- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-24286): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier ... printing, installation, word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing, or Night shifts… more
- TEKsystems (Coppell, TX)
- Overview: We are seeking a proactive and customer-focused Tier 1 Helpdesk Support Specialist to provide first-level technical assistance to end users. This ... installation and usage guidance. + Document all interactions and resolutions in the helpdesk ticketing system accurately and timely. + Escalate complex issues to … more
- Cayuse Holdings (Pendleton, OR)
- **Overview** ** Tier 1 .0 Helpdesk Specialist - DAY SHIFT** **The Work** The Tier 1 .0 Helpdesk Specialist acts in a customer service capacity ... USD $16.00 - USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2967/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) **Can't find… more
- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of… more
- TEKsystems (Coppell, TX)
- …We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are ... 90% of the way through studies, please still apply! Job Type & Location This is a Contract position based out of Coppell, TX. Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming ... into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered. + Ability to provide… more
- M. C. Dean (Falls Church, VA)
- …Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. Main responsibilities include but are ... and changing the world for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)** business Unit. As part of… more
- Knowles Precision Devices (Itasca, IL)
- …in enterprise IT. The successful candidate will contribute to endpoint engineering, provide Tier 1 helpdesk support, assist in cybersecurity monitoring, and ... BitLocker). + Support device lifecycle management including provisioning, upgrades, and decommissioning. Helpdesk Support + Provide Tier 1 technical support… more
- M. C. Dean (Annapolis Junction, MD)
- …of Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 ... (Escalation) problem identification, diagnosis and resolution of problems and supports the escalation and communication of status to agency management and internal customers. This position requires onsite support at a single work location in the Washington DC… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- Trace Systems Inc (Shaw AFB, SC)
- …SC.The job responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, ... Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC This...of basic client hardware and software issues); + Provide Tier 1 hands-on support to users on… more
- Robert Half Technology (Travelers Rest, SC)
- …help desk assistance with advanced systems and network administration tasks. Responsibilities: * Deliver Tier 1 and Tier 2 technical support for hardware, ... Description We are looking for an experienced IT HelpDesk /Systems Administrator to join our team in the Greenville area. This long-term contract position involves… more
- CACI International (Sterling, VA)
- …network infrastructures, and virtualization. + Minimum of a year experience providing Tier 1 or Tier 2 helpdesk /desktop support. + Ability to work ... independently with little or no supervision. + Demonstrated experience with providing remote troubleshooting and assistance. + Experience in using, maintaining, and troubleshooting automation tools such as PowerShell/shell scripts, Puppet, Ansible, and/or Cron… more
- Alaant (Glens Falls, NY)
- …seeking an individual to lead and manage a team for their Tier 1 and Tier 2 helpdesk . Great benefits and work/life balance!** **Hours and Benefits for ... the IT Support Manager:** + On-site Monday-Friday + $65,000 - $85,000 + Paid Time Off, plus paid Holidays + 401k with employer match (3%), a fully funded ESOP plan, Pension Plan (6%) AND Profit-Sharing Plan! + Medical, Dental and Vision insurance… more
- Leidos (Orlando, FL)
- …Battle Management System (ABMS) Program currently has an opening for a **Help Desk** **Specialist ( Tier 1 )** to work in our Orlando, FL office. This is an ... + Ability to learn customer support essentials to provide Tier 1 level support to customers. +...Computer Science, or technical related field with at least 1 year of relevant helpdesk experience. Additional… more
- Proven IT (Tinley Park, IL)
- Tier 1 Engineer Tinley Park, IL...Delivers the first line of support for Proven IT Helpdesk customers + Analyzes and investigates the customer needs ... (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time Description The Tier I Engineer is responsible for various managed IT… more
- Georgia Military College (Milledgeville, GA)
- …25% Description Georgia Military College is now accepting applications for a part-time Tier 1 Technician. This position will assist the full-time technicians ... + Inventory and label institutional technology equipment + Work tier one helpdesk tickets + Other duties...and Microsoft Office Suite Preferred: + Associates degree and 1 -year relevant experience + 3 years of relevant experience… more
- University of Pennsylvania (Philadelphia, PA)
- …the various help channels (Slack, ticket request forms, etc.) and provide tier 1 support. + Manage the Slate Helpdesk Asana board and in collaboration with ... marketing team. Strong candidates for this position will have 1 -3 years of experience with the Slate system, are...preferably in an IT-related field, with one to three ( 1 -3) years in an enrollment services role requiring technical… more
- LifeCenter Northwest (Bellevue, WA)
- …helpdesk ticketing system, and in person. + Triages helpdesk tickets. + Escalates helpdesk tickets to Tier 2 or Tier 3 as appropriate. + Troubleshoots ... computer problems and maintains records via helpdesk . + Determines source of computer problems, ie, hardware,...well as Health Time Off hours that is earned 1 hour per 30 worked, paid living donor leave,… more
- Quality Technology Services, LLC (Suwanee, GA)
- …Third Shift: Midnight - 9 AM, days vary **What You Will Do:** + Provide tier 1 technical support to troubleshoot customer/employee issues. + Answer phones and ... respond to customer/employee requests. + Respond to internal Helpdesk support tickets. + Respond to alarms and take...more years of IT experience in a customer-focused role ( Helpdesk , Application or Service Desk support). Two or more… more
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