- M&T Bank (Williamsville, NY)
- …Quality Assurance Manager , you will lead a high-impact team within our Customer Advocacy division, focusing on the most critical and escalated customer ... Excellence:** Identify trends, recommend improvements, and implement solutions that elevate customer advocacy and reduce risk. + **Collaborate Across… more
- ServiceNow, Inc. (Santa Clara, CA)
- …as we pursue our purpose to make the world work better for everyone. **The Customer Advocacy Excellence Manager ** will partner closely with the Director of ... and executives. **This role has two core pillars** **1. Customer Advocacy Excellence Leadership** Support the development...from OGCO. + Translate big ideas into clear, compelling program visions and execution plans that drive impact. **… more
- Blue Cross and Blue Shield of Minnesota (Eagan, MN)
- …protected characteristic. Blue Cross and Blue Shield of Minnesota Position Title: Care Advocacy Case Manager RN - Bilingual Spanish Location: Remote Career Area: ... review, case and disease management processes, skill sets and tools. Care Advocacy Health Coach is responsible for answering customer questions pertaining… more
- Public Consulting Group (WI)
- …by making meaningful and lasting changes in government organizations. Services: + Program Consulting + Finance Consulting and Billing Services + Applied Technology + ... Strong verbal and written communication skills in formal and informal settings, including customer service + Critical thinking for the sake of problem solving and… more
- Planned Parenthood of Greater New York (Schenectady, NY)
- POSITION SUMMARY The Advocacy & Prevention Specialist is responsible for assisting survivors in dealing with the immediate and long-term impact of victimization, as ... RESPONSIBILITIES DIRECT SERVICES (50%) . Provide crisis intervention, emotional support and advocacy services to sexual assault survivors and victims of crime as… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The Senior ... customer issues, ensuring timely and satisfactory outcomes. Customer Advocacy + Act as the voice of ... service issues, ensuring effective resolution through problem-solving, empathy, and proactive communication. Customer Advocacy & Voice of the Customer (VoC)… more
- Intuit (San Diego, CA)
- …drive a highly effective and efficient organization, through the removal of waste, eliminating customer friction and driving customer advocacy . Our end to ... innovative places to work year upon year. As Group Manager of Intuit's Customer Experience team, you...will be responsible for driving the development of the customer experience strategy. By defining the program … more
- Ivalua (New York, NY)
- Customer Success Manager (New York, NY...report client status to all organizational levels. + Product Advocacy & Feedback: Act as the Ivalua client advocate ... growth we are looking for a proactive and motivated Customer Success Manager to join our growing...professional potential with our exceptional training and career development program + Join a dynamic and international team of… more
- TE Connectivity (CA)
- …and tactical initiatives as needed **Short Description** **Main Responsibilities:** 1. ** Customer Advocacy ** + Frequent engagement with assigned customer ... Sr. Manager , Customer Programs - Remote Posting...experience in the following: + Product Management or Sales ( customer facing role) + Engineering Program Management… more
- Oracle (Tallahassee, FL)
- …Gather feedback and insights to enhance future storytelling and customer advocacy efforts. **Qualifications:** + Proven experience in program or project ... be responsible for developing and executing programs that position OCI's value, foster customer advocacy , and grow OCI's reputation as a trusted cloud partner.… more
- Qualtrics (Washington, DC)
- …manage relationships with senior executives at our customer organizations to drive program governance, build customer advocacy , and generate program ... the globe who think that's work worth doing. **Senior Manager , Customer Success - Public Sector** **Why...technical support and technology configuration services. This team drives program adoption and usage, as well as technical thought… more
- Richard Heath and Associates (Los Angeles, CA)
- Program Manager - Workforce Training Location: San Diego or Los Angeles, CA Job Id: 1094 # of Openings: 1 Richard Heath & Associates, Inc. (RHA) is currently ... hiring for the following position: Program Manager - Workforce Training Full-time, exempt RHA is looking for a Program Manager who will be responsible… more
- SAP (Lake Mary, FL)
- …succeed. **PURPOSE AND OBJECTIVES** SAP's Government Affairs division carries out the advocacy and lobbying efforts in markets where it does business. Government ... public policy; business support and thought leadership. The Senior Manager of US State Government Affairs will join a...and be able to immediately and directly enhance SAP's advocacy at the US state level by supporting our… more
- Nutanix (Durham, NC)
- …seizing opportunities for growth and advancement in a dynamic market. **About the Team** The Customer Experience Manager role will be part of a newly formed team ... Exceptional communication and relationship-building skills, with a focus on advocacy for customer needs. + Customer...team-specific guidance and norms will be provided by your manager . The pay range for this position at commencement… more
- GE Vernova (Boston, MA)
- **Job Description Summary** The Customer Success Manager will be responsible for managing and developing strong relationships with our existing contractual ... customers, while generating controls aftermarket services growth in the existing contractual customer base. The Customer Success Manager will be primary… more
- Corning Incorporated (Charlotte, NC)
- Customer Operations Manager **Date:** Jan 10, 2026 **Location:** Charlotte, NC, US, 28216 **Company:** Corning Requisition Number: 72359 **The company built on ... individuals for their own use. **Scope of Position:** Lead the Americas Customer Operations team (encompassing US, Canada, Central & Latin America excluding Brazil)… more
- Amazon (New York, NY)
- …such as telecommunications, VoIP, and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the voice of the ... their Connect investment. Key job responsibilities As an Amazon Web Services (AWS) Customer Success Specialist Manager you will be responsible for helping guide… more
- Subaru of America (Minneapolis, MN)
- …Zone. + Utilizes Owner Loyalty Program (OLP), Reputation Management, and Customer Advocacy Department (CAD) cases to identify and diagnose retailer ... experience-- from purchase throughout the ownership life cycle. The Love Promise Customer Experience Manager works in conjunction with our Zone, field… more
- CH Robinson (Chicago, IL)
- …This is accomplished by cultivating trust, creating alignment of executive level customer contacts, and customer advocacy . Additionally, you will ... CH Robinson is seeking a **Key Customer Success Manager ** is responsible for...to volunteer in your community + Charitable Giving Match Program + 401(k) with 6% company matching + Employee… more
- The Hertz Corporation (Oklahoma City, OK)
- …at influencing cross-functional partners and driving accountability. + Passion for customer advocacy and continuous improvement, focused on creating recovery ... leader managing our Service Recovery function for North America Customer Care. As the Manager of Service...Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement &… more
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