- Fresenius Medical Care (Olmito, TX)
- …dialysis clinics, hospitals and physician(s), to address any concerns/ issues Facility Operations . Participate in Governing Body Meetings; included but not limited ... to find new markets and develop new business opportunities . Oversee front desk staff to ensure all processes, procedures, and expectations being adhered to,… more
- City of New York (New York, NY)
- …any issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement ... - Review & prioritize PO tickets for escalation to Deputy Directors for Service Desk and Procurement Operations ; - PQL Management (creation and maintenance);… more
- State of Massachusetts (Chelsea, MA)
- …complex issues to supervisor or manager. * Escalate potential major incidents to service desk operations promptly. * Maintain documentation as required ... infrastructure and services, as well as the Commonwealth Security Operations Center and an enterprise Standard Operating Environment that...*About the Role:* EOTSS is seeking to hire a * Service Desk Analyst* to join the End… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …strong technical knowledge with outstanding leadership and communication skills. **Key Responsibilities** ** Service Desk Operations ** + Oversee daily ... effectively with executives and stakeholders across diverse geographies. + Align service desk operations with enterprise IT strategy and business objectives.… more
- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central ...data and summarize research to support ongoing improvement in operations and service - Educate stakeholders about… more
- TEKsystems (Portland, OR)
- …knowledge, hardware repair, system support). Core Skills + Help desk support + Service desk operations + Troubleshooting + Customer service + ... Service Desk Technician Entry Level |... Service Desk Technician Entry Level | On‑Site | Shift:...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more
- TekSynap (Glynco, GA)
- …dynamic environment.TekSynap isseekinga highly skilled IT Service Manager to lead our Service Desk operations , ensuring top-tier service delivery and ... aligned with standards andTekSynap'soperational frameworks. **Responsibilities:** + Oversee the operations of the IT Service Desk...+ Oversee the operations of the IT Service Desk , ensuring effective management of incidents… more
- Cargill (Atlanta, GA)
- …a fully self- service support model - eliminating the need for traditional service desk operations . Customer-Centric Service Leadership: + Champion ... a customer-first mindset across service desk and field operations . + Implement Experience-Level Agreements (XLAs) to elevate user satisfaction beyond SLAs. +… more
- NANA Regional Corporation (Alexandria, VA)
- …Information Technology, or equivalent work experience. + 9+ years of experience in service desk operations , call center, and deskside support. + ... Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, infrastructure, help-… more
- Wipfli LLP (Milwaukee, WI)
- …responsible for managing day-to-day ticket queues, driving continuous improvement, and supporting service desk operations . This role enhances operational ... Wipfli offers a career-defining opportunity. Responsibilities Role Summary The Service Desk Lead (Engineer II) is a...Desk Lead acts as a mentor, facilitates daily operations , and leads initiatives to improve customer satisfaction and… more
- SHI (Somerset, NJ)
- …or yours.** **Job Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and ... incidents. We are looking for someone with excellent customer service / service desk skills, creative troubleshooting...various shifts to support 24 by 7 by 365 operations * Must be able to participate in on-call… more
- Insight Global (Arlington, VA)
- …similar). o Set up and manage Intune environments, not just maintain existing setups. * Service Desk Operations : o Handle Tier 1-3 support tickets (6-8 per ... 6-person team. * Continuous Improvement: o Identify and propose process improvements for service desk and MDM operations . We are a company committed to… more
- Trace Systems Inc (Portsmouth, VA)
- …of relevant experience may include the following: + Providing desktop support and service desk operations , including troubleshooting hardware and software ... Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk … more
- CACI International (Oklahoma City, OK)
- …skills, with the ability to clearly convey technical information + Familiarity with Service Desk operations , including basic troubleshooting and ticket ... Enterprise Service Desk Lead Technician Job Category:...Enterprise Service Desk Lead Technician Job Category: Service ...your opportunity to make a meaningful impact. While our operations run 24/7, shifts for this role will be… more
- Access Dubuque (Dubuque, IA)
- …clients at our tax firm. This role is responsible for providing excellent customer service , managing front desk operations , and supporting tax professionals ... Front Desk Admin **Sedona Staffing Services** 0 Positions ID:...Desk Intake Eligibility Specialist Express Employment Professionals Administrative Service Coordinator Managed Solutions Group Administrative Assistant Express Employment… more
- CUNY (Bronx, NY)
- …resolution of computing and/or communications functions in technical support areas, operations , Service Desk , telecommunications, applications development, ... IT Support Assistant Hourly ( Service Desk Support Assistant) **GENERAL DUTIES**...or Unit. They work in technical support, applications development, operations , help desk , and similar environments, as… more
- Cecil College (North East, MD)
- …leadership for Cecil College's technology infrastructure, unified communications platforms, and IT Service Desk operations . This position ensures the ... direction for the College's IT infrastructure, unified communications platforms, and IT Service Desk operations . * Align infrastructure and service … more
- WSP USA (Los Angeles, CA)
- … desk team delivers exceptional IT support and end user experiences. + Maintain service desk operations in full alignment with ITIL v4 framework ... and support process optimization, who will oversee WSP-managed technologies and lead service desk functions to ensure optimal technology performance and customer… more
- Georgetown Univerisity (Washington, DC)
- …security, GOCard, telecommunications, enterprise operations ; to include Client Services and Service Desk Operations at the Capitol Campus. The incumbent ... Technology (IST) department is seeking a highly motivated Technology Operations and Client Services Senior Director to lead and...of the Information Systems Technology department and manage the Service Desk that provides technology and AV… more
- Intellatriage (Brentwood, TN)
- …they will report to the Chief Technology Officer. Requirements Essential Functions: . Oversee service desk operations to ensure timely and effective support. ... management, and vendor management. . Experience managing remote teams and service desk operations . . Professional certifications (PMP, CISSP, Azure, AWS)… more
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