- CyrusOne (Chandler, AZ)
- …and networks, along with strong communication skills, is essential. You will monitor infrastructure, network systems, alarms, and customer hardware while ... The Global Service Desk (GSD) supports customers by ensuring system availability,...customer experience. This role requires frequent collaboration with Operations, Network , Technical Support, Service Provisioning, and Sales teams. A… more
- Stony Brook University (Stony Brook, NY)
- … Technician** **may include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received ... to the next level of support as necessary. + Monitor and ensure a high level of availability for...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- Stony Brook University (Stony Brook, NY)
- …Desk Technician may include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received ... to the next level of support as necessary. + Monitor and ensure a high level of availability for...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- Mission Support and Test Services (Santa Barbara, CA)
- …projects and participants in the specification of business requirements. + Respond to Help Desk requests to support troubleshooting of workstation and server ... National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and...Laboratory as an Infrastructure Analyst II. **Key Responsibilities** + Monitor the performance of network systems and… more
- SMBC (Jersey City, NJ)
- …+ Deliver ad-hoc and scheduled training sessions to enhance user understanding of Coupa. + Monitor help desk trends and user activity to identify areas for ... diverse client base to local markets and the organization's extensive global network . The Group's operating companies in the Americas include Sumitomo Mitsui Banking… more
- General Dynamics Information Technology (Langley AFB, VA)
- …Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support,Monitoring Tools, Network Operations **Certifications:** ... providing Tie-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise....the problem or escalate to the appropriate level + Monitor and administer network tools for troubleshooting… more
- General Dynamics Information Technology (Beale AFB, CA)
- …Specifically, you will be providing Tier-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. **Task: Network ... to resolve the problem or escalate to the appropriate level + Monitor and administer network tools for troubleshooting and metrics for trends analysis + Log all… more
- L3Harris (Colorado Springs, CO)
- …They will have a strong background in Information Assurance on Government networks; will monitor security of the network using ACAS and other tools to produce ... for terrestrial network connectivity support during high-level DoD missions + Monitor the system to ensure efficient utilization and allocation of network … more
- Select Medical (Mechanicsburg, PA)
- …referral bonuses -Thorough orientation program -Team-oriented environment -Hands-on training to help desk The Support Specialist is responsible for delivering ... in the resolution of problems reported to the IS Help Desk . This position is primarily responsible...not limited to, computer or peripheral hardware and software, network connectivity issues, as well as any systems in… more
- DR Horton, Inc. (Arlington, TX)
- …the following. Other duties may be assigned. * Oversee workflow and production of the Help Desk Team * Act as the technical subject matter expert for the ... Help Desk Team * Ensure team members...Provide technical training and mentorship to team members * Monitor calls and provide constructive feedback/coaching * Assist manager… more
- Robert Half Technology (Nashville, TN)
- …that improve the overall effectiveness of the Help Desk Team * Monitor Help Desk Team workloads and backlogs to facilitate higher service level ... Description Robert Half Technology is searching for a skilled Help Desk Support Specialist for a client headquartered in Nashville, Tennessee. This role is a… more
- Chenega Corporation (Warner Robins, GA)
- **Req ID:** 38808 **Summary** **Mid-Level Help Desk Technician** **Warner Robins, GA** Are you ready to enhance your skills and build your career in a rapidly ... federal marketplace and the data visualization environment. The **Mid-Level Help Desk Technician** will provide expert advice...e-mail in a courteous manner. + Document, track, and monitor problems to ensure a timely resolution. + Assign… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM+USA) Job Type Full-time Description Location:Guantanamo Bay Cuba ... Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC...multiple classified and unclassified environments. + Maintain a customer-facing self- help knowledge repository for problem resolution. Monitor … more
- Chase Plastics (Clarkston, MI)
- Help Desk / Application Specialist About the OrganizationAt Chase Plastics, we're real people providing real solutions. It's something we've been doing since ... of all software licenses and perform necessary application upgrades. + Log and manage Help Desk Ticket System and escalate matters when required. Coordinate with… more
- Access Dubuque (Dubuque, IA)
- IT Help Desk **Sedona Staffing Services** 0...issues + Support Windows systems, tablets, and PCs + Monitor and maintain printers + Set up and manage ... Desk Intake Eligibility Specialist Express Employment Professionals Cashier/Kitchen Help - Epworth Sedona Staffing Services **Share this Job** Sedona Staffing… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** **Call Center/ Help Desk Technician III (BWAK)** We are currently searching for a qualified **On-Site** **Call Center/ Help Desk Technician ... of technical issues and answering questions regarding software, hardware, and/or network issues. + Accurately diagnose and resolve technical issues. + Effectively… more
- City of New York (New York, NY)
- …New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop support ... of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the...the 2 Lafayette St. and 123 William St. locations. Monitor , Update, and complete Service Now Service Desk… more
- Daisy Brand (Casa Grande, AZ)
- …+ Configure and deploy workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues and act as onsite ... sales force, and other manufacturing plants. What You'll Be Responsible For + Proactively monitor network infrastructure and respond rapidly to issues + Serve as… more
- City of New York (New York, NY)
- …and justice for all. KCDA has an exciting opportunity to work as a Help Desk Technician to complement our existing Information Technology team. The Information ... Accept support calls and accurately log them in the Help Desk application. - Troubleshoot and resolve...system, and software related problems. - Install, configure, test, monitor , maintain and troubleshoot end-user issues related to hardware… more
- CAE USA INC (Orlando, FL)
- …environment. The candidate will assist their fellow employees by overseeing a service desk ticketing system to appropriately resolve software problems and to help ... and properly assign end user issues using a service desk ticketing system. + Troubleshoot problems with computer software...8570 Baseline Certification such as A+ CE, CCNA-Security, CND, Network + CE or SSCP or higher or the ability… more
