- Robert Half Technology (Des Moines, IA)
- Description Position: IT Help Desk Manager Location: Grand Island, NE - ONSITE (If relocating, 1 month free housing covered in transition.) Salary: ... and a fun work environment. Our client seeks an experienced Help Desk Manager to lead the IT support team and ensure high-quality service delivery.… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures the ... IT support services, manages a team of service desk analysts, and acts as the escalation point for...a supervisory or managerial role. + Strong knowledge of help desk software, ITSM frameworks (eg, ITIL),… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. ... and will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night Shift -...include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms ... Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk Technician** provides timely and...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift -...include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms ... Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk Technician** provides timely and...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- TEKsystems (Phoenix, AZ)
- IT Service Desk / Help Desk Job Description + Mid Level: Skills equiv. to 3-5 years in comparable IT Support position. + Responsible for IT ... operating procedures and customer service guidelines relating to remote IT support * Provide support for PCs, laptops, printers,...Mac OS Bachelor's or Associates degree in Information Skills Help desk , Windows 10, Active directory, remedy,… more
- Robert Half Technology (Voorhees, NJ)
- Description We are offering an exciting opportunity for a Help Desk Manager in South, New Jersey. As a Help Desk Manager , you will be responsible ... for overseeing our service desk team and ensuring our IT support processes are efficient and effective. You will collaborate with different departments to… more
- CompuCom (Tuskegee, AL)
- …providing career guidance and reemployment assistance. Our client is currently seeking a qualified ** Help Desk Manager ** to join their team **onsite** in ... Tuskegee, AL and provide end-user support. The Manager is responsible for overseeing daily operations of... is responsible for overseeing daily operations of the help desk team, ensuring timely and effective… more
- Centre Technologies (Tulsa, OK)
- …we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to ... clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre...Present progress reports to immediate supervisor and or Project Manager (if so assigned) + Help turn… more
- Robert Half Technology (Broken Arrow, OK)
- Description Are you an IT detail oriented ready to step into a...leadership role? Our company is seeking a dedicated, hands-on Help Desk Manager to lead ... a small, skilled team of 1-2 help desk analysts in the Tulsa area....an escalation point for complex issues and collaborate with IT leadership on process improvements + Foster a supportive,… more
- Amazon (Austin, TX)
- Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day ... cross-functionally with IT and business stakeholders to align the Service Desk 's priorities and initiatives with the organization's strategic goals. - Foster a… more
- General Dynamics Information Technology (Washington, DC)
- …Service Desk certification within 2 weeks of starting) + Ability to achieve Help Desk Institute Support Center Manager (HDI-SCM) within 4 weeks of ... Specialist (CIS) - ITSM Certification. (CSA and CAD also a plus.) + ITIL 4 Practice Manager + Help Desk Institute Support Center Manager (HDI-SCM) +… more
- Robert Half Technology (Lakewood, NJ)
- Description We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our ... 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also...support and training. * Maintain detailed service tickets and IT documentation using ITSM tools. * Assist with … more
- Robert Half Technology (Dayton, OH)
- Description We are looking for a Help Desk and Infrastructure Manager to lead our IT support team and oversee day-to-day infrastructure operations within ... ensuring seamless support for end-users and efficient management of IT systems. As a long-term contract role based in...team while contributing to the growth and maturity of IT processes. Responsibilities: * Lead a team of four… more
- RxBenefits (Birmingham, AL)
- The Manager , Service Desk and Endpoint Management is responsible for leading the technical support operations and endpoint device strategy across the ... teams, oversees endpoint security and configuration, and drives continuous improvement in IT support processes. The manager will collaborate across departments… more
- Loretto Management Corporation (Syracuse, NY)
- …to a positive end-user experience. Reporting directly to the Client Support Manager , the Client Support Analyst works closely with the Desktop Administrator and ... other IT staff to resolve...Convenient locations with free parking + Employee Coaches - to help you achieve life goals + Diaper Assistance Program +… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret...Required Qualifications: * Experience: Minimum of 5 years in IT support or help desk ... Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident Manager oversees the processing and...Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to prioritize… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal ... candidate will provide leadership for the IT Service Desk team and ensure efficient,..., providing support for computer systems, networks, applications, infrastructure, help - desk services, databases, and other technologies. +… more
- University of Utah Health (Salt Lake City, UT)
- …arise appropriately. + Works under immediate supervision. + Other duties as assigned by the help desk manager . **Knowledge / Skills / Abilities** + Ability ... LAN/WAN, operating systems, database or application development languages to help design, deploy and maintain IT systems....languages to help design, deploy and maintain IT systems. This position works under the guidance of… more
- DR Horton, Inc. (Arlington, TX)
- …the following. Other duties may be assigned. * Oversee workflow and production of the Help Desk Team * Act as the technical subject matter expert for the ... Lead_*. The right candidate will be responsible for all IT support activities related to end user hardware, software... Help Desk Team * Ensure team members… more