- Mass Markets (Dallas, TX)
- POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact… more
- Columbia Bank (Liberty Lake, WA)
- …+ High School Diploma, GED, Vocational Training, or equivalent. + 1-3 years of bank customer service experience, and ability to sell banking products ... products and services to existing customers and cross-sells other bank services such as Visa Credit Cards. + May...and services. + Excellent customer service skills and ability to work… more
- First Horizon Bank (Knoxville, TN)
- …with the customer until final resolution is determined + Raises awareness of customer issues that may exceed service level + Update submitters / regulators ... we are on a mission to deliver a seamless customer experience. We are passionate about doing things right...**Job Qualifications:** + 2 to 3 years' experience in bank product service /operations. + BA, BS degree… more
- Mass Markets (Las Cruces, NM)
- …POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to ... of a globally expanding, industry-leading organization. We are actively seeking experienced Customer Service Representatives to support both inbound and outbound… more
- Tompkins Community Bank (Ithaca, NY)
- … demand Qualifications + A minimum of one (1) year banking or related customer service experience + Proficient reading, writing, grammar and mathematics skills; ... calls in a care center with the goal of customer satisfaction, and customer retention. Takes care...managing inbound calls in a timely manner in a multi- bank environment + Receive and process telephone service… more
- NBT Bank (Canajoharie, NY)
- …+ High School Diploma or GED required + Associates Degree preferred + Customer service experience preferred Skills and Abilities: + Strong Communication skills, ... Pay Range: $18.50 - $22.58 The Contact Center Agent I is responsible for researching, troubleshooting, and...information needed to resolve customer inquiries. Provide customer with account, product or service information.… more
- US Bank (Tempe, AZ)
- …to identify and resolve exceptions and to interpret data - Proven customer service /relations skills - Effective interpersonal, verbal and written communication ... At US Bank , we're on a journey to do our...Specialist assists the sales team by preparing and processing customer accounts, gathering and reviewing sales information, collaborating with… more
- M&T Bank (Buffalo, NY)
- …math skills + Excellent reading skills + Superior communication skills + Superior customer service Skills + Ability to multi-task and re-prioritize as needed, ... and participating banks. **Primary Responsibilities:** + Review work received from customer , lead bank or business line. Use independent judgement to outline and… more
- TD Bank (Mount Laurel, NJ)
- …of Business:** Technology Solutions **Job Description:** Solution Architect to support customer channels architecture, specifically the US Customer Platform. ... and data driven design. * Familiarity with Azure & GCP AI/ML services, LLM, Agent /Agentic architecture, Azure AI Services, Azure AI Foundry, GCP Vertex AI, GCP … more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …Handles Commercial customer interactions (email, telephone, etc.), providing outstanding customer service . Is knowledgeable in a limited number of Commercial ... and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank 's...or equivalent. + Minimum two (2) years of previous customer service or commercial experience preferred. +… more
- BMO Financial Group (Palatine, IL)
- …objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and ... branch customers and prospects within the market. + Resolves customer related issues using knowledge of bank ...Communicates goals, plans, and assignments to achieve financial and customer service goals. + Leads the implementation… more
- US Bank (New York, NY)
- …achieve their financial goals-no matter what they need. From transaction processing to customer service , to driving innovation and launching new products, we're ... and each other. **Job Description** Product Managers at US Bank are customer obsessed in driving product...payment → fulfillment). * Define and deliver MVPs/pilots for agent driven checkout and payment methods, then scale to… more
- Solvay Bank (Syracuse, NY)
- …Branch Manager - North Syracuse Office Our retail staff has a passion for excellence in customer service and are focused in their goal of doing what is right for ... takes appropriate actions. The ideal candidate will have strong customer service and sales skills, as well...service , education, guidance and respect to all Solvay Bank customers and co-workers. + Thoroughly understands, embraces and… more
- Eastern Bank (Natick, MA)
- …and prospects, guides the sales efforts of the platform team, ensures superior customer service levels, and manages the daily operations. + Responsible for ... customer experience, actively promotes programs that solidify the customer relationship, and manages customer service...makes management decisions that are mutually beneficial to the bank and the customer . Incumbent seeks appropriate… more
- TD Bank (Alton, NH)
- … resolution or to make appointments to see an expert + Understands and supports the Bank 's customer service strategy + Considers the impact of decisions on ... refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer ...the following: volunteering, education, military experience preferred + Demonstrated Customer Service skills preferred + Ability to… more
- Bank OZK (Alpharetta, GA)
- …with procedures. + Recommends improvements to the policies and procedures that affect customer service . + Maintains good punctuality and attendance to work. + ... + Participates in projects as assigned. + Represents the Bank to the customer in a courteous,...in a fast-paced environment. + Ability to demonstrate effective customer service skills. + Ability to demonstrate… more
- Bank OZK (Alpharetta, GA)
- …quality monitoring programs in our Bank 's call center locations to ensure our customer service aligns with the highest industry standards. Leads a team of ... leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to...insights to both leadership and agents, aiming to boost customer satisfaction and ensure compliance with Bank … more
- M&T Bank (Ellicott City, MD)
- …fraudulent activity. The position builds productive partnerships with appropriate areas of the Bank to ensure customer needs, service issues and employee ... + Exemplify and provide leadership in support of the Bank 's guidelines for delivering and coaching exceptional customer...minimum of 4 years' proven retail sales, call center, customer service and/or telesales experience or in… more
- Fifth Third Bank, NA (Chicago, IL)
- …manage the risk associated with this unique fiduciary role while providing best in class customer service to the disabled adult and/or minor child. + Review and ... . GENERAL FUNCTION + On behalf of Fifth Third Bank as Trustee, Guardian of the Estate, Agent...customer experience. + Actively participate with the Private Bank team to develop, interpret, communicate and facilitate complex… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …healthy portfolio and proactively ensures dates, rates, and balances are in alignment with agent bank + Performs research needed to resolve problems in a timely ... and conversions + Establishes relationship and maintains communication with Agent Bank to ensure timely and accurate...no supervision required + Above average problem-solving skills and customer service skills required + Good interpersonal… more
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