- The Computer Merchant, LTD. (Reston, VA)
- …Department of Justice. The program provides a range of IT services, including help desk , deskside support , Windows workstation engineering and maintenance, ... a Secret clearance * Past experience providing IT (Tier II ) support in a Windows office environment...where a ticket has been dispatched from the Service Desk or identified by the on-site user base *… more
- Insight Global (Concord, CA)
- …Requirements 3+ years of experience within help desk or desktop support Tier I and Tier II troubleshooting experience 6 months+ experience with ticketing ... Job Description An employer is looking for a Tier II Desktop Support Technician. This person will...issues they will troubleshoot will be physical set ups, desk set ups, replacing hard drives, adding employees to… more
- Canon USA & Affiliates (Coraopolis, PA)
- **About the Role** Second level support resource reflective of expertise and knowledge gained at level 1. Trained in customer service core requirements with ... and work processes. **Your Impact** - Demonstrates higher level customer support capabilities through assignments. - Identifies potential opportunities to improve… more
- Koniag Government Services (Washington, DC)
- …to:** + Be responsible for overall management support and coordination for Help Desk support for Tier levels I/ II /III (eg, Tier I (phone and e-mail), ... **Koniag IT Systems,LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC.… more
- CACI International (Norfolk, VA)
- …I** **- High School diploma and 2+ years of technical support experience** + ** Help Desk Specialist II ** **- High School diploma and 3+ years of ... a growing program supporting NAVSEA 03D3 Digital Program Office as a Help Desk Support Specialist supporting the Navy Maintenance and Modernization… more
- SAIC (Albuquerque, NM)
- …challenging career with SAIC in Albuquerque, NM. **Duties:** + The qualified applicant will provide Tier II help desk support to users unable to resolve ... is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team...tech issues that exceed Tier 1 level support . + The candidate must provide creative solutions to… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician (Tier II ) to join our team in Aberdeen ... + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support ...of directly related help desk /service desk experience. + Experience providing Tier II … more
- General Dynamics Information Technology (Mcconnell AFB, KS)
- …with people who are driven and resourceful like you. **MEANINGFUL WORK AND PERSONAL IMPACT** As a Help Desk II Technical, the work you'll do at GDIT will be ... YOU'LL NEED TO SUCCEED** Bring your technology expertise and drive for innovation to GDIT. The Help Desk II Technical must have: + Education: Minimum of an… more
- North Wind Group (Birmingham, AL)
- Location: Birmingham, Alabama Title: Help Desk II Schedule (FT/PT): Regular Full Time Travel Required: No Government Clearance: Ability to Obtain For over 25 ... but be an integral part of our continued success. POSITION PURPOSE: Provides help desk support for all hardware, software, and telecom needs. Performs as… more
- Robert Half Technology (Phoenix, AZ)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Phoenix, Arizona. In this long-term contract role, you will be responsible ... work independently and collaboratively within a team. * Prior experience in a help desk or technical support role is preferred. Technology Doesn't Change the… more
- Robert Half Technology (Tampa, FL)
- Description We are looking for a meticulous Help Desk Analyst II to join our team in Tampa, Florida and work fully onsite. This Contract-to-permanent ... * Minimum of three years of experience in the IT field, preferably in help desk or technical support roles. * Proficiency in Active Directory, Windows 10,… more
- Robert Half Technology (Wall, NJ)
- Description We are looking for a skilled Help Desk Analyst II to...* Minimum of 3 years of experience in a help desk or technical support role. ... Jersey. In this role, you will focus on providing reliable technical support and troubleshooting assistance to ensure seamless operations within the organization.… more
- Belcan (Seattle, WA)
- Support Engineer II Job Number: 361990 Category: Help Desk / Support Description: Job Title: Support Engineer II Location: Seattle, WA Zip ... Code: 98108 Duration: 6 Months Pay Rate: $36.05 /hr. Keyword's: #Seattlejobs; #Engineerjobs. Start Date: Immediate Job Description: Responsibilities: * This position is in search for a skilled operator with extensive experience operating drones via a Remote… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half Technology is searching for a skilled Help Desk Support Specialist for a client headquartered in Nashville, Tennessee. This role is a ... timely manner, gather pertinent information and document in the Help Desk System * Classify, and prioritize...appropriate resource and level when necessary * Work with Support Engineers and other internal service providers to guarantee… more
- Insight Global (Cape Canaveral, FL)
- Job Description The IT Help Desk technician II ...well as a thorough understanding of desktop and application support . This is a dynamic support role ... received by the Helpdesk system. * Troubleshoot, diagnose, and resolve technical support issues for users, communicate status and follow through to completion. *… more
- Amazon (Austin, TX)
- …of Service Desk Analysts, driving process improvements, and aligning the support strategy with broader IT and business objectives. The ideal candidate will have ... customer-centric support function. - Continuously evaluate and optimize Service Desk processes and workflows to improve efficiency, reduce resolution times, and… more
- NS International, Ltd. (Auburn Hills, MI)
- …team efficiency and user experience. Major Duties/Responsibilities + Provide regional service desk support by responding to tickets issued through the ITSM ... IT Service Desk Technician II Apply now "...across the regional network. This role provides advanced technical support through proactive maintenance, software installation, and troubleshooting of… more
- Robert Half Technology (Atlanta, GA)
- …for recurring issues. Requirements Requirements: + Professional experience in a Help Desk Tier 2 or similar technical support role. + Proficiency supporting ... Description Our company is seeking a Contract Help Desk Tier 2 Analyst to provide advanced technical support for our users in Atlanta, GA. This role is ideal… more
- SHI (Somerset, NJ)
- …technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of...are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin… more
- Robert Half Technology (Gardena, CA)
- …Ali Ferber (Scott) on LinkedIn with your updated resume Functional Role: IT Support /System Administration Hybrid in Torrance (1 week onsite, the next week rotate, ... their team in Gardena, California. In this role, you will provide technical support to ensure smooth operations across our IT systems, addressing user concerns and… more
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