- The ODP Corporation (Toledo, OH)
- **Overview** The T1 Customer Support Representative is responsible for resolving problems and providing proactive recommendations for products, services, and ... recommend the right products, services, and solutions to resolve Tier 1 customer or sales representative...of experience in related field + Type of Experience: Customer Service, Sales Support + Technical Competencies… more
- Insight Global (Oak Brook, IL)
- …and Requirements We are seeking a dedicated and customer -focused Tier 1 Customer Support Representative to join our client's team in the education ... * 2+ years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity with basic troubleshooting techniques (eg, password resets,… more
- GCyber (St. Louis, MO)
- GCyber is hiring a Tier 1 Customer Service Representative , to support our newly awarded United States Coats Guard (USCG) Maverick contract. As the ... Tier 1 Customer Service Representative ,...Tier 1 Customer Service Representative , you will: + Triage...development of every employee. Our benefits are designed to support your personal and professional goals, from health and… more
- Eaton Corporation (Syracuse, NY)
- Eaton's ES GEIS CHD division is currently seeking a Customer Service Representative - Tier 1. This role is onsite at our GEIS Headquarters in Syracuse, NY. ... qualifications, as well as market and business considerations. **What you'll do:** The Customer Service Representative will handle between 60 to 70 phone calls… more
- Robert Half Accountemps (Rochester, NY)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... Description We are looking for a dedicated Recovery Representative to join our Accounts Receivable team in...to make informed revenue-related decisions. * Research and analyze customer accounts to support decision-making and problem… more
- TekSynap (Bethesda, MD)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Tier 2/3** **Mission IT** ** Support Analyst** will resolve mission-impacting IT incidents and ... additional experience may be substituted + 2+ years of Tier 2/3 support in a DoD/IC environment....access issues, and security hygiene. + Strong communication and customer service skills. **PREFERRED QUALIFICATIONS** + ITIL v4 or… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine… more
- Proven IT (Naperville, IL)
- …related to technical troubleshooting and maintenance. This is the intermediate level of technical customer support . The Tier II Engineer has a broad ... Responsibilities + Tier II receives escalations from Tier I to deliver support for Proven...Proven IT Helpdesk customers + Analyzes and investigates the customer needs through remote diagnostics and qualifying questions over… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …High School or GED credentials of completion. + 0-2 years Personal Computer experience including customer support or Help Desk; 0-2 years of customer service ... The Service Desk ( Tier 1) Support Contractor will serve...and inquiries. This role requires strong technical troubleshooting skills, customer service excellence, and the ability to manage incidents… more
- Proven IT (Tinley Park, IL)
- …to technical troubleshooting and maintenance. This is an expert level of customer support for Managed IT Services. The Tier III Engineer has an expert ... customer has on site. Responsibilities will range from support , installation, and troubleshooting of backup software, cloud technology, server infrastructure,… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …Type:** Part Time **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk ... efficient manner. . Serve as the escalation point for unresolved issues from Tier 2 support or other teams. . Document all customer interactions and issue… more
- CACI International (Sterling, VA)
- …as well as work with software development and systems administrators by: + Provide second- tier support to end-users for PC, server, and mainframe applications or ... CACI is currently looking for a motivated, career and customer -oriented Tier 2 Technician (Journeyman) with Agile...separated team is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier… more
- ASM Research, An Accenture Federal Services Company (Palo Alto, CA)
- …taken, or installation activities and ensures timely resolution of issues. + Provides support to end users on a variety of moderately complex issues. Responds to ... telephone calls, email and personnel requests for technical support . + Applies diagnostic techniques to identify problems, investigate causes and recommend solutions… more
- Proven IT (Franklin, TN)
- …mentoring Tier I team members to quickly and effectively resolve support issues. + Customer -Centric Problem Solving:Proactively engage with clients through ... Tier II Engineer- Healthcare Franklin, TN (http://maps.google.com/maps?q=Franklin+TN+USA) Apply...opportunity to make a significant impact on healthcare technology support . Requirements Primary Responsibilities: + Advanced Technical Support… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer -focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... support faster issue resolution. + Collaborate with higher- tier support teams and other IT units...of three (3) years of experience in an IT support or customer service role, with a… more
- Insight Global (Sunrise, FL)
- Job Description A healthcare client in the South Florida area is looking for a Tier 1 Service Desk Representative . This person will be responsible for front-line ... * Ability to work in a fast-paced environment -Excellent communication and good customer service personality * Experience with a ticketing system * Knowledge of… more
- TekSynap (Arlington, VA)
- …to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier -II Work Center support to receive and log trouble calls, track, ... management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9....QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment +… more
- Proven IT (Tinley Park, IL)
- … related to technical troubleshooting and maintenance. This is the first level of technical customer support . The Tier I Engineer has a broad understanding ... Tier 1 Engineer Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) *...IT client. Responsibilities + Delivers the first line of support for Proven IT Helpdesk customers + Analyzes and… more
- Hinds Community College (Vicksburg, MS)
- **Position Title:** Enrollment Specialist - Tier 1 **Job Description:** The Enrollment Specialist will facilitate and execute the student enrollment process with ... high levels of accuracy and customer service. The Enrollment Specialist is a part of...college-wide comprehensive enrollment center and provides holistic service and support to assist students with all enrollment needs for… more
- Sarasota County Government (Sarasota, FL)
- …state, and local regulations, statutes, and County ordinances. + Offer backup support for Land Development Inspectors in their inspection activities. + Provide ... support in the review of site development permit plans...this role, you must have the following: Compliance/Maintenance Specialist- Tier II + High School Diploma or its equivalent… more