- Fairleigh Dickinson University (Teaneck, NJ)
- …specialists when necessary. + Meets defined service level objectives. + Assists the IT Service Desk Supervisor with identifying gaps in University's ... would enable more tickets to be resolved by virtual attendant. + Helps the IT Service Desk Supervisor in identifying large-scale issues and communicating… more
- EnergyUnited (Statesville, NC)
- …Job Description **About the Role** EnergyUnited EMC is seeking a ** Service Desk Supervisor ** to lead and continuously improve our IT Service Desk ... Service Desk Supervisor Statesville,...literacy and self-sufficiency + Communicate and promote the organization's IT service vision to stakeholders **On-Call &… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night Shift - Tuesday and Wednesday Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk ... Clinical Faculty, and Staff of Stony Brook Medicine. The ** IT Service Desk Technician** also...including visiting customers or departments and reporting/escalating issues with supervisor or manager. Report changes to policy or procedures… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Sunday and Monday Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk ... Clinical Faculty, and Staff of Stony Brook Medicine. The ** IT Service Desk Technician** also...including visiting customers or departments and reporting/escalating issues with supervisor or manager. Report changes to policy or procedures… more
- Robert Half Technology (Grand Island, NE)
- … desk workflows and IT support processes. * Proficiency in Active Directory, service desk management, and ITSM tools. * Familiarity with service ... Description The Technology Help Desk Supervisor role is to lead...guide a team of technicians, and ensure exceptional customer service . The ideal candidate will have prior experience managing… more
- Kimpton Hotels & Restaurants (Palm Springs, CA)
- …of all Front Office operations by setting and maintaining a high level of guest service . Provide timely and courteous service to all guests, encouraging them to ... repeat business. Assist guests upon check-in and provide great service throughout their stay. Ensure all functions are carried...at the start of shift and review the Front Desk logbook. + Review all arrivals and departures noting… more
- Vail Resorts (Moran, WY)
- …plan, free activities, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel ... the Benefits Eligibility Summary (https://jobs.vailresortscareers.com/content/Perks-and-Benefits/?locale=en\_US) **Job Summary:** Assist Front Desk Manager with oversight of all functions of Front… more
- Sage Hospitality Group (Santa Monica, CA)
- …hotel information and guest concerns. **Responsibilities** + Supervise the operations of the front desk to ensure an optimal level of service and hospitality is ... in which we live and work. By providing genuine service we build relationships with our guests and value...of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. +… more
- Sage Hospitality Group (Baltimore, MD)
- …hotel information and guest concerns. **Responsibilities** + Supervise the operations of the front desk to ensure an optimal level of service and hospitality is ... of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. +...maintain a high level of customer satisfaction and quality service . + Completes established check-in procedures for arriving guests… more
- ChenMed (St. Louis, MO)
- …rapidly expanding and we need great people to join our team. The Care Facilitator Supervisor is dedicated to providing VIP customer service to every patient and ... This incumbent trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they… more
- Centre Technologies (Tulsa, OK)
- …and compliance standards + Drive, manage and report on monthly and quarterly Service Desk KPIs + Manage deployment, maintenance, and upgrades of systems ... we are expanding our team and adding a new Service Delivery Manager based in Tulsa, OK. Company Culture...collaborative environment where consultants work together to deliver tailored IT solutions that meet our clients' unique business needs.… more
- State of Massachusetts (Chelsea, MA)
- …* Minimum one (1) year of relevant Customer Service / Service Desk experience is required, preferably within an IT organization. * Knowledge of and ... *About the Role:* EOTSS is seeking to hire a * Service Desk Analyst* to join the End...of contact for the Commonwealth supported end users and IT partners who are seeking technical assistance within the… more
- Centre Technologies (Tulsa, OK)
- …are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and ... clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre...+ Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports… more
- Beth Israel Lahey Health (Charlestown, MA)
- …positive outcomes and accurately identify when issues should be escalated to the Supervisor , Service Desk for incidents/requests that require elevated ... required. 2. 1-3 years related work experience required in 2 plus years of Service Desk / IT Support experience supporting a large enterprise of end users in… more
- SHI (Somerset, NJ)
- …our offices or yours.** **Job Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for ... proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely...Cloud account teams. * Support projects assigned by the Service Desk Lead/ Supervisor Behaviors and… more
- Marriott (Detroit, MI)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that… more
- University of Rochester (Rochester, NY)
- …high-level technical problems for customers across IT areas that are received via Service Desk intake mechanisms, such as service tickets and email. + ... Full time Scheduled Weekly Hours: 40 Department: 100311 University IT / P&PM Work Shift: UR - Day (United...network, including on-site and off-site locations. + Represents the Service Desk support areas for new services… more
- Sage Hospitality Group (Washington, DC)
- …School diploma or equivalent **Experience** Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in ... Ensures an efficient guest registration, check out and telephone service . Ensures front desk agents are completed in accordance to established policies and… more
- Silver Diner Development, LLC (Bethesda, MD)
- …the sacrifice of our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm, and energetic people to ... the face of our brand to the guests. Front Desk Coordinators set the tone for our guests' visit...offer the opportunity for growth, including becoming a trainer, supervisor , and manager. Over 60% of our managers and… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR shift: Swings hours: 1400-2200 Advance how our customers ... operate while you advance your career. Join GDIT as a Help Desk Supervisor and build an impactful career in enterprise IT , collaborating with people who are… more