- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- TekSynap (Arlington, VA)
- …to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier - II Work Center support to receive and log trouble calls, track, ... of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert knowledge in… more
- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job Responsibilities Trace Systems is actively ... recruiting for a Helpdesk Specialist II to support the AFCENT...responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization,… more
- Two95 International Inc. (Cherry Hill, NJ)
- …and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and ... required. Experience: + 2+ years experience working in a helpdesk or technical support role. + Tier ...a helpdesk or technical support role. + Tier 2 experience preferred. Benefits If Interested please send… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, ... handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong knowledge of… more
- Proven IT (Naperville, IL)
- …IL (http://maps.google.com/maps?q=Naperville+IL+USA) * IT Apply Job Type Full-time Description The Tier II Engineer is responsible for various managed IT ... is the intermediate level of technical customer support. The Tier II Engineer has a broad understanding...Tier I to deliver support for Proven IT Helpdesk customers + Analyzes and investigates the customer needs… more
- General Dynamics Information Technology (Chantilly, VA)
- …end-users and customers to ensure timely resolution.** **Process tickets received from the Tier II support desk to resolution and escalate appropriate tickets to ... and incident resolution scripts.** **Support occasional weekend maintenance windows conducted by Tier II personnel.** **Prepare and submit After Action Reports… more
- Kimber Mfg., Inc. (Troy, AL)
- SUMMARY/OBJECTIVE The IT Support Specialist II provides helpdesk support and serves as a bridge between frontline helpdesk technicians and the network/system ... network, server, and security systems. The IT Support Specialist II is expected to resolve escalated technical issues, contribute...ESSENTIAL DUTIES & RESPONSIBILITIES + Provide Tier 2/ Tier 3 technical support for escalated helpdesk … more
- General Dynamics Information Technology (Chantilly, VA)
- …**US Citizenship Required:** Yes **Job Description:** **GDIT is seeking a Mid-Level Tier III Administrator to provide support to Defense Information Systems Agency ... and onsite (80%) support in Fort Meade, MD or Chantilly, VA.** **The Tier III support team provides daily coverage, 8:00am-5:00pm local time, Monday-Friday and may… more
- Chenega Corporation (Albuquerque, NM)
- …not limited to): backup and recovery of systems, patching of systems, providing Tier II /III support to lower tiers, performance tuning, hardware upgrades, ... Data Center Technician II Albuquerque, NM Join our Talent Network Data...Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the regular scheduled helpdesk… more
- V2X (Springfield, VA)
- …but there are also Linux distributions as well. + The Senior Systems Administrator II shall support the mid-level internal escalation tier (s) for the Server O&M ... and professionalism. We are hiring a Senior Systems Administrator II Generalist - Windows Server - active TS/SCI clearance...SSL, PIJ, VPN, SNMP, etc. + Demonstrated experience in Helpdesk coverage. + Familiarity with using Microsoft PowerShell to… more
- BAE Systems (Columbia, SC)
- …Administrator to fulfill a role in our TechOne Service Center providing 24/7 Tier 2 Technical Helpdesk and operational support for the Executive Office ... on position level and/or job specifics. **Service Center Systems Administrator II ** **118341BR** EEO Career Site Equal Opportunity Employer. Minorities . females… more
- Prime Healthcare (Des Plaines, IL)
- …members to join our corporate team! Responsibilities Provides telephone support for helpdesk and all associated processes. Provides tier two telephone support ... for hardware and software applications. Utilizes help desk software to keep an accurate account of all incoming calls. Routes call and notifies technicians of any critical situation requiring immediate attention. Provides assistance to IT technicians and IT… more
- TEKsystems (New Haven, CT)
- …in the use of their desktop equipment by instructions and informational interactions. Provide Tier I and Tier II support for University applications, ... environment. $20-22/hr. The client is seeking a well rounded helpdesk specialist. 80-100% phone support. Teams supports 10,000-20,000 end...and backup restoring as well, mail email is outlook. Tier 1 and 2 troubleshooting. Must haves are a… more
- S&P Global (Centreville, VA)
- …or Managers (EEO-2 Job Categories-United States of America), OPRTON103.2 - Middle Management Tier II (EEO Job Group) **Job ID:** 324414 **Posted On:** 2026-01-06 ... + Ensure reliable hybrid meeting experiences across regions and facilities **Global Helpdesk & Support Operations** + Lead a global, follow-the-sun end-user support… more
- CACI International (Stennis Space Center, MS)
- …NSA Commercial Solution for Classified (CSfC). Your responsibilities will include: ** Tier II Support:** **Additional Responsibilities:** + Assist with deploying, ... Join troubleshooting bridge calls for major incidents. + Perform Tier II -level administration tasks. + Assist with...with Archon MCS Support. + Create and track local helpdesk tickets. + Gather, track, collate, and report new… more
- M. C. Dean (Falls Church, VA)
- …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. Main responsibilities include but are not limited ... Utilize technology-based problem tracking system (ie, ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket… more
- New England Cancer Specialists (Westbrook, ME)
- …and important in making a difference for our patients. Job Duties: + Provide Tier II technical support across all practice locations, responding to escalated ... technical discipline preferred + 3-5 years in enterprise IT helpdesk experience preferred with at least one year in...IT products and software as directed/needed. Keyword: IT Systems Specialist, Network, IT Desk, Helpdesk , From: New England Cancer… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity issues, ... cloud environment. + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. + System… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …equipment and networks, and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF equipment, following ... of management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk . + Ability to provide technical directions and supervision in… more