- NY CREATES (Albany, NY)
- …and commercialization. Job Description: Job responsibilities include, but are not limited to: Troubleshoots Information Technology systems when an employee, users, ... all customer interactions, problems, and resolutions in a help desk system for future reference. Reset passwords and unlock...duties as assigned. Requirements: Minimum Requirements for IT Support Specialist Has the ability to quickly learn and use… more
- Heritage Bank (Burlington, WA)
- …$23.00 - $23.84- $28.61 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist ) I, II or Senior ... exciting opportunity to join our organization! Are you a and customer service professional? Can you expertly handle high-volume inbound calls while documenting call… more
- Reed Smith LLP (San Francisco, CA)
- …for ourselves and for our communities. Position Summary The Deskside Support Specialist provides general and second-level application and hardware support to end ... second-level support on issues escalated from the IT Help Desk . Escalate unresolved problems to the appropriate analyst, programmer,...and firm applications to support timely and effective user service . May volunteer or be selected to serve on… more
- Grant PUD (Ephrata, WA)
- …new requests for application software products and/or infrastructure usage and access. The Service Desk Specialist is responsible for collecting detailed ... 6am-4:30pm **Number of positions:** 1 **Note:** This is a limited assignment set to end on or before 06.01.2027...team members experience to expediently fulfill the request. The Service Desk Specialist escalates unresolved… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central...Operations is seeking a Senior Analyst / Procurement Operations Specialist . Duties include: - Troubleshoot PO issues by utilizing… more
- General Dynamics Information Technology (Arlington, VA)
- …GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II ... Actively participate in all meetings such as, but not limited to weekly staff meetings, weekly training, Weekly Ticket...to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist (Help Desk ).** The Senior Customer Technical Support ... Specialist (Help Desk ) serves as Key Personnel under the NSWCDD Corporate...provides expert-level technicalassistanceto end-users, managing and resolving complex IT service requests and incidents using enterprise help desk… more
- Koniag Government Services (Washington, DC)
- …includes on-call requirements. **Essential Functions, Responsibilities & Duties may include but are not limited to:** The Help Desk Specialist will serve as ... a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- Mayo Clinic (Rochester, MN)
- …for applicants external to Mayo Clinic only. Internal candidates please search for Desk Operations Specialist in the internal Opportunity Marketplace. Desk ... learn more about the opportunity to join Mayo Clinic as a Desk Operations Specialist https://www.youtube.com/watch?v=XGsJu0IPPRk Position is 100% on-site. … more
- CACI International (Hanover, MD)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our team in...and incident management for support. * Demonstrate sound customer service and telephone/ticket etiquette in responding to customer calls… more
- Leidos (Meridian, ID)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts...enterprise network. **What will you do as a Help Desk Support Representative?** You will serve as the initial… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …2 Help Desk Specialist - Part-Time (Weekend Day Shift)** **Category:** Service Desk / End User Services **Main location:** United States, Texas, San ... are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The ideal...The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and… more
- CACI International (Omaha, NE)
- Systems Help Desk Operation Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... 10% Type of Travel: Continental US * * * **The Opportunity:** As a Systems Help Desk Operation Specialist , you will serve as a direct point of contact for… more
- Valet Park of America (Springfield, MA)
- …Role Overview We are seeking a new team member to serve as our First-Level Help Desk and Technical Support Specialist . This role acts as the primary point of ... fast-paced growth, and take pride in providing superior customer service and the quality of our employees. To keep...travel to operational sites. Key Responsibilities + First-Level Help Desk Support + Serve as the initial point of… more
- Three Saints Bay (Patuxent River, MD)
- **Navy Travel Help Desk Specialist (5187)** Location **Patuxent River, MD** Job Code **5187** \# of Openings **1** Apply Now ... Contractor industry leader, is seeking a **Navy Travel Help Desk Specialist ** to join our team onsite...Lexington Park, MD.** **Support requirements include, but are not limited to:** + Assistance with application support for the… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …0-2 years of customer service experience. + 1-3 years as a Customer Service Representative or Help Desk operator preferred. **Other Job Specific Skills** + ... Supports one or more Help Desk systems developed and operated by ASM Research....positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications,… more
- Community Health Systems (Franklin, TN)
- **Job Summary** The Service Desk Representative II provides technical support and customer service for incident resolution and service requests. This ... initial assessment, triage, research, and resolution of user-reported issues. The Service Desk Representative II collects and documents information through… more
- Imagine One Technology & Management (Norfolk, VA)
- …is seeking candidates to provide support to the US Navy. We are looking for **Night Shift Service Desk Specialist / Command Center** to support a Tier 2 and ... limited to:** + Manage the ticket queue in Service Now for the NMMES program. Triage the tickets...needed. + Provide support to shipyard tier 1 support desk and other external organizations using problem resolution skills… more
- University of Utah (Salt Lake City, UT)
- …Date** 10/29/2025 **Requisition Number** PRN43440B **Job Title** PS Outpatient Svcs. Specialist **Working Title** Outpatient Services Front Desk Reception ... Medicine has an immediate opening for an Outpatient Services Specialist to join our front desk reception...in the outpatient care unit by providing excellent customer service , facilitating, and ensuring the accuracy of the information… more
- T and T Consulting Services (San Antonio, TX)
- …Some of the local network functions are moving to the enterprise. The most recent service that moved to the enterprise was E-mail. The NEC supports some Major Army ... Tier II or III administrators to quickly restore optimum service . + Responsible for NIPR and SIPR account creation...personnel, along with the Project Manager, to discuss Help Desk trends and statistics. + Contribute to T&T proposal… more
