- Alameda Health System (Oakland, CA)
- …in addition to providing triage and troubleshooting assistance to the application customers and Service Desk staff. DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE : The ... all problem reports and documents resolution in accordance with application and Service Desk triage policies, procedures, and Change Control processes. 8.… more
- State of Massachusetts (Chelsea, MA)
- … and foster positive community outcomes. *About the Role:* EOTSS is seeking to hire a * Service Desk Analyst * to join the End User Support Team. The ... Service Desk Analyst is the first point of contact for the Commonwealth supported end users and IT partners who are seeking technical assistance within the… more
- Dayton Children's Hospital (Dayton, OH)
- …- Main CampusDepartment:MIS - Service Desk TeamSchedule:Part timeHours:20Job Details:The Service Desk Analyst provides world class front line support ... receives customer reported issues primarily by answering the service desk phone hotline but may receive...issues; escalating to more senior resources as required. The analyst is responsible for providing excellent customer service… more
- System One (Spring Grove, PA)
- Job Title: Service Desk Analyst Location: Spring Grove, PA Type: Contract Contractor Work Model: Onsite Hours: Day Shift - Mon- Fri (on-call coverage ... required) GENERAL POSITION DESCRIPTION The Service Desk Analyst provides high-quality support to internal customers through the IT Service Desk . The… more
- Beth Israel Lahey Health (Charlestown, MA)
- …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services ... triaging, resolving, and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues and… more
- CAI (Jackson, MS)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... in bringing neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be responsible for receiving… more
- BAE Systems (Washington, DC)
- …innovative IT solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a critical role in ... for a new challenge, we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide initial remote contact support through the Enterprise… more
- Nuvance Health (Danbury, CT)
- …we invite you to discover what's possible for you and your career. *Purpose:* The IT Service Desk Analyst I's primary function is to provide first level ... IT incidents by resolving first time where possible with remote control. The IT Service Desk Analyst I is also required to escalate issues when appropriate,… more
- Insight Global (Brentwood, TN)
- Job Description The Service Desk Analyst I is responsible for providing fast and useful technical assistance on not only computer systems but also other ... and applications that are necessary for our clients to perform their job duties. Service Desk Analyst I will answer queries on basic technical issues and… more
- SHI (Somerset, NJ)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or New… more
- GKN Aerospace (Muncie, IN)
- …2023. There are no limits to where you can take your career. Job Summary The Service Desk Analyst is a customer facing role accountable for providing 1st ... line IT support to all levels of the business within agreed SLAs. The Service Desk Analyst is customer focused and accountable for ensuring all calls… more
- Precision Resource (Huntington Beach, CA)
- Senior IT Service Desk Analyst opportunity in Huntington Beach, CA Join a Team Where Your Impact Matters Dependable. Enthusiastic. Driven to succeed. If that ... Position Summary As part of a Global support team, the Senior IT Service Desk Analyst ensures all employees receive exceptional technical support. In this… more
- Flynn Restaurant Group (Independence, OH)
- …a week to collaborate and thrive, together!_ **Our Vision for this Role** The Video/ Service Desk Analyst supports internal customers by remotely retrieving ... and effective use of the knowledge base. + Work with Level I and II Service Desk to stay up to date on all hardware and software components and specifications… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk ... USD $59,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/2852/ service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-TX-El Paso_ **ID**… more
- Insight Global (Flint, MI)
- Job Description Insight Global is looking for a Service Desk Analyst for a client that will sit out of Flint, MI. This individual will be responsible for ... This will be a high call volume position and requires excellent customer service . Compensation: $17/hr to 19/hr Exact compensation may vary based on several factors,… more
- Insight Global (San Francisco, CA)
- Job Description The Service Desk Analyst provides front-line technical support to end-users, ensuring timely resolution of incidents and requests while ... delivering exceptional customer service . This role requires strong troubleshooting skills, effective communication, and the ability to work in a fast-paced… more
- Two95 International Inc. (Wyomissing, PA)
- Job Title: Service Desk Analyst Location: Wyomissing, PA Job Type: Full Time Duties and responsibilities + Respond to incoming call and e-mail queues ... accounts and access rights for clients when applicable. + Provide exceptional customer service to all clients. + Utilize the all existing knowledge bases to… more
- TEKsystems (Austin, TX)
- …Windows OS + Office 365 + Active Directory Job Description: Client is looking to hire a Service Desk Analyst . Team is currently growing in size due to higher ... call volume and incoming tickets. Responsibilities include, but are not limited to: + Phone, email, and chat support + Networking support (DNS, DHCP, TCP/IP, etc.) + Troubleshoot in a multi-user environment + Troubleshoot PC's, printers, etc. + Support Windows… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. The… more
- Intuit (Tucson, AZ)
- **Overview** **_*This is a 6 month seasonal role*_** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that ... of end-user help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Supervisor will also… more
