- Robert Half Technology (Nashville, TN)
- … is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. ... 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1...+ User Support : Provide friendly and efficient technical support to end-users via various channels,… more
- Insight Global (Oak Brook, IL)
- …others. Qualifications: * 2+ years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity with basic troubleshooting ... and Requirements We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative...adapting to evolving processes. Key Responsibilities: * Provide first-level technical support via phone, email, and chat… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Dec 31, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... responsible for ensuring equipment is ordered, installed, maintained, and functional. Technical Support Agents work to assist callers in repair rather than… more
- BOOZ, ALLEN & HAMILTON, INC. (Fayetteville, NC)
- …+ TS / SCI clearance + Bachelor's degree and 1 + years of experience with Tier 1 Level Technical Support , or 5+ years of experience with Tier 1 ... Technical Support Engineer The Opportunity: As...ATO ) , and improving system design and architecture, Tier 1 -3 troubleshooting during operations, hardware installs,… more
- Quality Technology Services, LLC (Suwanee, GA)
- …+ Third Shift: Midnight - 9 AM, days vary **What You Will Do:** + Provide tier 1 technical support to troubleshoot customer/employee issues. + Answer ... and innovating. **The Impact You Will Have:** As an **Operations Support Center Network Analyst ( Technical Customer Service Rep or TCSR** ) you will be primarily… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- Robert Half Technology (Kansas City, KS)
- …field is preferred. * Minimum of 1 -2 years of experience providing technical support in a Windows environment. * Proficiency in troubleshooting and managing ... our team in Kansas City, Kansas. In this role, you will provide comprehensive technical support to ensure smooth operation of software and hardware systems. This… more
- Clark Construction Group, LLC (Mclean, VA)
- …service. This is an onsite role in our McLean, VA office. **Key Responsibilities** + Provide Tier 1 technical support for internal employees across the ... Support Analyst to serve as the primary technical support contact for our diverse suite...maintaining team productivity by providing prompt, courteous, and accurate Tier 1 application support ; troubleshooting… more
- Knowles Precision Devices (Itasca, IL)
- …management including provisioning, upgrades, and decommissioning. Helpdesk Support + Provide Tier 1 technical support for hardware, software, ... The successful candidate will contribute to endpoint engineering, provide Tier 1 helpdesk support , assist...networking tasks. This is a hands-on opportunity to grow technical skills in a collaborative and fast-paced environment. Key… more
- KBR (Bethesda, MD)
- …position based upon contract award Responsibilities Include: Provides first line ( Tier 1 ) IT technical support to end users for account administration, ... tools available to you. + Provides first contact resolution technical support via incoming phone calls, to...approved process guidelines. + Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk… more
- Trace Systems Inc (Shaw AFB, SC)
- …support for more complex end-user client/server database issues,which cannot be resolved by the Tier 1 technical support staff; + Plan, analyze, ... support operational client applications and security patches; + Provide Tier 2 technical support ; + Install, configure, operate, manage, troubleshoot,… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- … for more complex end-user client/server database issues, which cannot be resolved by the Tier 1 technical support staff; + Plan, analyze, design, ... issues across hardware, software, storage, and enterprise applications while also providing Tier 2 support for escalated client/server and database problems. You… more
- Eaton Corporation (Arden, NC)
- …location. It's a fantastic opportunity to manage tier 1 and tier 2 technical support personnel, while driving continuous improvement and ... position is to manage and provide leadership for Lead Technical Support Engineers (TSE) and Application Engineers...support any CPT, OPT, or STEM OPT plans, F- 1 to H-1B, H-1B cap registration, O- 1 ,… more
- Northrop Grumman (Tampa, FL)
- …during their night shift rotations._ **What You'll get to Do** **Responsibilities** + Provide Tier 1 technical support (including Domain Administration, ... those missions. By joining in our shared mission, we'll support expanding your personal network and developing skills, whether...for all supported devices, mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users. This role is critical to maintaining operational ... while escalating complex cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical support to end users for PCs, servers, printers, VDIs, and… more
- Trace Systems Inc (Shaw AFB, SC)
- …in Shaw AFB, SC.The job responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call ... of basic client hardware and software issues); + Provide Tier 1 hands-on support to...US Citizenship is required. + DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher. G ENERAL EXPERIENCE:… more
- Trace Systems Inc (Shaw AFB, SC)
- …troubleshooting and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); + Add and ... managing and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. + Provide Tier 2 technical support (diagnosis, analysis and… more
- Trace Systems Inc (Shaw AFB, SC)
- …troubleshooting and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); + Add and ... AOC Network Administrator II to join our team in support of the AFCENT Combined Air Operations Center (CAOC)...material IAW AFMAN 17-1302-O, Communications Security Operations. + Provide Tier 2 technical support (diagnosis,… more
- Trace Systems Inc (Shaw AFB, SC)
- …more complex/advanced network, client and end-user connectivity issues escalated by Tier 1 or 2 technical support staff); + Install, configure, operate, ... support operational client applications and security patches; + Provide Tier 2 technical support ; + Install, configure, operate, manage, troubleshoot,… more
- REI (Seattle, WA)
- …for creating and executing, and how the job ensures they are implemented)_** + Oversees Tier 1 technical support teams and technicians to identify, ... support staff. + Creates support structures to ensure that adequate technical support for end users and retail stores is maintained at all times. Ensures… more
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