- Menlo Ventures (San Francisco, CA)
- …dynamic Sr. IT Product Manager to lead end-to-end process automation across Customer Support , and closely partner with Go-to-Market (GTM) and Marketing ... in driving continuous improvement and digital transformation across the Customer Support function and beyond. The impact...for 7+ years of relevant experience as a product manager focused on B2B software, service operations tools, or… more
- vercel (San Francisco, CA)
- …Role: We are seeking to hire an experienced Manager for our West Coast Customer Support Engineering (CSE) team who has a strong focus on both velocity and ... quality and a desire to deliver a customer experience beyond all expectations. This role inherits an...solutions that reduce the need for customers to contact support while building partnerships across the company that allow… more
- Rippling (San Francisco, CA)
- …only be sent from @ Rippling.com addresses. About the role We're looking for a Manager , Support Enablement to lead the enablement function for our Support ... team to deliver the best quality enablement to our implementation managers, customer success managers, and support agents. Rippling's compound-product strategy… more
- Capital One (Dallas, TX)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal...competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more… more
- Rippling (San Francisco, CA)
- …(#12 out of 500). About the role Rippling is seeking a vibrant Enterprise Customer Success Manager (internally titled: Technical Account Manager ) to join ... customer milestones and issues. More than a relationship manager , you will be a single point of contact...features. Serve as a primary escalation point for critical customer issues , working cross-functionally with internal Support… more
- Blackhornvc (Redwood City, CA)
- …training, and ongoing support . With a focus on program management, the Sr. Manager , Customer Success will support the customer relationship during ... Support and on occasion, serve as the program manager for robotics customer deployment lifecycles, overseeing...our Total Rewards package which may also include comprehensive benefits and equity etc., depending on eligibility. The annual… more
- Blue Trace (Boston, MA)
- …next phase of growth, we are expanding our team to provide dedicated customer success support . The customer success manager will be a key role in driving ... customer questions, issues, and feedback, providing both proactive and reactive support . Collect, synthesize, and relay customer feedback to product and… more
- Keolis Commuter Services (Boston, MA)
- …Cross training and potential deployment for short‑term or long‑term commitments within the Customer Experience department. Support Senior Manager of Parking ... Manager of Parking Customer Experience Salary...responsibilities in the delivery of the end‑to‑end process. They support the MBTA/Keolis contract and ensure a successful, safe,… more
- The Home Depot (Atlanta, GA)
- Position Purpose The Product Management Sr. Manager , Loyalty Products & Customer Engagement, is responsible for attracting, retaining, and developing top talent ... the platform stability, program feature richness, and operational efficiency of the customer engagement ecosystem. The Product Management Sr. Manager leads the… more
- Cathay Bank (New York, NY)
- …production goals Collaborate with Branch Manager / Relationship Manager in support of prospect and customer calls to develop customer onboarding ... staffing and skill sets in support of customer service requirements. Work with Branch Manager ...English and Chinese (Mandarin or Cantonese) preferred. Compensation & Benefits $28.85 - $32.50 / hour. Pay determined based… more
- Bynder (Boston, MA)
- …join our talented team. Bynder is seeking an experienced and highly motivated Customer Success Manager with a strong background managing and growing ... relationships with customers using cloud-based marketing technology platforms. As a Mid-Market Customer Success Manager , you will work closely with customers to… more
- Bynder Inc. (Boston, MA)
- …and apply now to join our talented team. Bynder is seeking a highly commercial, customer -obsessed Manager of Customer Success to lead a team of Mid-Market ... base. The ideal candidate has a background as Manager of Customer Success, Account Management, or...inspection of success plans, adoption strategies, value frameworks, and customer health. Support CSMs with strategic decision‑making,… more
- Verily (San Bruno, CA)
- Customer Success Manager , Workbench page is...which is why we offer flexibility, resources, and competitive benefits to support you in your whole-person ... loaded## Customer Success Manager , Workbenchremote type: Hybridlocations: San Bruno, California: Boston -...full-time position is $124,000 - $176,000 + bonus + benefits . Our salary ranges are determined by role, level,… more
- Conductor (San Jose, CA)
- Senior Manager , Foundry Customer Engineering San Jose, California, United States Please Note: To provide the best candidate experience amidst our high ... for our employees, customers, partners, and communities. What You'll Do The Senior Manager , Foundry Customer Engineering (CE) will manage the Samsung foundry … more
- Persona (San Francisco, CA)
- …and delivering value across our fast‑growing PLG segment. You'll work closely with Customer Support Engineering, Community, and Product Growth to engage and grow ... SMBs with five‑figure contracts. We're looking for a Scaled Customer Success Manager to launch and own...merit a transition to a Managed relationship. Partner with Customer Support Engineering to scope and project… more
- Pho Prime, LLC (San Francisco, CA)
- Customer Experience Manager - San Francisco,...policies and procedures. Perform other duties as needed to support the customer service team and meet ... 94115, US Compensation $60,000.00 - $65,000.00/year Job Description Title: Customer Experience Manager Location: San Francisco, CA...meaningful impact. Below are some of the perks and benefits of working at TSS: Medical Benefits … more
- Alation (San Francisco, CA)
- Staff Customer Engagement Manager page is loaded Staff Customer Engagement Manager Apply remote type Remote locations USA-CA-SAN FRANCISCO time type Full ... each day! Job Description: Alation is seeking a seasoned Customer Engagement Manager to lead strategic data...processes to deliver ongoing value, create helpful materials, and support team members working with customers. 4. Business Value… more
- Hakimo (Menlo Park, CA)
- Technical Project Manager (Post Sales - Customer Onboarding) Menlo Park, CA (Hybrid) or Remote US Who We Are Hakimo's AI-powered security agent delivers ... end-to-end protection for businesses everywhere. About the Role Hakimo is seeking a Customer -Facing Technical Project Manager (TPM) to own and drive the… more
- Intercom (San Francisco, CA)
- Senior Program Manager , Digital Customer Success Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer ... Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support...to our customers. What's the opportunity? The Senior Program Manager , Digital Customer Success will join our… more
- Actionet Inc (Washington, DC)
- …Salary Range $120-175K Role Description: The Customer Service Delivery Manager ensures exceptional end‑user support across all agency locations. This ... Customer Service Delivery Manager | Req#4185...and access control compliance. Coordinate onboarding/offboarding and assistive technology support . Monitor customer satisfaction and implement service… more
