DoorDash's large and growing global network of contact centers, with the ultimate goal of delivering an… more
- Liberty Utilities (South Lake Tahoe, CA)
- …optimization, and operational analytics. The position drives the balance between customer experience , reliability, and cost to serve-ensuring that customers ... Manager , Vendor & Workforce Management (Utility Contact...to ensure workforce readiness and skill alignment with evolving customer needs. **Education and Experience ** + Bachelor's… more
- The Walt Disney Company (Santa Monica, CA)
- …contribute to our magical experience ?** We are looking for a proactive and data-driven Customer Experience Manager to lead and elevate the experience ... service. You will act as the main point of contact (POC) for both internal teams and external partners,...+ Provide insights to local commercial teams to keep customer experience central to business decisions. +… more