- Alameda Health System (Oakland, CA)
- …in addition to providing triage and troubleshooting assistance to the application customers and Service Desk staff. DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE : The ... all problem reports and documents resolution in accordance with application and Service Desk triage policies, procedures, and Change Control processes. 8.… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier- 2 - service - desk - analyst ... and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent… more
- State of Massachusetts (Chelsea, MA)
- … and foster positive community outcomes. *About the Role:* EOTSS is seeking to hire a * Service Desk Analyst * to join the End User Support Team. The ... Service Desk Analyst is the...Service Desk Analyst is the first point of...2 or 3 teams within timeframes outlined in Service Level Agreements.** * Ensure all tickets, tasks and… more
- General Dynamics Information Technology (Quantico, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 2 ** with GDIT. A career in ... **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** CompTIA Security+ CE |...- 6:00am EST** Our work depends on a **Help Desk Analyst Tier 2 ** joining… more
- System One (Spring Grove, PA)
- Job Title: Service Desk Analyst Location: Spring Grove, PA Type: Contract Contractor Work Model: Onsite Hours: Day Shift - Mon- Fri (on-call coverage ... required) GENERAL POSITION DESCRIPTION The Service Desk Analyst provides high-quality...software), or equivalent experience. * CompTIA certifications preferred. * 2 + years of IT Service Desk… more
- Beth Israel Lahey Health (Charlestown, MA)
- …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services ... and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with...2 . 1-3 years related work experience required in 2 plus years of Service Desk… more
- Nuvance Health (Danbury, CT)
- …we invite you to discover what's possible for you and your career. *Purpose:* The IT Service Desk Analyst I's primary function is to provide first level ... first time where possible with remote control. The IT Service Desk Analyst I is...user incidents, requests and queries are dealt with efficiently 2 . Be available to answer incoming calls for assistance… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the...a baccalaureate degree from an accredited college or university? 2 . Do you have an associate degree from an… more
- SHI (Somerset, NJ)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 ... and are developing a deeper technical specialization within the service desk environment. This position is hybrid...language + Ability to work flexible hours + Minimum 2 years of experience in the following areas: +… more
- TEKsystems (Phoenix, AZ)
- IT Service Desk /Help Desk Job Description +...Experience: 2 + years of experience working in a service desk or customer service environment ... IT Support position. + Responsible for IT helpdesk and/or service desk support for customers systems. +...words per minute Ability to multitask effectively and handle 2 -3 concurrent chat sessions at a time + Working… more
- Robert Half Technology (Spring Grove, PA)
- …tablets, and printers. * Minimum of 2 years of experience in IT Service Desk or onsite technical support. Technology Doesn't Change the World, People Do.(R) ... Description We are looking for a skilled Help Desk Analyst I to join our...and efficient support to internal users through the IT Service Desk . * Diagnose and resolve technical… more
- Precision Resource (Huntington Beach, CA)
- Senior IT Service Desk Analyst opportunity in...+ BS degree with an IT discipline (US) / 2 yr Community College diploma in Computer discipline. + 5 ... Position Summary As part of a Global support team, the Senior IT Service Desk Analyst ensures all employees receive exceptional technical support. In this… more
- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... serves as the City Chief Procurement Officer. JOB DESCRIPTION: ANALYST MOCS team members operate in a fast-paced, collaborative,...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
- SHI (Somerset, NJ)
- …work experience required. * 2 + years of experience working in a Service Desk environment - preferably with a global organization. * Excellent working ... Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and problem management… more
- Robert Half Technology (Chicago, IL)
- Description We are looking for a skilled part-time Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering an ... related to hardware, software, and network systems. * Troubleshoot and manage service desk tickets efficiently, ensuring timely resolution and communication with… more
- Cognizant (Phoenix, AZ)
- …Mesa, AZ** **Mandatory skills:** Atleast 2 years Work experience in supporting service desk (Preferable experience in managing a team that supports IT ... Service Desk Technician** **Location:...Shift schedule **Desired Skills** . Work experience in supporting service desk . Good communication skills and… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... to resolve tickets. + Escalates remaining issues to Tier 2 and Tier 3 to ensure customer incidents are...High school diploma and three years of relevant IT service desk experience, OR an equivalent combination… more
- Robert Half Technology (Willow Grove, PA)
- …and acting as a liaison for the team to support career growth. * Audit service desk ticket queues to proactively address potential issues with delays in ... Requirements Active Directory, Microsoft Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets, Manage Services Technology Doesn't Change… more
- TEKsystems (Orlando, FL)
- …EST (2pm - 1am PST). Top Skills Desired: - 2 + years of IT help desk / service desk experience (specifically IT call resolution experience) - Fluent in both ... TEKsystems is seeking a REMOTE Bilingual (Japanese/English) IT Help Desk Specialist. This role will be supporting end users...in Active Directory and resetting passwords - Strong customer service experience Job Type & Location This is a… more
- Robert Half Technology (Elm Grove, WI)
- Description We are looking for a skilled Help Desk Analyst II to join our team on a contract basis in Elm Grove, Wisconsin. In this role, you will provide ... excellent troubleshooting abilities, and a commitment to delivering detail-oriented service , we encourage you to apply. Responsibilities: * Log,...as CompTIA A+ and Network+ preferred. * Minimum of 2 years of experience in a Help Desk… more
