- Robert Half Accountemps (West Henrietta, NY)
- Description We are looking for a detail-oriented and proactive Customer Service Representative -Funding ( Tier II) to join our team in West Henrietta, New York. ... completed in a timely, organized, and efficient manner to support company policies. * Participate in occasional travel... support company policies. * Participate in occasional travel for required training and maintain a strong understanding… more
- Koniag Government Services (Chantilly, VA)
- …and Infrastructure Solutions, LLC** , a Koniag Government Services company, is seeking a Tier II Technical Support Specialist to support KTIS and our ... time off, and more. Koniag Technology & Infrastructure Solutions (KTIS) is seeking skilled Tier II Technical Support Specialists to join our team. The ideal… more
- Koniag Government Services (Chantilly, VA)
- …**Essential Functions, Responsibilities & Duties may include, but are not limited to:** The Tier I Customer Support Representative will serve as the initial ... LLC** , a Koniag Government Services company, is seeking Tier I Customer Support Representatives to ...Training** **Job Function** **Help Desk Support Tech** **Pay Type** **Salary** **Education Level** **High School** ** Travel Required**… more
- General Dynamics Information Technology (Tampa, FL)
- …legacy classified system and aid with the transition to the new GVS technology.** **The Tier III support team provides daily coverage 8:00am - 5:00pm local time, ... after hours.** **Selected candidate must be able to travel with frequency expected to be minimal. ** **MEANINGFUL...helpdesk metrics.** **Provide 8 am-5 pm local time on-site Tier III support to DISA Central Command… more
- TekSynap (Bethesda, MD)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Tier 2/3** **Mission IT** ** Support Analyst** will resolve mission-impacting IT incidents and ... additional experience may be substituted + 2+ years of Tier 2/3 support in a DoD/IC environment....PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …for the Azure Core Networking team within Government Cloud environments. This role bridges Tier 1 operational support with Tier 2 specialized technical ... Escalation Management + Serve as primary escalation point for Tier 1 support teams + Coordinate with...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications ... Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform..... + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering, ... + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_.... + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II) support for troubleshooting, repair, deployment, and installation… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …Networking team within Government Cloud environments. This role serves as the highest tier of operational support for 24x7 operations (shift work), providing ... Senior Federal Network Support Engineer to provide expert-level technical infrastructure and...and drive systemic improvements + Provide technical mentorship to Tier 1 and Tier 1.5 engineers +… more
- Proven IT (Naperville, IL)
- …to technical troubleshooting and maintenance. This is the intermediate level of technical customer support . The Tier II Engineer has a broad understanding of the ... Responsibilities + Tier II receives escalations from Tier I to deliver support for Proven...is an in-office position with up to 50% local travel to client sites Requirements + Bachelor's degree in… more
- Proven IT (Tinley Park, IL)
- … related to technical troubleshooting and maintenance. This is an expert level of customer support for Managed IT Services. The Tier III Engineer has an expert ... points, firewalls, switches, and Microsoft licensing. Responsibilities + Provides Tier III support to the Proven IT...is an in-office position with up to 50% local travel to client sites Requirements + Bachelor's degree in… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- The Service Desk ( Tier 1) Support Contractor will serve as the primary point of contact for all end-user IT issues, requests, and inquiries. This role requires ... Ridge, TN and requires full on-site. + Provide comprehensive Tier 1 Service Desk support , including incident...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …partner capacity onboarding per business needs + Escalate complex issues to Tier 1.5/2 support following established protocols **Minimum Qualifications** + HS ... Federal Network Support Engineer to provide foundational technical infrastructure and...PNAAS automation initiatives + Document standard operating procedures for Tier 1 activities + Maintain accurate records of configuration… more
- ASM Research, An Accenture Federal Services Company (Palo Alto, CA)
- …users in the proper use of hardware or software. + Ability for light travel and support to offsite locations. (Offsite locations are within commuting distance ... activities and ensures timely resolution of issues. + Provides support to end users on a variety of moderately...problems or defective products to vendors, technicians, or next tier for service. + Collaborates with team members to… more
- Proven IT (Franklin, TN)
- Tier II Engineer- Healthcare Franklin, TN (http://maps.google.com/maps?q=Franklin+TN+USA) Apply Description As a Tier II Engineer at Proven IT, you'll play a ... rewarding opportunity to make a significant impact on healthcare technology support . Requirements Primary Responsibilities: + Advanced Technical Support :Serve as… more
- CACI International (Sterling, VA)
- …Travel : Local * * * **The Opportunity:** CACI is seeking a CAN/WAN Network Tier 3 to provide support for implementation, troubleshooting and maintenance of IT ... network architectures, ensuring high availability, scalability, and performance. + Provide Tier 3 technical support for CAN/LAN infrastructure, including… more
- TekSynap (Arlington, VA)
- …to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier -II Work Center support to receive and log trouble calls, track, ... management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9....QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment +… more
- RTX Corporation (Mckinney, TX)
- …a safer, more secure world. Raytheon is seeking an Earned Value Management (EVM) Tier IV Specialist to join our Earned Value Management Systems team. This role is ... through hands-on EVM implementation, training, compliance monitoring, and assessment. The EVM Tier IV Specialist acts as an internal resource and compliance advocate… more
- Proven IT (Tinley Park, IL)
- …to technical troubleshooting and maintenance. This is the first level of technical customer support . The Tier I Engineer has a broad understanding of the ... Tier 1 Engineer Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) *...IT client. Responsibilities + Delivers the first line of support for Proven IT Helpdesk customers + Analyzes and… more