- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job Type Full-time Description If you are looking for an… more
- GovCIO (Boise, ID)
- …become independent and able to perform basic device functions on their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and ... and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile device setup,... 1 **WHAT YOU'LL BE DOING** As a Tier 1 , you will have a strong… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …for the Azure Core Networking team within Government Cloud environments. This role bridges Tier 1 operational support with Tier 2 specialized technical ... networking decom for federal cloud environments + Provide technical guidance to Tier 1 engineers during complex incidents + Contribute advanced troubleshooting… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** ** Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... to sustain national security and provide services to our nation. SecuriGence is seeking a ** Tier 1 Help Desk Analyst** to help contribute to our success. Come… more
- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The ... Tier 1 Technician is primarily responsible for...consult with end users and determining the hardware and software system functional specifications. + Consistently meet/exceed customer… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer -focused Service Desk Technician ( Tier 1 .5) to join our support team operating within a secure Azure enterprise ... requests via phone, email, or chat, delivering a positive customer experience with prompt and effective solutions. + Accurately...with established SLAs and SLOs. + Troubleshoot and resolve Tier 1 .5-level issues related to Azure services,… more
- Nightwing (Pensacola, FL)
- …technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and ... and commercial markets. NightWing is supporting a US Government customer on a large mission critical development and sustainment...and test environments. **Responsibilities include:** + Supports and provides Tier I (Help Desk) and Tier II… more
- General Dynamics Information Technology (Quantico, VA)
- …Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 1 ** at GDIT. Shape what's next for mission-critical government ... WORK AND PERSONAL IMPACT** As a **Help Desk Analyst Tier 1 ** , the work you'll do...or self-service ticket in support of internal and/or outside customer computer hardware, software , network, system/application access,… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming ... into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered. + Ability to… more
- Proven IT (Tinley Park, IL)
- Tier 1 Engineer Tinley Park, IL...and maintenance. This is the first level of technical customer support. The Tier I Engineer has ... (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time Description The Tier I Engineer is responsible for various managed IT… more
- Patterson Companies, Inc. (Sioux Falls, SD)
- …Specialist - Tier I properly responds to inbound and outbound customer calls to provide technical support, answer how-to questions, and consult on workflow ... **Minimum Requirements** + High School Diploma or Equivalent + 1 year customer service experience + ...customer relationship management, point of sale, or similar software systems with basic troubleshooting + 2 years experience… more
- Insight Global (Madison, WI)
- Job Description Tier 1 Resident Technician Overview The Tier 1 Resident Technician plays a key role in supporting our customer 's Poly, Teams, and ... equipment. Guiding customers in the use of video conferencing hardware and software . Maintaining support documentation and process standards. This position is … more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-24286): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support to ... email. Provide assistance concerning the use of computer hardware and software , including printing, installation, word processing, electronic mail, and operating… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …+ Contribute to PNAAS automation initiatives + Document standard operating procedures for Tier 1 activities + Maintain accurate records of configuration changes ... partner capacity onboarding per business needs + Escalate complex issues to Tier 1 .5/2 support following established protocols **Minimum Qualifications** + HS… more
- Oracle (Tallahassee, FL)
- …Oracle Health for deals that may include Software License, Cloud and Hardware sales. Tier 1 is a trusted advisor to Sales Management. The Approver will work ... deal management and Oracle Policy. The role will also include some customer facing activity assisting sales in explaining Oracle's agreements, policies and practices… more
- Minnesota State (White Bear Lake, MN)
- …at 12:01 am CT on the specified Closing Date (if designated).** **Working Title:** Tier 1 Support Specialist / Information Technology Spec 1 **Institution:** ... Century College **Classification Title:** Information Technology Spec 1 **Bargaining Unit / Union:** 214: Minnesota Association of Professional Employees **City:**… more
- Robert Half Technology (Nashville, TN)
- …and maintaining end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's...support, resolving the most complex issues related to hardware, software , and network systems. + Escalated Ticket Management: Handle… more
- CACI International (San Antonio, TX)
- …is to provide advanced software /systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. Tier ... Tier 2 Cerner Application Support Analyst (2nd &...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more
- Beth Israel Lahey Health (Charlestown, MA)
- …entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 1 support position is responsible for all aspects of ... customer requests and incident management. This includes logging, triaging,...This individual also supports all standard operating systems and software applications. The position requires an attitude of constant… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the ... and chat, addressing a wide range of hardware and software issues. + Ticket Management: Log, prioritize, and track...not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role… more