- The Joint Commission (Oak Brook, IL)
- … in all mediums (via phone, live chat, forums, email, remote desktop) throughout the tier 1 customer issue life cycle, escalating issues to tier ... customer satisfaction. **Responsibilities** **PRINCIPAL DUTIES AND RESPONSIBILITIES:** 1 . Provides senior level support for customers...as well recommending official trainings and tools as necessary. 1 . Customer account support and… more
- The Toro Company (Abilene, TX)
- …: At least one ( 1 ) to three (3) years in a phone/headset, customer support environment. + Education : Bachelor's degree preferred in a technical discipline ... (NSN) was founded in 1991 s the first dedicated customer support network in the irrgation industry....addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits… more
- Teradyne (Plano, TX)
- …Overview Teradyne has an opportunity for an Account Manager/Sales Engineer to support our Tier 1 customer base in Dallas, TX. This role is pivotal in ... - Build and maintain relationships across all levels of customer and internal teams - Support business...levels of customer and internal teams - Support business growth by identifying opportunities and managing competitive… more
- Affinius Capital (San Antonio, TX)
- …one of the primary resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + ... For more information, visit affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support and serves as… more
- Red River (Chantilly, VA)
- …remote access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following established ... seek to make those around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer -first global service desk team.… more
- Cleo (Annapolis, MD)
- …customers.?? **Your Qualifications** + ?Bachelor's Degree or 1 + years of Technical Support work experience? ? + Customer Service Experience? ? + General ... ?Provide initial contact with customers via phone, email, or remote access, addressing customer inquiries while ensuring top- tier customer service.? +… more
- Hawaiian Electric (Honolulu, HI)
- …mobile) that meet customer needs. This includes review of alternatives and support for cost/benefit reviews. + Assists/trains customers to make the best use of ... in assessing customer needs; serves as lead contact for system support ; communicates project status and issues upward and to the customers. + Trains/assists… more
- REI (Seattle, WA)
- …based upon business priorities. + Oversees management and support of delivered services/solutions. Including Tier 1 , Tier 2 and Tier 3 technical ... + Lead a development team delivering end-to-end technology solutions in support of Assortment Planning and Integrated Business Planning capabilities + Provide… more
- CyrusOne (Durham, NC)
- …to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying ... Hands and Feet" for client requests. + Perform Level 1 response on Windows servers for both non-managed and...hardware swap, and setting up new customers. + Install customer orders, including cabinet or cage setup, office setup,… more
- Tyto Athene (Reston, VA)
- …Desk Team provides a mixture of Tier 1 .5 and Tier 2 desktop support to customer faculty, staff, and classroom environments, and receives calls on ... Tyto Athene is searching for a **Systems Analyst** to serve as a resource on the Customer Service Desk Team for remote support services for all customer … more
- Bentley Systems (Exton, PA)
- …aligned, and executing with excellence. **Competencies (What "Great" Looks Like)** ** 1 . Strategic Thinking** + Designs multi-year, multi- tier event portfolio ... infrastructure engineering-software leader. Bentley software is used by civil engineers to support the design, build, operate and maintain lifecycle of the world's… more
- NuAxis Innovations (Reno, NV)
- …delivering responsive technical assistance to a mobile and hybrid federal workforce. You'll provide Tier 1 support , assist with hardware and software issues, ... Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer -focused Help Desk Technician to support the...experience in enterprise-level IT operations. **Key Responsibilities** . Provide Tier 1 IT support for… more
- Tyto Athene (San Diego, CA)
- …OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1 .5 and Tier 2 desktop support to DAU faculty, staff, and classroom ... is searching for a **Systems Analyst** to serve as a resource on the DAU Customer Service Team with on-site support required at the West Campus Location in… more
- Renesas (Austin, TX)
- …Engineering Job Description This senior role will lead key technical engagements with Tier 1 global customers to secure strategic advantage through technology ... models to provide critical, decision-making guidance to both product development and customer engagements. + Customer Engagement: Win customers' trust by… more
- LiveRamp (San Francisco, CA)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …across SQL Servers. + Assist in administration of Microsoft SQL Server and other DBMS. + Support & Training + Provide Tier II and III support for incidents ... best practices. + Excellent communication and collaboration skills. + Ability to provide Tier II/III technical support and user training. **Position Details:** +… more
- Kerry (Sturtevant, WI)
- …absence. + Provide daily direction to cell leads and cell lead trainers. + Prepare and lead the Tier 1 Meeting; act as a backup for the supervisor in Tier 2 ... . This job posting is anticipated to expire on 1 /31/2026 What You'll Do The Production Team Lead is...by example through Kerry's Leadership Competencies. Leadership Competencies + Customer Focus?Build strong relationships and create customer … more
- Schrdinger (NY)
- …platforms (eg, Active Directory, Okta, LDAP) + Respond to and resolve Tier 1 and Tier 2 technical support escalations regarding desktop, server, network, ... ensure the stability and efficiency of the systems that support our scientific applications and business operations. Your expertise...will love this job:** + A proactive self-starter who's customer service-oriented and believes that no task is too… more
- Tyto Athene (Ashburn, VA)
- …+ Escalate SOC performance issues or risks to management + Provide guidance and mentorship to Tier 1 and Tier 2 SOC Analysts to enhance their skills and ... **Description** Tyto Athene is searching for a **Cyber Defense Forensics Lead** to support a law enforcement customer in Ashburn, VA. You will play a critical… more
- Oregon State University (Corvallis, OR)
- …Incident Response - 40% + Serve as primary IT contact for DPS technology needs, providing Tier 1 -3 troubleshooting and support . + Maintain and support ... Position Details Position Information Department Customer Experience (JIS) Position Title Analyst-IT Systems Job...is seeking an IT Coordinator. This is a full-time ( 1 .00 FTE ),12-month, professional faculty position. At Oregon State… more
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