- Toyota (Alpharetta, GA)
- …collection issues, and reporting/referring the most complex and sensitive issues to the Customer Assistance Manager for resolution . + Monitor and evaluate ... Monitors service level for inbound groups. + Assists the Customer Assistance Manager in developing standard and consistent operating procedures, goals, and… more
- TD Bank (Mount Laurel, NJ)
- …new regulations, and maintaining US RRP rule federation. The Senior Recovery and Resolution Planning Manager manages complex Recovery and Resolution Planning ... will be a part of TD's US Recovery and Resolution Planning team, specifically supporting rule federation and industry...and subject matter expertise to the team + Senior Manager providing advisory services to executives, business segment leaders… more
- TD Bank (Mount Laurel, NJ)
- …as required under the Dodd-Frank Act and other applicable regulations. The Senior Manager II, Recovery and Resolution Planning oversees a team of RRP ... will be a part of TD's US Recovery and Resolution Planning team. Recovery and Resolution Planning...of view and to suggest creative and responsive solutions. ** Customer Accountabilities:** + Provides leadership to all strategic, operational,… more
- TD Bank (Mount Laurel, NJ)
- …as required under the Dodd-Frank Act and other applicable regulations. The Recovery and Resolution Planning Manager leads work streams within the Recovery and ... **Department Overview:** This role will be a part of TD's US Recovery and Resolution Planning team. Recovery and Resolution Planning (RRP) is an enterprise-wide… more
- Intuit (Washington, DC)
- …working with business unit customer experiences team . In summary, the Executive Resolution Manager role requires someone who can not only manage complex and ... the President (OOP) Executive Team as a full-time Executive Resolution Manager and be a part of...process, providing regular updates as needed including a close-loop resolution summary. . Analyze customer concerns and… more
- Carnival Cruise Line (Fort Lauderdale, FL)
- **Job Description** JOB SUMMARY: The Sr. Manager , Guest Experience & Onboard Resolution is responsible for leading the delivery of exemplary service standards, ... through senior management in their efforts to drive onboard resolution to escalated and critical guest issues. They will...loyalty, and building long term brand value. The Sr. Manager will also regularly be tasked with leading hotel… more
- Stanford Health Care (Palo Alto, CA)
- …Overview** Under general direction, manages the work and results of the Customer Resolution Specialists and Financial Assistance Specialists for both hospital ... billing and collection processes and departmental support functions therein. Manages Customer Resolution Specialists to ensure patient questions and concerns… more
- HCA Healthcare (Richmond, VA)
- …want to join an organization that invests in you as a Coding Account Resolution Specialist-Inpatient? At Parallon, you come first. HCA Healthcare has committed up to ... difference. We are looking for a dedicated Coding Account Resolution Specialist-Inpatient like you to be a part of...coding revisions to the applicable party (eg, CIS, lead, manager , international log) + Periodically works with their … more
- HCA Healthcare (Nashville, TN)
- …Submit your application for the opportunity below:Coding Account Resolution Specialist-OutpatientParallon **Benefits** Parallon offers a total rewards package ... vary by location._** We are seeking a Coding Account Resolution Specialist-Outpatient for our team to ensure that we...coding revisions to the applicable party (eg, CIS, lead, manager , international log) + Completes MOCK abstracts as necessary… more
- HCA Healthcare (Richmond, VA)
- …is recognized. Submit your application for the opportunity below: Outpatient Coding Resolution Specialist Parallon **This is a work from home position!** **Flexible ... vary by location._** We are seeking an Outpatient Coding Resolution Specialist for our team to ensure that we...coding revisions to the applicable party (eg, CIS, lead, manager , international log) + Completes MOCK abstracts as necessary… more
- University of Rochester (Albany, NY)
- …the individual, and internal equity considerations._ **Responsibilities:** The Claims Resolution Representative III is responsible for working across the ... timely and routine action to resolve unpaid claims. The Claims Resolution Representative III reports to Accounts Receivable Management. **ESSENTIAL FUNCTIONS:** With… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The Senior Manager , Customer Experience is a hands-on leader responsible for setting the vision, strategy, and ... service delivery. + Ensure consistent escalation management and timely resolution of complex or high-impact customer issues....and timely resolution of complex or high-impact customer issues. Escalation Management + Oversee resolution … more
- CoStar Realty Information, Inc. (Atlanta, GA)
- Customer Success Manager , Real Estate Manager Job Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real ... team to work together more effectively. Learn more about CoStar Real Estate Manager (https://costarmanager.com/) . **ROLE** We're seeking a ** Customer Success … more
- International Paper (Memphis, TN)
- **Job Description** **Position Title:** Customer Technical Services Manager **Pay Rate** : $120,000 - $155,000 _Multiple factors, including Individual ... Headquarters Memphis, TN **The Job You Will Perform:** The Customer Technical Services (CTS) Manager is part...and new product development to meet competitive pressures and/or customer needs. + Manage the complaint resolution … more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. The ... customers' business goals to anticipate future needs + Prioritize, triage, and communicate resolution on escalated customer issues and requests + Manage multiple… more
- CyrusOne (Houston, TX)
- The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our ... in collaboration with engineering and technical teams, ensuring timely communication and resolution for the customer . + Performance Monitoring & Reporting:… more
- John Deere (Harrisburg, PA)
- …Pennsylvania - Harrisburg_ **_Function:_** _Customer Experience (CA)_ **_Title:_** _Territory Customer Support Manager - 117074_ **_Onsite/Remote:_** _Remote ... purposes and remains subject to change._ **Your Responsibilities** As a **Territory Customer Support Manager ** for **John Deere Construction & Forestry** located… more
- NVIDIA (Santa Clara, CA)
- We are seeking a Senior Customer Program Manager to support the planning and execution of technical and operational programs for key partners and maintain strong ... program kick-offs, technical discussions, design reviews, issues/bug tracking and resolution , customer qualification/validation efforts, and status updates… more
- Textron (Wichita, KS)
- ** Customer Service Manager ** Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft ... beginning day one\. Your success is our success\. **Description** **JOB SUMMARY:** The Customer Service Manager \(CSM\) serves as main point of contact with… more
- Eaton Corporation (Galesburg, MI)
- …Group North America / Truck Commercial Aftermarket " division is currently seeking a Customer Service Manager Warranty & OEM. The expected annual salary range ... Implement, lead, or support customer action calls, customer visits, complaint resolution , etc. Execute the...customer action calls, customer visits, complaint resolution , etc. Execute the contractual terms through collaboration with… more
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