- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems ... local and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will primarily focus on **real-time… more
- BAE Systems (Jacksonville, FL)
- …clients, thick clients, desktops, laptops, and high-performance computing services. You'll also provide Tier 1 support for remote access and service ... innovative IT solutions that enable our customers to achieve their missions. As a ** Tier 1 Initial Support Analyst** , you'll play a critical role in… more
- CoStar Realty Information, Inc. (Richmond, VA)
- Tier 1 IT Support Specialist- Richmond, VA Job Description **Overview** CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and ... we provide an invaluable edge in real estate. We are looking for a Tier 1 IT Support Specialist to join our team. In this role, you will help improve the… more
- U-Haul (Phoenix, AZ)
- …then this is the role for you. Position Overview: Under the direction of the Storage Support Manager, Tier 1 Application Support are responsible for ... to 8 hours a day, typing and reading. Requirements: + At least 1 to 2 years of technical support or call center experience related to area of assignment; OR any… more
- Leidos (Orlando, FL)
- …troubleshooting steps and knowledge articles for Help Desk team. + Ability to learn customer support essentials to provide Tier 1 level support to ... currently has an opening for a **Help Desk** **Specialist ( Tier 1 )** to work in our Orlando,...is an exciting opportunity to use your experience to support a program which is a top modernization priority… more
- Centre Technologies (Tulsa, OK)
- …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the… more
- Intuit (Albany, NY)
- …to both internal teams and customers. You will work closely with Product, Engineering, and Tier 1 Support , helping define, diagnose, and escalate issues that ... represented in system and process enhancements. **Responsibilities** **Responsibilities** + Provide in-the-moment support to Tier 1 agents and Customer… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report on ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job...to remote sites. The Technician will provide daily operational support as a member of a 24/7 operations center… more
- Insight Global (Sunrise, FL)
- Job Description A healthcare client in the South Florida area is looking for a Tier 1 Service Desk Representative. This person will be responsible for front-line ... Technical competency -- either a degree (Associates or Bachelors) in something IT related, or 1 year of working experience in a technical role * Ability to work in a… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support . **Minimum Qualifications** + Bachelor's degree + 5+ ... The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- The Service Desk ( Tier 1 ) Support Contractor will serve as the primary point of contact for all end-user IT issues, requests, and inquiries. This role ... at Oak Ridge, TN and requires full on-site. + Provide comprehensive Tier 1 Service Desk support , including incident intake, call management, initial… more
- Imagine One Technology & Management (Norfolk, VA)
- …creation of PowerPoint slide decks as needed. + Provide support to shipyard tier 1 support desk and other external organizations using problem resolution ... Reports for leadership and conduct morning operations briefs. + Provide tier 1 , tier 2 and tier 3 support for the Software Development Life Cycle… more
- Jacksons (Meridian, ID)
- Pay: $20.00/hr., plus overnight differential pay. The T1 Technical Support Center Representative focuses on diagnosing, troubleshooting, and routing a wide range of ... issues for c-store and corporate customers. Support Center roles encompass diverse responsibilities, including customer service, administration, and technical … more
- Beth Israel Lahey Health (Charlestown, MA)
- …entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 1 support position is responsible for all aspects ... ensuring the accuracy of all logged information. 2. Responsible for Level 1 support providing basic to intermediate support . Exceeds end-user expectations by… more
- Insight Global (Collierville, TN)
- Job Description A client/employer of Insight Global is seeking a detail-oriented and proactive Tier 1 Support Specialist to join our client's team in ... Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - Minimum 1 year of experience working with ticket/work order systems.… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Dec 31, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... responsible for ensuring equipment is ordered, installed, maintained, and functional. Technical Support Agents work to assist callers in repair rather than replacing… more
- Insight Global (Fort Worth, TX)
- …as MDTs, modems/routers, docking stations, and in-car cameras. The technician delivers Tier 2 desktop support for municipal employees, covering Windows, ... Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 1 -2 years desktop or field support experience.… more
- SAIC (Albuquerque, NM)
- … II help desk support to users unable to resolve tech issues that exceed Tier 1 level support . + The candidate must provide creative solutions to ... problems to ensure customer satisfaction and productivity. Coordinate customer and support issues to ensure timely distribution of knowledge and productivity… more
- Insight Global (Oak Brook, IL)
- …Skills and Requirements We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join ... a passion for helping others. Qualifications: * 2+ years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity with basic… more
- TEKsystems (Coppell, TX)
- Overview: We are seeking a proactive and customer-focused Tier 1 Helpdesk Support Specialist to provide first-level technical assistance to end users. This ... ticketing system accurately and timely. + Escalate complex issues to Tier 2 support when necessary, ensuring proper handoff and communication. + Maintain… more
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