- Microsoft Corporation (Redmond, WA)
- **Overview** We are seeking a dynamic and experienced ** Senior Customer Experience Program Manager** to join the Copilot Agents+Platform Ecosystem (CAPE) ... of delivering successful outcomes. \#BICJOBS \#Copilot \#Agents \#Copilot Agents \#BIC \#CAPE Customer Experience Program Mgmt IC4 - The typical base pay… more
- Microsoft Corporation (Redmond, WA)
- …using industry-accepted methods. \#azdat \#azuredata #FabricCommunity #AzureDataCommunity #SQLServer #PowerBI Customer Experience Program Mgmt IC4 - ... The Influencers, Community & Events team is hiring a Senior Program Manager to manage our user...management, data analysis, or product development + OR equivalent experience . **Other Requirements** Ability to meet Microsoft, customer… more
- Coinbase (Cheyenne, WY)
- …(GCS) organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, ... CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through...measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience ,… more
- Amazon (Arlington, VA)
- …multi-million dollar businesses and reporting to senior leadership - Experience in technical program management working directly with software engineering ... more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our...is searching for a passionate, driven, and talented technical program manager to plan customer capacity within… more
- NVIDIA (Santa Clara, CA)
- …a high-tech electronics industry with a focus on program /project management + Experience and therefore deep customer savvy born of running significant and ... some once-in-a-lifetime opportunities! As a key member of the Customer Program Management Team, we are looking...Program Management Team, we are looking for a senior Program Management professional in US, who… more
- NVIDIA (Santa Clara, CA)
- We are seeking a Senior Customer Program Manager to support the planning and execution of technical and operational programs for key partners and maintain ... customer relationships. As a key member of the Customer Program Management Team, this role will...computer science, Engineering, or a related field, or equivalent experience . + 12+ years of program /project management… more
- Amazon (Bellevue, WA)
- …Amazon Delivery's Customer Experiences team (ADX CX) is seeking a Senior Design Program Manager to architect the operational backbone that enables ... and oversee releases About the team The Amazon Delivery's Customer Experience team (ADX CX) team is...of human-centered design process - 5+ years of design program management experience Preferred Qualifications - Knowledge… more
- NVIDIA (Santa Clara, CA)
- …Data Center Quality and Sustaining activities to develop, implement, and supervise customer experience and quality management initiatives in coordination with ... well as OEM/ODM Executive levels, taking care of high-profile customer critical issues which will require validated experience...excellence. + Over 8+ years of demonstrated expertise in Customer Program Management at the highest executive… more
- M&T Bank (Williamsville, NY)
- **About the Role:** Are you passionate about driving excellence in customer experience and ensuring compliance at every level? As the Senior Quality ... + ** Experience with Escalated Complaints:** Background in handling complex customer issues from branches or call centers. + **Compliance & Risk Expertise:**… more
- NVIDIA (Santa Clara, CA)
- …timely delivery of customer -specific features and production deployment. + Communicate program status, risks, and insights to senior management. What we need ... to see: + 8+ years of experience in program /project management with direct customer engagement. + Strong leadership in global, matrixed environments. +… more
- Northramp LLC (Reston, VA)
- IT Performance Metrics & Customer Experience Senior Leader + Reston, VA + Type: Full-time + Min. Experience : Manager Opportunity Northramp is looking for ... an IT Performance Metrics & Customer Experience Senior Leader to...KPIs, and accountability structures. + Conduct analysis of system, program , and customer data to identify trends,… more
- NVIDIA (Santa Clara, CA)
- …timely delivery of customer -specific features and production deployment. + Communicate program status, risks, and insights to senior leadership. What we need ... a profound impact on society. As part of the Customer Program Management Team, you will lead...to see: + Demonstrated experience in program /project management involving direct interaction… more
- Maersk (The Woodlands, TX)
- Senior Customer Experience Partner **Opportunity**...in SCM or a related industry. + Client or program management experience is a plus. Join us ... ** Senior Customer Experience Partner** Woodlands, TX **Are You Ready to Navigate...internal teams. + You will proactively identify and solve program exceptions, collaborating with the Global Service Centre team.… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The Senior Manager, Customer Experience is a hands-on leader responsible for setting the vision, strategy, and ... operating rhythm for Kalkomey's Customer Experience organization. This role is ideal...service strategies. Training & Development Program Execution Experience in developing and delivering customer service… more
- Renaissance (Buffalo, NY)
- …state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as ... **For this role as a Customer Success Senior , you should have:** + Expert-level ** program ...Points:** + 7+ years of experience in program management, assessment operations, customer success, or… more
- DoorDash (New York, NY)
- …and behavioral science. You will report into the Senior Design Manager for our Customer Experience and Integrity team in our Design org. This role is hybrid, ... product strategy and we deeply believe that the best customer experience is the key to our...We're excited about you because + You are a senior -level IC with 5+ years of work experience… more
- Qualtrics (Washington, DC)
- …accounts. + Build and manage relationships with senior executives at our customer organizations to drive program governance, build customer advocacy, and ... platform. Together, you will drive initiatives to improve the customer experience . + Communicate team impact and...office events, team outings, and happy hours + Qualtrics Experience Program - $1,800 for an … more
- Hilton (Atlanta, GA)
- … Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to provide ... have a broad impact on the Hilton Reservations and Customer Care \(HRCC\) organization\. The Senior Manager...Experience leading strategic initiatives with corporate teams and senior leadership + Travel less than 10% **It would… more
- Coinbase (Des Moines, IA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture,...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- Safran (Santa Maria, CA)
- …to a Business Unit, Division leader or Director of Programs. The Senior Program Manager serves as the Customer (s) primary Point of Contact POC). **Candidate ... Senior Program Manager M/F **Job details**...**Job description** * Responsibility, Authority and full Accountability, including program P&L, for the successful execution and Customer… more