- Insight Global (Oak Brook, IL)
- …and a passion for helping others. Qualifications: * 2+ years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity with ... Job Description We are seeking an IT Support Specialist for our client...and Requirements We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative… more
- Centre Technologies (Tulsa, OK)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits: +… more
- Parsons Corporation (New York, NY)
- …commitment to delivering high-quality service. **What You'll Be Doing:** * Provide Tier 1 support for IT systems, including: + Windows 11 environments ... technical skills and knowledge. **What Required Skills You'll Bring:** + 1 -2 years of IT support experience or equivalent coursework/internship experience. +… more
- NuAxis Innovations (Falls Church, VA)
- …while gaining experience in enterprise-level IT operations. **Key Responsibilities** . Provide Tier 1 IT support for desktops, laptops, mobile ... VA. This on-site role is part of a mission-critical IT support team delivering responsive technical assistance...to a mobile and hybrid federal workforce. You'll provide Tier 1 support , assist with… more
- KBR (Bethesda, MD)
- …position based upon contract award Responsibilities Include: Provides first line ( Tier 1 ) IT technical support to end users for account administration, ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and… more
- ManTech (Doral, FL)
- …up to 25%. **Responsibilities** + Provide Tier 1 , 2, and 3 IT level support to the USSOUTHCOM Combatant Commander and executive staff + Troubleshoot and ... **MANTECH** seeks an experienced and skilled **Executive IT Support Technician** to join our team in **Doral, FL** . This position is on-site 5 days a week and… more
- Robert Half Office Team (Indianapolis, IN)
- …* Assist with school registration processes and resolve equipment or software-related issues. * Deliver Tier 1 IT support and guide users through system ... point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires… more
- Proven IT (Tinley Park, IL)
- …Full-time Description The Tier I Engineer is responsible for various managed IT support related to technical troubleshooting and maintenance. This is the ... Tier 1 Engineer Tinley Park, IL... client. Responsibilities + Delivers the first line of support for Proven IT Helpdesk customers +… more
- IT Veterans (Annapolis Junction, MD)
- …system migrations, and enterprise deployments in CONUS and OCONUS locations. + Collaborate with Tier 1 and Tier 2 teams by providing advanced training, ... Now Tier 3 Unified Communications/Audio Visual Engineer Annapolis Junction, MD IT Veterans is seeking a Tier 3 Unified Communications/Audio Visual Engineer… more
- BAE Systems (Jacksonville, FL)
- …clients, thick clients, desktops, laptops, and high-performance computing services. You'll also provide Tier 1 support for remote access and service ... enable our customers to achieve their missions. As a ** Tier 1 Initial Support Analyst**...(or equivalent experience) + 2 years of experience in Tier and IT support , with… more
- BAE Systems (St. Louis, MO)
- …Science, or a related field (or equivalent experience) + 6 years of experience in Tier 2 IT support , with hands-on expertise troubleshooting end-user devices ... Description** **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate...root cause analysis for escalated incidents, mentor and guide Tier 1 analysts, and document resolutions, trends,… more
- Leidos (Orlando, FL)
- …troubleshooting steps and knowledge articles for Help Desk team. + Ability to learn customer support essentials to provide Tier 1 level support to ... currently has an opening for a **Help Desk** **Specialist ( Tier 1 )** to work in our Orlando,...is an exciting opportunity to use your experience to support a program which is a top modernization priority… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in Washington, ... to perform the duties of a Tier 1 Help Desk Engineer to support a...days of start + Experience in customer service and IT support principles and methods + Proficiency… more
- GovCIO (Boise, ID)
- …Shift** Mon-Fri, 9:00 AM-5:30 PM Shift 1 **WHAT YOU'LL BE DOING** As a Tier 1 , you will have a strong passion for technology, particularly iOS and Android ... their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update,...Certifications such as CompTIA A+, Network+, Security+, Apple Certified Support Professional (ACSP), Google IT Support… more
- Koniag Government Services (San Antonio, TX)
- …for the most complex system issues, serving as the escalation point for Tier 1 and Tier 2 support teams. + Conducts in-depth performance analysis and ... LLC,** a Koniag Government Services company, is seeking a Tier 3 Level Systems Administration Support Services...and technical specifications. + Works independently, providing mentorship to Tier 1 and Tier 2… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report on ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job...are looking for an exciting career opportunity in the IT , engineering, software development, logistics, and project management fields,… more
- Chenega Corporation (Arlington, VA)
- …the smallest possible impact on the business activity of the organization's end user(s). + Provides tier 1 support to end users for either PC, server, or ... **Req ID:** 38777 **Summary** ** Tier 1 Help Desk Analyst** **Arlington,...on unclassified and classified office information systems. + Provides support for implementation, troubleshooting, and maintenance of IT… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support . **Minimum Qualifications** + Bachelor's degree + 5+ ... The Service Desk ( Tier II) Deskside Support Contractor will...maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs.… more
- Patterson Companies, Inc. (Sioux Falls, SD)
- …to Patterson and believe that they build a stronger and successful organization. The Support Specialist - Tier I properly responds to inbound and outbound ... customer calls to provide technical support , answer how-to questions, and consult on workflow inquiries...**Minimum Requirements** + High School Diploma or Equivalent + 1 year customer service experience + 1 … more
- PlanITROI (Youngsville, NC)
- …hardware. + Diagnose and resolve hardware and firmware issues that could not be resolved at Tier 1 or Tier 2 levels. + Rebuild, reconfigure, and upgrade ... diagnostics, repair, and refurbishment of computer hardware and related IT equipment. The Tier 3 Technician will...to meet quality assurance standards. + Lead & coach Tier 1 and Tier 2… more