- Unknown (Dallas, TX)
- …Curriculum Design to oversee the development and implementation of a district-wide Tier 1 curriculum, instructional framework, and assessment strategy. The ... role involves managing key structures and functions of the Tier 1 curricular system, providing data analysis,...community. The Executive Director will be expected to write technical reports, plan documents, and work with all levels… more
- Unknown (Pittsfield, MA)
- …the oversight of all day-to-day operations, with a primary focus on a Tier 1 group of entry-level techs and helpdesk/switchboard employees. Key responsibilities ... inclusion and is an equal-opportunity employer. The COO will be expected to support technical incident response for both company and client needs, with a focus on… more
- Robert Half Technology (Nashville, TN)
- …where on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join...be the first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless… more
- Insight Global (Oak Brook, IL)
- …mindset, and a passion for helping others. Qualifications: * 2+ years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity ... trained on their proprietary systems, but must possess some technical knowledge, experience working with a ticketing system, and...and Requirements We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Dec 31, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... Netherlands, and the United Kingdom. Primary Function To provide technical /troubleshooting assistance, general product information, warranty assistance, and parts… more
- Quality Technology Services, LLC (Suwanee, GA)
- …+ Third Shift: Midnight - 9 AM, days vary **What You Will Do:** + Provide tier 1 technical support to troubleshoot customer/employee issues. + Answer phones ... their experience. You will bring your expertise in navigating technical challenges and bring a natural curiosity to continue...Will Have:** As an **Operations Support Center Network Analyst ( Technical Customer Service Rep or TCSR** ) you will… more
- BOOZ, ALLEN & HAMILTON, INC. (Fayetteville, NC)
- …the time + TS / SCI clearance + Bachelor's degree and 1 + years of experience with Tier 1 Level Technical Support, or 5+ years of experience with Tier ... Technical Support Engineer The Opportunity: As the client's...ATO ) , and improving system design and architecture, Tier 1 -3 troubleshooting during operations, hardware installs,… more
- Robert Half Technology (Kansas City, KS)
- …* Associate or Bachelor's degree in a related field is preferred. * Minimum of 1 -2 years of experience providing technical support in a Windows environment. * ... our team in Kansas City, Kansas. In this role, you will provide comprehensive technical support to ensure smooth operation of software and hardware systems. This is… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and desktop support ... Desk to ensure the team is ready to offer second and third level technical support. * Consults with MSC departments, associates, and business partners to ensure… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …environments. This role bridges Tier 1 operational support with Tier 2 specialized technical expertise, supporting 24x7 operations (shift work) for ... activities including networking decom for federal cloud environments + Provide technical guidance to Tier 1 engineers during complex incidents + Contribute… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …for more complex end-user client/server database issues, which cannot be resolved by the Tier 1 technical support staff; + Plan, analyze, design, develop, ... across hardware, software, storage, and enterprise applications while also providing Tier 2 support for escalated client/server and database problems. You will… more
- Trace Systems Inc (Shaw AFB, SC)
- …support for more complex end-user client/server database issues,which cannot be resolved by the Tier 1 technical support staff; + Plan, analyze, design, ... "glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support; + Install, configure, operate, manage,… more
- Belcan (Cincinnati, OH)
- …for providing quality customer service and strong communication skills. This role will provide Tier 1 technical assistance and support for incoming queries ... assistance via phone, e-mail, or in person. - Diagnose, research and resolve tier 1 technical hardware and software issues. - Effectively advise and assist… more
- Clark Construction Group, LLC (Mclean, VA)
- …This is an onsite role in our McLean, VA office. **Key Responsibilities** + Provide Tier 1 technical support for internal employees across the business via ... focuses on maintaining team productivity by providing prompt, courteous, and accurate Tier 1 application support; troubleshooting common user issues; fulfilling… more
- Eaton Corporation (Arden, NC)
- …50-mile radius of this location. It's a fantastic opportunity to manage tier 1 and tier 2 technical support personnel, while driving continuous ... Eaton's North American Sales division is currently seeking a Technical Resource Center (TRC) Manager to join their team....not support any CPT, OPT, or STEM OPT plans, F- 1 to H-1B, H-1B cap registration, O- 1 ,… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …for new service deployments + Lead post-incident review sessions and drive systemic improvements + Provide technical mentorship to Tier 1 and Tier 1 ... Senior Federal Network Support Engineer to provide expert-level technical infrastructure and software services support for the Azure Core Networking team within… more
- EMCOR Group (Mclean, VA)
- …**.** Reporting to the Vista Technical Support Manager, this position will troubleshoot Tier 1 through Tier 3 technical issues, liaison with ... Range: $110,000 - $125,000 This position is bonus eligible. **SUMMARY** TheVista Technical Analyst is responsible for providing IT support for Vista ERP to… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users. This role ... issues efficiently while escalating complex cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical support to end users for PCs, servers,… more
- EMCOR Group (Mclean, VA)
- …Companies. Reporting to the ECS IT Support Manager, this position will troubleshoot Tier 1 through Tier 3 technical issues, liaison with local IT teams ... as necessary, and see problems through to resolution. The Technical Analyst is also a participant in acquisition activity. This position is based in McLean,… more
- Northrop Grumman (Tampa, FL)
- …their night shift rotations._ **What You'll get to Do** **Responsibilities** + Provide Tier 1 technical support (including Domain Administration, System ... problem resolution for all supported devices, mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis… more
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