- Alameda Health System (Oakland, CA)
- …in addition to providing triage and troubleshooting assistance to the application customers and Service Desk staff. DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE : The ... and problem resolution for the product. 4. Provides end-user support and training either remotely from the system or...reports and documents resolution in accordance with application and Service Desk triage policies, procedures, and Change… more
- Cognizant (Phoenix, AZ)
- **Role: Service Desk Technician** **Location: Mesa, AZ** **Mandatory skills:** Atleast 2 years Work experience in supporting service desk (Preferable ... to adhere to Shift schedule **Desired Skills** . Work experience in supporting service desk . Good communication skills and customer management experience .… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service ... USD $59,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/2852/ service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-TX-El Paso_ **ID**… more
- State of Massachusetts (Chelsea, MA)
- …EOTSS is seeking to hire a * Service Desk Analyst * to join the End User Support Team. The Service Desk Analyst is the first point of contact ... Support Contact Center. The primary role of the Service Desk Analyst is to...Tier 1 support and infrastructure calls. The Service Desk Analyst will provide… more
- System One (Spring Grove, PA)
- …- Mon- Fri (on-call coverage required) GENERAL POSITION DESCRIPTION The Service Desk Analyst provides high-quality support to internal customers through ... Job Title: Service Desk Analyst Location:...Job Title: Service Desk Analyst Location: Spring Grove, PA...desk communications when the Lead Service Desk Technician is unavailable. * Provide technical support… more
- Dayton Children's Hospital (Dayton, OH)
- … Desk TeamSchedule:Part timeHours:20Job Details:The Service Desk Analyst provides world class front line support for customer issues including daily ... customer reported issues primarily by answering the service desk phone hotline but may receive support requests via other methods. The analyst tracks… more
- Beth Israel Lahey Health (Charlestown, MA)
- …making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services across all Beth Israel ... and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with...day-to-day basis, the Service Desk Analyst ensures proper operation and support of… more
- BAE Systems (Washington, DC)
- …we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide initial remote contact support through the Enterprise Service ... our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll...years of experience in IT support , help desk , or service desk roles,… more
- CAI (Jackson, MS)
- …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both English and Italian ... Bilingual (Italian/English) Service Desk Analyst **Req...an efficient and accurate manner. This position will provide Service Desk support to our… more
- Nuvance Health (Danbury, CT)
- …we invite you to discover what's possible for you and your career. *Purpose:* The IT Service Desk Analyst I's primary function is to provide first level ... customer support to Nuvance Health users, including medical and administrative...first time where possible with remote control. The IT Service Desk Analyst I is… more
- General Dynamics Information Technology (Quantico, VA)
- …None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End User Support ,IT Service Desk **Certifications:** CompTIA ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 2** with GDIT. A...resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- Intuit (Tucson, AZ)
- **Overview** **_*This is a 6 month seasonal role*_** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that ... help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service ...demonstrated progressive experience in the supervision of a technical support team. + Proven track record of developing and… more
- SHI (Somerset, NJ)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... sense of urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or… more
- Intuit (Tucson, AZ)
- …3 days a week._ **Responsibilities** Strategy & Planning + Establish and enforce Help Desk service level agreements in consultation with end users to establish ... demonstrated progressive experience in the supervision of a technical support team. + Proven track record of developing and...team. + Proven track record of developing and providing Service Level Agreements and Help Desk deliverables.… more
- Insight Global (Brentwood, TN)
- Job Description The Service Desk Analyst I is responsible for providing fast and useful technical assistance on not only computer systems but also other ... necessary for our clients to perform their job duties. Service Desk Analyst I will...* Direct unresolved issues to the next level of support personnel. * Provide accurate information on IT products… more
- GKN Aerospace (Muncie, IN)
- …where you can take your career. Job Summary The Service Desk Analyst is a...as part of a 1st and 2nd line IT Service Desk support team + ... all levels of the business within agreed SLAs. The Service Desk Analyst is customer...+ Ensure a professional, customer focused and efficient IT support service are provided by all team… more
- TEKsystems (Phoenix, AZ)
- …years in comparable IT Support position. + Responsible for IT helpdesk and/or service desk support for customers systems. + Experience with 1st and/or ... IT Service Desk /Help Desk Job...IT Service Desk /Help Desk Job Description + Mid...a service desk or customer service environment Minimum 1 year technical support … more
- Precision Resource (Huntington Beach, CA)
- …Position Summary As part of a Global support team, the Senior IT Service Desk Analyst ensures all employees receive exceptional technical support ... Senior IT Service Desk Analyst opportunity...Senior IT Service Desk Analyst opportunity in Huntington Beach,...across the company. What You'll Do + Provide technical support and customer service to local and… more
- Robert Half Technology (Spring Grove, PA)
- …Deliver courteous and efficient support to internal users through the IT Service Desk . * Diagnose and resolve technical issues related to hardware, software, ... Description We are looking for a skilled Help Desk Analyst I to join our...in the absence of the Lead Service Desk Technician. * Participate in after-hours support … more
