- Linchpin Solutions, Inc. (Tampa, FL)
- …As an integral part of the team, the Technician 's duties will include providing technical troubleshooting support to the end users in the field. The SATCOM ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626)...required network service levels + Provide service desk and technical support to users. Requirements Education &… more
- GovCIO (Boise, ID)
- …an Associate Service Desk Technician - Tier I to deliver exceptional first- tier technical support to our nation's Veterans. to provide first- tier ... session in the Herndon, VA office. **Responsibilities** + Provide professional and timely technical support via phone, chat, and ticketing system. + Support… more
- System One (Rockville, MD)
- Job Title: Tier 2 Deskside/System Technician Location: Rockville, MD...the environment. + Provide technical guidance to Tier 2 and Tier 3 support ... representative to provide 7/24/365 systems administrator and deskside technical support at our customer sites with...and Mount Weather located in Bluemont, VA as a Tier 2 Deskside/System Technician . You will work… more
- PlanITROI (Youngsville, NC)
- …diagnostics, repair, and refurbishment of computer hardware and related IT equipment. The Tier 3 Technician will serve as a subject matter expert, ... the largest retailers in the world! Position Overview: PlanITROI is seeking skilled Tier 3 Computer Repair Lead Technicians to join our IT Asset Disposition (ITAD)… more
- Leidos (Norfolk, VA)
- …users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's ... Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This...with team mates to resolve issues. Escalates to next tier technical support as necessary.… more
- Leidos (Chantilly, VA)
- **Description** **The Digital Modernization Sector at Leidos has an opening for a Tier II Network Technician ** to support computer data communications ... follows: + The Tier 2 network field technician will support the installation and maintenance...Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2. + Knowledge of Transmission Control… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …years or more of directly related help desk/service desk experience. + Experience providing Tier I technical support . + Proficiency with Microsoft Office ... and Development. Link Solutions is seeking a Help Desk Technician ( Tier I) to join our team...solutions and user education. You will also provide advanced technical support for escalated issues. Join a… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... are valued every day. **Key Responsibilities:** + Respond to technical inquiries and support requests via phone,... support faster issue resolution. + Collaborate with higher- tier support teams and other IT units… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …years or more of directly related help desk/service desk experience. + Experience providing Tier II technical support . + Proficiency with Microsoft Office ... and Development. Link Solutions is seeking a Help Desk Technician ( Tier II) to join our team...solutions and user education. You will also provide advanced technical support for escalated issues. Join a… more
- CACI International (Peterson AFB, CO)
- Tier 2 IT Technician Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... mission operations. We have an exciting opportunity for a Tier 2 IT Technician to join our...Technical team member responsible for providing systems administration support services. + Responsible for maintenance and sustainment. +… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active...fulfill customer needs to ensure customer satisfaction. + Provide technical support to end users on a ... VA (Onsite) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. +...Respond to telephone calls, emails and personnel requests for technical support . + Document, track and monitor… more
- Nightwing (Pensacola, FL)
- …is seeking a Cyber Watch Officer to perform a wide variety of technical tasks in support of operations, production and test environments. **Responsibilities ... (tiered support model), using an Incident Management System. + Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis.… more
- Insight Global (Collierville, TN)
- …Description A client/employer of Insight Global is seeking a detail-oriented and proactive Tier 1 Support Specialist to join our client's team in Collierville, ... TN. This role is responsible for monitoring, triaging, and resolving technical issues across multiple platforms, ensuring timely escalation and documentation. The… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and… more
- Insight Global (Atlanta, GA)
- …Retail Service Desk support team that is responsible for providing remote IT technical support for the boutiques and retail stores. It is imperative that ... Description Insight Global is looking for a Service Desk Technician to join a team in Atlanta, GA supporting...-Use of ServiceNow ticketing system -Proven customer service skills and communication skills -Experience working within a retail support … more
- IntelliDyne (Falls Church, VA)
- …ll, or lll certification required: example Security+ CE. + Bachelor's Degree and 4 years technical support experience or a HS degree and 8 years technical ... DHA - Deskside Technician - Tier 2 Clearance: Active DOD...issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN,… more
- General Dynamics Information Technology (Elkridge, MD)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Computer Hardware,Hardware ... training materials and conducting training either on-site or over-the-phone. + Provides technical assistance and support related to computer systems, hardware,… more
- Robert Half Technology (Charlotte, NC)
- …supporting end users in fast-paced environments. Responsibilities + Provide first-line technical support for desktops, laptops, mobile devices, and peripherals ... and account access issues + Escalate complex issues to Tier II/III teams as needed + Document incidents and...internal users Requirements Qualifications + 1+ year of IT support or help desk experience + Working knowledge of… more
- Insight Global (Norman, OK)
- …business needs. Availability: Able to respond to off-hours calls when needed to support operations or resolve urgent issues. Technical Documentation: Skilled in ... Controllers (PLCs). Communication: Strong oral and written ability to provide technical guidance, analyze equipment failures, manage problems, and report trends to… more
- Robert Half Technology (Kansas City, KS)
- …our team in Kansas City, Kansas. In this role, you will provide comprehensive technical support to ensure smooth operation of software and hardware systems. This ... field is preferred. * Minimum of 1-2 years of experience providing technical support in a Windows environment. * Proficiency in troubleshooting and managing… more
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