- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving ... ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_ more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …the following job description:** We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support Team. This ... service delivery, managing day-to-day operations of the IT Service Desk . This role...team + Lead , mentor, and develop the service desk team to deliver high-quality support… more
- TekSynap (Springfield, VA)
- …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist/ Service Desk Lead to join our team ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- TekSynap (Glynco, GA)
- …and dynamic environment.TekSynap isseekinga highly skilled IT Service Manager to lead our Service Desk operations, ensuring top-tier service ... with standards andTekSynap'soperational frameworks. **Responsibilities:** + Oversee the operations of the IT Service Desk , ensuring effective management of… more
- CUNY (Bronx, NY)
- …computing labs, an academic open center, a training lab, a faculty lab, the public-facing tier one IT Service Desk as well as a satellite Service Desk ... IT Support Assistant Hourly ( Service Desk Support Assistant) **GENERAL DUTIES**...are responsive to the needs of the College. **We lead ** by implementing contemporary technologies that enhance the quality… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- …ensure customer satisfaction, continuous improvement, and alignment with program objectives. The Service Desk Lead provides supervisory and operational ... Responsible leading weekend service desk operations, overseeing IT...delivery, and serves as the primary escalation point for service desk issues. The Lead … more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- Auburn University (Auburn, AL)
- …**Division Name** Director Intercollegiate Athletics **Position Title** Student Worker - Athletics IT Service Desk **Working Title (if different from ... Position Title)** **Job Summary** **The Athletics IT Service Desk ** is seeking...students are welcomed, valued, respected, and engaged. Ready to lead and shape the future of higher education? Apply… more
- Robert Half Technology (Des Moines, IA)
- …Our client seeks an experienced Help Desk Manager to lead the IT support team and ensure high-quality service delivery. The ideal candidate will have ... a commitment to exceptional customer service . Responsibilities * Lead Team: Guide and support the help desk team. * Customer Support: Address IT issues… more
- TISTA Science and Technology (MD)
- Overview TISTA is seeking a full-time Service Desk Team Lead to provide oversight and leadership to the NIA Service Desk across all tiers, providing ... Holidays, Military Leave, and much more! Responsibilities + Oversee service desk issues across all tiers and...and interpersonal skills. + Experience with ServiceNow or similar IT service management platforms. + Active Directory… more
- CACI International (Sterling, VA)
- Service Desk Lead Job...assurance, and release management + Familiarity with the general IT practices and terminology + Excellent written and verbal ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our Customs and… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving ... Top Secret Clearance + Non-remote (relocation incentive available) Our Service Desk Site Lead will...Ten (10+) years of relevant experience working in an IT or Service Desk environment.… more
- Wipfli LLP (Milwaukee, WI)
- …find a professional home, Wipfli offers a career-defining opportunity. Responsibilities Role Summary The Service Desk Lead (Engineer II) is a pivotal member ... of our IT Service Desk team, responsible...of our IT Service Desk team, responsible for managing day-to-day...quality, and supports team training and documentation efforts. The Service Desk Lead acts as… more
- Auburn University (Auburn, AL)
- …Technology **Division Name** College of Veterinary Medicine **Position Title** Student Worker- IT Help Desk **Working Title (if different from Position Title)** ... **Job Summary** General IT support including, but not limited to troubleshooting, imaging,...up workstations, inventory, and decommissioning workstations. + Answer Help desk calls and create service tickets using… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will...Ten (10+) years of relevant experience working in an IT or Service Desk environment.… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Lead Technician Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... * * * **The Opportunity:** CACI is seeking outstanding IT candidates in support of the Enterprise Information Technology... service delivery model. We're seeking motivated **Enterprise Service Desk (ESD) Lead Technicians**… more
- Amazon (Austin, TX)
- …an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day operations, including ... organization. If you have the qualifications and passion to lead our Service Desk to... IT and business stakeholders to align the Service Desk 's priorities and initiatives with the… more
- DR Horton, Inc. (Arlington, TX)
- …#WeBuildPeopleToo/* **Job:** **Information Technology* **Organization:** **Corporate* **Title:** *Help Desk Team Lead * **Location:** *TX-Arlington* **Requisition ... more information. *D.R. Horton, Inc.*is currently looking for an*_Help Desk Team Lead_*. The right candidate will be responsible...Lead_*. The right candidate will be responsible for all IT support activities related to end user hardware, software… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... proper use of hardware and software **Qualifications** + Bachelor's with 8+ years of IT Service Desk support experience (or commensurate experience) +… more
- Robert Half Technology (Nashville, TN)
- Description Our client is seeking a Service Desk Manager to lead daily service desk operations, delivering efficient technology support for a global ... user satisfaction. + Collaborate with Technology leadership to align service desk operations with broader IT...+ Lead and mentor a team of service desk analysts and support specialists, fostering… more